Referral Candy & Affiliate

Dec. 11, 2018

great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)

Dec. 4, 2018

needed help changing some text before launching our referral campaign. the customer service sent me a few quick screen shots and helped resolve my problem in less than 5 minutes.

Aug. 16, 2019

Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program! Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!

Jan. 4, 2019

Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.

Nov. 19, 2018

Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.

April 10, 2019

We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!

Nov. 19, 2018

Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.

Nov. 15, 2018

Great app and customer service. Very nice as well. I would definitely recommend them to anyone !!

Nov. 8, 2018

This review is for the service not the app. We have yet to really use the program, but the service Jon provided was incredibly helpful. Our business model is a bit nuanced and Jon walked me through how we could make it work. Thank you

Nov. 6, 2018

Just started using the app. But great customers service from Tippy! Thank you for addressing all our questions and concerns.

Oct. 31, 2018

We use this app for our referral program, and it works great. Would definitely recommend! Easy setup, and Derek has been very helpful with customization.

Oct. 31, 2018

I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.

Oct. 31, 2018

Tippy was very helpful. Thank you Tippy! I am still testing and looking at the app. Hopefully it will serve me well.

June 27, 2019

I'm using ReferralCandy to help us with a Refer a Friend program. We're a new start-up company and have tried other apps, but didn't receive much support. Each time I reach out, the support at ReferralCandy has been great. Karen helped today and was very responsive and helpful. Thanks for all your support! Ann H.

March 29, 2019

Thanks Lorraine for the great help. Quick to reply and had great examples and ways to guide me through the referral candy app as we snuffed out some fraudsters!

Oct. 24, 2018

I have had fabulous support operating this app-- the help I got was easy to access and extremely helpful, Derek B was the best!

Oct. 24, 2018

Karen was great! Very quick in her response. We found the issue and figured out what happened so it doesn't happen again.

Oct. 23, 2018

Seems straightforward so far (we've only had it a week) - clear dashboard with easy to read metrics - customer service got back to me within 20 min on a question in chat, thanks for the help Jon!

Jan. 14, 2022

Great support and Tippy was great helping us walk through the dashboard to get everything all set up for us. Much appreciated! Update: Mardie & Benz were incredibly helpful in implementing a custom solution for us. Thank you very much!

Oct. 22, 2018

Tippy over at ReferralCandy was fantastic at helping us get stood up and answering some technical questions.