Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,178
chart
#882
All reviews
Rating Breakdown
April 30, 2020
I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.
April 30, 2020
Very easy to use system and the customer support has been fantastic and they have been able to cater for my needs. I like how easy it is to implement, both on to my store and to invite new people to the program. I have only been using this referral program for 2 weeks, invited no more than 100 email subscribers to join and I am already seeing regular new traffic because of this. Thanks team!
April 29, 2020
the bests! Karen helps me to do all thinks i nedded. I had some difficult to insert widget in my store and Karen helps me fast to do this. Awsome!
April 29, 2020
Really great app. Installed today and super easy to use. Had great support from Derek and all integrated easily
April 27, 2020
Tippy helped immensely with the setup and integration on our store. We haven't tested out the application yet but look forward to getting this rolling. Thanks a lot.
April 27, 2020
Tippy helped me a lot with all the app setting and we´re sure this is going to work perfect for my sales performance. Thanks a lot!!!! :)
April 24, 2020
Such great customer service! Fast response, and very helpful. Great start to using this platform, bring on the sales!
April 24, 2020
Really easy to setup and much more visually customizable that other platforms we have tried. We also had an AMAZING customer service rep (Derek) to help us get set up and integrated. He was super knowledgable, responsive, and a joy to chat with. So rare.
April 24, 2020
This review is just about the customer service, Dwight was super helpful in getting Referral Candy set up on our new Shopify site.
April 23, 2020
App works really well and very easy to set up. Jon gave us some help on the fraud protection side which was very reassuring and seems to work well to protect the seller.
April 22, 2020
Super impressed with the customer service. I sent a question and within minutes Karen had an answer. She ended up working with me for over an hour! Answering all sorts of questions about colors and functions. She helped to customize the app to fit my need. Karen actually just made the changes for me! Wow, I have never experienced such top notch help. I was debating whether to go with Referral Candy because of the price... You definitely get what you pay for!
Using app
29 days
Total reviews
1
Average rating
5.0
April 22, 2020
Karen in customer service rocked it helping out with questions. New tot the app and looks like it will be a keeper.
April 22, 2020
Benz helped me a lot to understand the power of Referral Candy. Good tool. Can't wait to see the results in a few days.
April 22, 2020
Great app, easy to use. @KarenManuel - Super, super helpful and fast service. Efficient replies to my questions with step-by-step details. Fab customer service
April 21, 2020
So far so great! Fast customer service and the system seems to give you all the flexibility and customization that is needed to accomplish what you want!
April 20, 2020
@Tippy D. was great on the phone and was able to help me use the app and set it up perfectly. He spent a over an hour and was very helfull
April 17, 2020
I haven't published my referral program yet, but I can say the user interface is easy to use. Also, Referral Candy has a great, very efficient, reactive and friendly user support! Thanks!
May 18, 2020
Just started using the app, and so far very excited about it, but I can't speak too much to its use yet since we just started using it. I had a small issue the first day when setting it up, but Derek from the Referral Candy team was very helpful and attentive. Thanks, Derek! Another issue came up and I had a question about integration with the app and Tom was super helpful & quick to respond. Thank you, Tom!
April 17, 2020
Dwight was amazing! Just started using this app, and he answered our questions/clarifications fast! 5 star for customer service!