Referral Candy & Affiliate
All reviews
Just getting started. But Tippy from customer services has been hugely helpful, and things are looking great. I am very encouraged.
So far so good! Tom was very helpful getting me set up in the way I needed. Thanks! Look forward to starting to generate sales.
Grateful for the support during setup. Thanks, Tippy! Referral programs can get complex, but they're powerful.
Customer service is amazing! Time after time, Tippy has helpful answers and suggestions and functions like a true partner. So pleased!
I'm very satisfied with the customer support! They replied very quickly and you can continue to set up the system in a short time! Nice service and friendly platform :)
I used this app back in the day but just restarted it. Had a problem restarting it but contacted their support desk and got an email immediately back. Jon responded to me quickly and reassured me that all was good. What great customer service! I hope this app brings in more sales. Will write another review once I see some action.
great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)
needed help changing some text before launching our referral campaign. the customer service sent me a few quick screen shots and helped resolve my problem in less than 5 minutes.
Extremely responsive support - Tippy jumped on a call with me immediately and help me get set up. Very happy so far, hoping to see some great results from this program! Had an issue with billing and Jon responded immediately to my email and made it very simple for us to fix. Thanks!
Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.
Although I haven't used the app yet, so far the installation and set-up were straightforward and easy. Derek from customer service quickly responded to my queries and walked me through the platform once it was installed. When I had a question he couldn't answer, he made sure to find out the information for me immediately after our call. I am hopeful that this app will be a great fit for our store.
We have been using Referral Candy for a very short time and I love that anytime I have a question or doubt as to how to use the back end, Tippy is always there to help with the best attitude and suggestions. He honestly makes it super easy to navigate Referral Candy. Highly recommend this App and if Tippy can help, you're good!
Tippy was very helpful! I had a question about how to change some settings and he did a good job walking me through the process. So far the app has been very good.
Great app and customer service. Very nice as well. I would definitely recommend them to anyone !!
This review is for the service not the app. We have yet to really use the program, but the service Jon provided was incredibly helpful. Our business model is a bit nuanced and Jon walked me through how we could make it work. Thank you
Just started using the app. But great customers service from Tippy! Thank you for addressing all our questions and concerns.
We use this app for our referral program, and it works great. Would definitely recommend! Easy setup, and Derek has been very helpful with customization.
I recently used Referral Candy for a campaign we ran. It was so easy to use and integrated seamlessly. Being able to customise the messages as well was great. On top of all that, the customer service was excellent, always on hand to help out with anything.
Tippy was very helpful. Thank you Tippy! I am still testing and looking at the app. Hopefully it will serve me well.
I'm using ReferralCandy to help us with a Refer a Friend program. We're a new start-up company and have tried other apps, but didn't receive much support. Each time I reach out, the support at ReferralCandy has been great. Karen helped today and was very responsive and helpful. Thanks for all your support! Ann H.
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