All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

March 18, 2020

Amazing company providing wonderful referral service. They also have the best customer service ever! Keep it up, Tomas!

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

March 18, 2020

Customer supporting team is doing fantastic job. Really quick, polite, and accurate. Thanks a lot for your support, Tomas!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

Karen from ReferralCandy's support was amazing at helping us set up our program. She took the time to make sure everything was set up properly and get us going-- thanks, Karen!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

I just started using referral candy and I can't say enough good about the level of customer service that I have received starting out. Thank you Tippy!

Store

PYE

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2020

Tippy was extremely helpful in walking me through the process. Referral Candy's customer service is top-shelf.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 13, 2020

Tippy was great and extremely helpful. He was Awsome very friendly and helped me to be able to post my pic when i was having problems. Looks Great!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 6, 2020

Referral Candy have be a huge help with setting up our referral programs when we launched in a new territory. Tippy personally went out of his way to ensure all my questions and queries were answered. I can't wait to start setting up new programs when we launch in other countries too.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2020

Love the app and the support team! They answered all my questions and went above and beyond! Definitely recommend.

Store

Centric

Using app

About 2 years

Total reviews

8

Average rating

4.6

5 / 5 Share

March 3, 2020

I reached out to Derek on the messenger bot on Referral Candy, and he not only answered all of my questions, but went above and beyond to show me screenshots, videos and tips on how to optimize referrals. He was a tremendous help in giving me detailed examples of how to specifically complete each task I needed help with. Extremely grateful for his support.

Using app

About 2 months

Total reviews

8

Average rating

4.3

5 / 5 Share

Feb. 28, 2020

Tom Koetz provided us with top-notch support. He diligently followed up to check-in on our progress and to offer assistance without us even having to ask, which is rare and much appreciated!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Tippy was an amazing help! He went above and beyond to make sure I had everything I needed to make my program successful.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Great customer service. Helped me get through setup and a few issues I was having..................................

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Customer service on point. For the moment I just did the set up, and I love all the functionalities of the app! Can't wait to use it :)

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

The support I received was professional and helpful! While there was some confusion at first we were able to figure out the best way to find a solution to our problem. Good work!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Derek was awesome and super helpful! Great service! Referral Candy is easy to use and very user friendly.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

Very user-friendly interface. Simple to set up and get going while still deep enough to provide customizable options. Lorraine was super helpful and helped me figure out a way to do what I needed. Highly recommend if considering and it fits your needs.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

I don't usually leave reviews but Lorraine was outstanding. She was competent and knew the answers to pretty much every question I threw at her. Very patient too. Amazing support.

Store

Mvmar

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

I have only been using this app for 1 week, but have fully setup the campaign and am extremely pleased how user friendly it was while also incredibly robust. In addition, the customer service (Benz Jalali) was super quick and helpful. A+ to Benz!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

AMAZING CUSTOMER SERVICE! I REALLY LOVE THE APP IT'S A GREAT REFERRAL PROGRAM AND THE CUSTOMER SERVICE IS OUTSTANDING

Using app

23 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

This app is really a good app, and when I have something need to help, Jon is there to chat with me. and the CEO sent me email when I start to use this app. when the CEO is busy, he let other colleagues to help me. and everything follow up. So great company and so great app. This app really help me a lot. And will continue to use it.

Using app

26 days

Total reviews

1

Average rating

5.0