Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.9
feedback
2,178
chart
#869
All reviews
Rating Breakdown
Feb. 20, 2020
Our customer success manager Derek was amazing. We had been running a discount based reward campaign that we set up ourselves for a short time and we weren’t seeing great results do to the one-time purchase nature of our products. Derek reached out, offered his help, provided excellent suggestions and diligently walked us through the entire creation of a new cash based rewards campaign, answering tons of questions along the way. We look forward to seeing the result of these changes but either way Derek was great a great help!
Feb. 14, 2020
Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!
Feb. 14, 2020
A great app for referrals and I absolutely love the customer service, always there to help and give time to answer lal your questions. I had Karen help me and she was a lot of help. Really recommend this referral app !
Feb. 12, 2020
Great App . Definitely looking forward to increase my conversions. Set up was simple and easy to understand
Feb. 12, 2020
Great app, Derek was very helpful and quick in response when we had technical issues or questions regarding strategy.
Feb. 12, 2020
Awsome job thanks Tippy, really appreciate your help on the call and for getting us started on referral candy.
Feb. 11, 2020
Dwight Salagsag - Super awesome, patient and very helpful. Was able to answer all of my questions and everything else i need to setup my store to integrate the referral candy app. I really appreciate it! Thank you awesome team!
Feb. 10, 2020
Great app and great service! Followed up and made sure I was taken care of too. If you're thinking about using this, try it out.
Feb. 7, 2020
Support is near immediate and very detailed. Karen absolutely crushed it for me. Went above and beyond. If I could hire her, I would.
Feb. 7, 2020
Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.
March 25, 2021
We just launched our Referral Candy program and I had some questions about the timing of the advocate reward. I reached out via chat and Karen was so helpful! She was able to quickly & clearly provide me with an answer.
Feb. 6, 2020
In the process of setting up the app in our store. So far so good! Reached out to support to help with a few customizations and their response was very prompt and quickly solved the issue.
Feb. 6, 2020
Got amazing support from Jon.helped me to understand the process step by step.Thank you Jon for support.
Aug. 3, 2020
The customer service provided by Lorraine was world-class! I'm still amazed by the attentiveness that she provided while fixing the modification that I requested. Simply put, this is a rock star company who puts the customer first! Thank you Lorraine!
Feb. 5, 2020
Karen went above and beyond to help us get up and running smoothly. Awesome! Very useful application too!
Feb. 5, 2020
Always great support from Derek. We have a complex implementation and he helped quite a bit with installation. Thank you!
Feb. 4, 2020
Tom from customer support was super helpful and prompt in replying me throughout my campaign. Thanks for all the help!
Feb. 3, 2020
Derek from support was super helpful! He hopped on the phone with me and walked me through an installation issue.
Feb. 3, 2020
I had Derek help me serial times. Customer services are good. I got a bit confused by the function. Hope the program will work well.
Feb. 3, 2020
Unbelievable customer service! So happy to get started with this app, to launch my business. I think its going to be an amazing success... Exactly what I was looking for.