All reviews

Rating Breakdown

  • 5
    89% (1,944 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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5 / 5 Share

Feb. 3, 2020

Great help and customer service. Derek was very quick to answer all our questions and help us get the app installed and running :)

Using app

27 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Easy to use, great customer service (Lorraine is amazing!). Simple to work with mostly. All around awesome experience so far:) Update: Jon is great as well on the support!

Using app

25 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

I loved the app made a lot of money when I used influencers and customers . I had a few difficulties but they gave me support fast thank you

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

We selected Referral Candy for referral campaigns to empower customers to share our products and services with their network. Set up was effortless. After a few months of using it, we wanted to make changes to our program, which required us to contact Referral Candy for support. They have been extremely easy to work with and are responsive to our concerns. Would recommend this app to others.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

The setup of a referral campaign is relatively intuitive. However, I needed help to understand how I could format the text for the email, landing page etc. Derek in the chat support did a great job in assisting me with this! Thank you!

Using app

11 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 30, 2020

Great customer service. Thank you Thomas for helping me during the setup of our account after the migration of our website.

Store

Kabuto

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

レスポンスの速さ・内容ともにサポートチームのTomは素晴らしいです!私のつたない英語でもしっかりくみ取って助けてくれました。ありがとう。 Tom in the support team was really helpful and quickly response. Thanks Tom :)

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

We're using referral candy to manage 2 separate referral programs (one for customers and one for influencers) and Derek in the support team was incredibly invested and helpful when we were setting up our second account. Truly loved working with him and the rest of the support team.

Store

rmdy

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

We're using Referral Candy to launch our latest referral program. Super simple set up and configuration. The only gotcha during our integration testing was that the fraud prevention was catching our self referred orders, but I guess that's a good thing :). Their support was super responsive and Karen helped me understand exactly what was going on and aided me in placing a successful test order.

Store

Knack

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

we're just getting started, but evaluated a bunch of apps in terms of both price and bang for the buck and this one won out. oh, and Benz is a star! Cheers

Using app

4 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

We've never done referrals and would like to see how we might be able to test out different programs. Derek on the customer support team was *ultra helpful* getting me up to speed on what our options are and how Referral Candy works as you adjust the program — e.g. what do past customers see when the referral program is changed from dollar to percentage discount? Can't wait to give it a shot and see what happens!

Store

Culk

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Just downloaded this app to help scale our referral program. Customer success team was really helpful in getting me setup with our bespoke charging system. Shout out to Derek Benito - you a star !

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2020

Tippy is the best, great customer Service! He helped me a lot building CandyReferral into the website!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2020

Great app with amazing customer service, Benz was very helpful and whenever I get a question they are always so fast to reply! Recommended!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2020

The app is cool, support from Referral Candy is cool. Basically they do all it takes to get you up and running in no-time.

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 16, 2020

I really love the App so far, great support as well. Tomas helped me out a lot. Looking forward to increasing sales with CandyReferral.

Store

ZELODO

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

We've used Referral Candy for a couple years now, and once you get the setup properly configured, it's a rather hands-off tool that generates real business for our Farm Share program. Karen M. our account manager, is always quick to respond to our questions over email, and eager to cater to our needs.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Haven't used the app yet, however, I set up a demo call and it was very useful. All questions were answered patiently. Will activate this soon and will leave a review about the the app soon.

Store

&Me

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 9, 2020

This was so easy to set up. I. Literally 2 minutes I was ready to go. Tippy really helped me understand how to make the best of it. I can’t wait for my site to be ready to Launch and that I get enough traffic to use this!

Store

weevle

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Just getting started but we've had some excellent service from the team! Looks like this is perfect for what we're looking for.

Using app

5 months

Total reviews

4

Average rating

5.0