Referral Candy & Affiliate
All reviews
Thanks Jan D. helpful tips and reminds.
Received 10/10 customer service from Ferry who assisted with optimising the app for our shop.
Great App and great customer service. We had an issue with the login from Shopify to ReferralCandy, but Kat got it resolved with utmost effort and within a short time it was working again! 5 stars from us.
Great app! Very helpful and friendly team who will check back in and monitor the success of your your campaigns which is great. Highly recommended! * Just an update after having used RC for some time now, it is working extremely well for us and the support we've had from our account manager Tom has been next level. He always goes out of his way to make sure we're getting the best service and that our campaign is tracking as well as possible.
Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam
We had an issue with our billing where are card on file could not complete a transaction. The Referral Candy team was very patient and helpful in resolving the issue.
Loving ReferralCandy! Customizable, easy to use and already driving additional leads to us. Join today. The 30 day trial makes this a no-brainer!
Awesome help, great service very patient!
Love it - simple to use and manage and has been a great revenue driver for us!
While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.
Hi Referral Candy! I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!! Matthew C.
Very impressive customer service from Karen in the support team. Thanks!
I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!
Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends. App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.
Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.
Amazing application! Boosts sales significantly! And also no words to explain how good is customer service. Simply brilliance!
The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results. As a feature addition, the team could think of ways to A/B test different emails or graphics.
We are using this app for our store and it's working great so far. It's really easy to install and runs in the background. Our customers and us are loving it. Thank you!
I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.
Everything works as expected. It is a little confusing at first, but you will quickly get a handle on everything. I recommend Googling referral program tips before actually activating the app. This will allow you to set up everything less intrusively. In the end, I am very excited about the potential of this app and hope to report back in a few months. For now, I give ReferralCandy five stars since it functions as promised.
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