All reviews

Rating Breakdown

  • 5
    90% (1,302 ratings)
  • 4
    8% (118 ratings)
  • 3
    1% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (12 ratings)

Reviews with Text

  • 99% (1,440)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 22, 2016

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 21, 2016

We had an issue with our billing where are card on file could not complete a transaction. The Referral Candy team was very patient and helpful in resolving the issue.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2016

Loving ReferralCandy! Customizable, easy to use and already driving additional leads to us. Join today. The 30 day trial makes this a no-brainer!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 26, 2016

Awesome help, great service very patient!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2016

Love it - simple to use and manage and has been a great revenue driver for us!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2016

While we had some issues with the platform itself, the support team at Referral Candy (specifically Karen and Bryan) were extremely responsive and helpful in resolving them. So, the support team gets 5-stars.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2016

Hi Referral Candy! I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!! Matthew C.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2016

Very impressive customer service from Karen in the support team. Thanks!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2016

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2015

Wish we had installed it a year earlier. We've gotten great conversions and shares, by allowing our customers to more easily share it with their friends. App and install is very simple. It really runs itself after you install it. It's had a great ROI for us.

Using app

6 months

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 13, 2015

Referral Candy and it's support team has been great through setting up our program. We offer cash-payouts to each referrer and RC helped us get everything set-up without hassle. Jon is great and is very responsive.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2015

Amazing application! Boosts sales significantly! And also no words to explain how good is customer service. Simply brilliance!

Store

Keepgo

Using app

3 months

Total reviews

6

Average rating

4.0

5 / 5 Share

Sept. 28, 2015

The support is out of the world. The app seems to offer pretty much everything that we are looking for. Of course, like more of these apps, you derive value over a period of time. I am really looking forward to some good results. As a feature addition, the team could think of ways to A/B test different emails or graphics.

Store

Mrpl2

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 4, 2015

We are using this app for our store and it's working great so far. It's really easy to install and runs in the background. Our customers and us are loving it. Thank you!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2015

I'm right now integrating this app with our store http://shop.elua.com . I can't yet report on results but the app is super easy to use and the live chat support has been awesome, above average for sure.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 26, 2015

Everything works as expected. It is a little confusing at first, but you will quickly get a handle on everything. I recommend Googling referral program tips before actually activating the app. This will allow you to set up everything less intrusively. In the end, I am very excited about the potential of this app and hope to report back in a few months. For now, I give ReferralCandy five stars since it functions as promised.

Using app

2 days

Total reviews

10

Average rating

4.3

5 / 5 Share

March 4, 2015

Great program! Our customers love it!

Using app

Over 1 year

Total reviews

12

Average rating

4.9

5 / 5 Share

Feb. 9, 2015

We've been using Referral Candy on www.quadlockcase.com for several years now and it works brilliantly. There's never enough time in the day when running a young start-up so when something comes along which can solve a problem with the click of a button you have to go it a go. Referral Candy was exactly that solution for us. Not long after we launched our site we had more and more customers asking for a referral program. We looked at our options and referral candy appeared to be the easiest and simplest to install so we gave it a go. It really has been a set and forget system. Referral Candy takes care of all the emails, and payments with out us lifting a finger so we barely have to even think about. And it works! It's generated hundreds of sales which we may not have got otherwise. Highly recommend.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2015

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

Store

Greats

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 25, 2014

In debating how to review this I realized that, I don't have a very comprehensive scope of the other referral apps. It's because I tried a few, REALLY didn't like how they worked, immediately uninstalled and eventually found referral candy. There are new ones out there, but I haven't bothered and I feel like that in itself is something. This app works wonders. It works brilliantly and it's super simple. If anything, it really under credits itself for how many sales it generates in the dashboard from my experience.

Using app

Over 1 year

Total reviews

2

Average rating

5.0