Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#851
All reviews
Rating Breakdown
March 25, 2020
Good app for existing customers. Not for bigger affiliate program thought. It is really basic and work great to test the market at a small scall. For cutomer referral only.
March 19, 2020
The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.
Feb. 26, 2020
The customer service, Tom was very helpful. He explained things well and were very willing to help!
Feb. 24, 2020
Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!
Feb. 21, 2020
Jon was super helpful and very quick to respond! ReferralCandy is great for us, only thing missing is the possibility to customize the widget.
Feb. 13, 2020
Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!
Jan. 13, 2020
I had some questions about the App and Tippy informed me on the different ways to optimize my campaign in such a timely manner!
Jan. 9, 2020
Haven't really gotten started with using the app just yet, but got excellent support from Jon in setting things up.
Dec. 6, 2019
Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy. Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).
Nov. 22, 2019
very easy to install and great support from the team! The app works as expected and results are coming! Good job team
Nov. 7, 2019
Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you
Oct. 18, 2019
Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)
Oct. 18, 2019
We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.
Sept. 30, 2019
Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.
Sept. 20, 2019
Derek was amazing in helping me understand how the programm works. Very patience and truly a nice guy! Thank you
Sept. 20, 2019
Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.
July 29, 2019
We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!
July 25, 2019
La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.
July 24, 2019
App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.
July 19, 2019
It's a good solution if you want a quick solution to a referral program bu the software itself is a bit limited (as the low price would suggest). Despite the limits, it's nice and the customer service (Derek and Benz) super fast and responsive.