All reviews

Rating Breakdown

  • 5
    89% (1,941 ratings)
  • 4
    9% (189 ratings)
  • 3
    1% (18 ratings)
  • 2
    0% (9 ratings)
  • 1
    1% (17 ratings)
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4 / 5 Share

March 25, 2020

Good app for existing customers. Not for bigger affiliate program thought. It is really basic and work great to test the market at a small scall. For cutomer referral only.

Using app

4 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 19, 2020

The app was easy to set up and Lorraine helped me customize as much as we could customize for the website widget to make it fit with our website. I wish there were a few more customization we could make, but their customer support was very responsive and I was able to get this up and running within an hour.

Using app

About 2 years

Total reviews

6

Average rating

4.8

4 / 5 Share

Feb. 26, 2020

The customer service, Tom was very helpful. He explained things well and were very willing to help!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 24, 2020

Customer support is amazing. While the app doesn't intuitively do what I want it to do, Derek was awesome at helping me find a solution that works well. I really appreciated his help!

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 21, 2020

Jon was super helpful and very quick to respond! ReferralCandy is great for us, only thing missing is the possibility to customize the widget.

Store

ilo ilo

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 13, 2020

Been trying it for the first time. There are some limitations to be improved, but overall, it does the job. Their support, however, blows my mind. Jon from ReferralCandy has been amazing!

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 13, 2020

I had some questions about the App and Tippy informed me on the different ways to optimize my campaign in such a timely manner!

Using app

Over 3 years

Total reviews

5

Average rating

4.8

4 / 5 Share

Jan. 9, 2020

Haven't really gotten started with using the app just yet, but got excellent support from Jon in setting things up.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 6, 2019

Great support from Jon. Very helpful and knowledgeable. Great app for building referrals. Easy to set-up and deploy. Hoping to see enhancements that allow you to exclude or include specific products or collections to avoid exposing merchants to double dipping of discounts (25% promotion turns into a 40%+ promotion).

Store

Bleuet

Using app

About 2 years

Total reviews

7

Average rating

4.7

4 / 5 Share

Nov. 22, 2019

very easy to install and great support from the team! The app works as expected and results are coming! Good job team

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

Nov. 7, 2019

Hi, we're only a month in so hard to say from a revenue generation POV. We are very happy with the support (Lorainne was awesome) and look forward to seeing it translate into sales. Thank you

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 18, 2019

Thanks to Karen for helping me navigate the testing and set up process and answering all my many questions. :)

Using app

Almost 2 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Oct. 18, 2019

We still need to work on optimizing this - but Derek from Referral Candy is quick to reply and help us out.

Using app

About 1 year

Total reviews

3

Average rating

3.3

4 / 5 Share

Sept. 30, 2019

Tippy did an excellent job at customer service. I had some issues and had them resolved. We haven't gotten a referral yet through the app but hope to have one soon.

Using app

28 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 20, 2019

Derek was amazing in helping me understand how the programm works. Very patience and truly a nice guy! Thank you

Using app

10 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 20, 2019

Derek was suuuuuuper helpful in getting us all setup and running smoothly. The app is pretty effortless, and offers a branded seamless referral program.

Using app

5 months

Total reviews

12

Average rating

4.1

4 / 5 Share

July 29, 2019

We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 25, 2019

La aplicación cumple con lo estipulado, sin embargo tiene sus limitaciones. Las traducciones al español deben realizarse manualmente. Sería la mejor app de referido si pudiera tener opciones como dar un descuento o dinero x a la persona que refiere a un amigo en la primera compra que dicho amigo realice y luego ofrecer otro tipo de descuento o dinero por las siguientes compras que realice el amigo referido. Ejemplo: 1ª compra 10% y desde la segunda compra en adelante 5%. El precio de la app es aceptable en comparación con otras app, como smile, que te cobran segun las caracteristicas del programa que quieras usar. ReferralCandy ofrece todas estas características a un precio único y asequible. El servicio posventa es excelente y Raul a estado muy pendiente a mis necesidades. Gracias por todo.

Using app

2 days

Total reviews

6

Average rating

4.8

4 / 5 Share

July 24, 2019

App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.

Using app

Almost 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 19, 2019

It's a good solution if you want a quick solution to a referral program bu the software itself is a bit limited (as the low price would suggest). Despite the limits, it's nice and the customer service (Derek and Benz) super fast and responsive.

Using app

3 months

Total reviews

1

Average rating

4.0