Referral Candy & Affiliate
ReferralCandy: Grow with Referrals & Affiliates for Shopify
Rating
4.8
feedback
2,175
chart
#851
All reviews
Rating Breakdown
Review RSS Feed
May 18, 2023
Amazing support, Chris is great and makes sure that I have everything I need. Support also customized different things, which made everything super smooth. Highly recommend!
You've been amazing to work with as well! Thank you so much for writing this feedback. I really appreciate it. :) - Cris
May 16, 2023
JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.
I'm here for you anytime! :) Thank you so much for this review. - JC
May 12, 2023
Great app and the support is amazing. I had one bug and the fixed in less than 24hs. Thank you very much Ines and team for everything!
We are here to help you anytime. I'm so happy that you've taken the time to write a review about our services. :) - Ines
May 11, 2023
Easy to setup and user friendly platform! Furthermore, JC from customer service was really helpful and responsive, sharing best practices and tips!
It was my pleasure assisting you with your concerns. Thank you!! :) - JC
May 10, 2023
Both speedy and spectacular customer service. Jon has been a true delight in addressing our requests!
You were a delight to work with as well, and thank you so much for writing a review. :) - Jon
May 10, 2023
We really like referral candy, they even helped us migrate from one platform to shopify this year and helped us with issues we encountered. big thanks to JC Fajardo for assisting us with our concerns.
You are most welcome, and thank you as well for writing a review about our services. - JC
May 9, 2023
So far, I've had a great experience with Referral Candy. It was easy to set up and the platform has helped my customers to spread the word about our brand. These referrals have led to thousands of dollars in additional revenue at a minimal acquisition cost. Customer service has been helpful when needed. Jon was very quick to respond to a question I had and he actually followed up to ensure that everything was still find a few days after the fact! For the right business, Referral Candy can be a game changer.
Thank you so much for this amazing feedback! We are so happy to know that our services have been a great addition to your business. We look forward to seeing a better performance from your campaign in the future. :) - Jon
May 9, 2023
Hjælpsom service, der fik løst vores problemer til sidst. Tak for hjælpen Lorraine :) Jeg er meget spændt på at se hvad referralcandy kan gøre for min shop.
Thank you sooo much for writing a review. Please reach out anytime you need help. - Lorraine
May 8, 2023
Cris' customer service was excellent when I reached out for assistance. They knew exactly what my concerns were and provided swift and actionable advice. Thank you Cris!
It was my pleasure helping you out! :) - Cris
May 8, 2023
Innah was super helpful when I reached out for set up questions. We're excited to start using ReferralCandy and are pleased with what we've seen so far!
We are so excited as well to see how your referral campaign will perform. Thank you for this review also. :) - Innah
May 8, 2023
Katherine skillfully worked with ReferralCandy’s engineering team to get two bugs that we reported fixed in an efficient manner. Thanks, Katherine! Our team is looking forward to launching our referral program using ReferralCandy very soon.
We appreciate your patience on the concerns you raised. Thank you so much as well for writing this review. Please do let us know anytime you need assistance. :) - Katherine
May 3, 2023
Had such an easy breezy set up with the support of live chat! Because of this we were able to launch our referral program in just a few hours!
My pleasure to have assisted you with your concern. Thank you as well for this review. :) - Innah
May 2, 2023
Amazing Customer Support from Cris. She was able to answer all of our questions and give the solutions that fits our needs. 24 hour online chat is really helpful.
You were also a delight to work with. Look forward to seeing great results in your campaign. - Cris
May 2, 2023
Katherine has been super helpful and responsive! Very grateful to have had her help which made the overall experience much better.
We're always here to help our merchants. I'm so glad that I was able to help you out today. - Karen
May 2, 2023
The customer service is fantastic, very quick and efficient. I know that we can count on their help in the slightest problem. Thank you JC, your help has been highly appreciated
I also apprecitae your kind words and it was my pleasure assisting you with your concerns. - JC
May 1, 2023
Dowloaded the app to my shopify store and within minutes I had JC (one of the customer service reps) send me a message to see if I needed help with anything. I said no thanks however he asked if I wanted to go through the setup process now, which I was actually going to procrastinate and put off! I decided to give it a crack because JC seemed keen to assist and with his help, I was able to get my first rewards/referral program setup within 20 minutes. Thanks so much for all your help JC, you're a legend mate!
Thanks as well for taking the time to talk to me today. Please do not hesitate to reach out anytime. :) - JC
April 28, 2023
Quick response from JC. Looking forward to completing the set up process. My question was answered in a timely manner. Much appreciated. Thanks JC!
We're also looking forward to seeing how you run your referral campaign to success! Thanks so much for this review as well. - JC
April 28, 2023
Its a Great tool for referrals and targeting new audiences and customers ,helped our store a lot ! Also great customer support !!
Thank you so much for writing a review. I truly appreciate it! :) - Innah
April 14, 2023
The app has very good customer service. And You can use it easily.Just gogogogogogogogogogogogogogo
It was so nice to meet and assist you today. Thanks also for writing a review. :) - JC
April 13, 2023
Jon is always helpful and prompt with his replies.
I appreciate the review! Just hit me up whenever you have questions. I got you! - Jon