All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 2, 2020

Good app. Works exactly how we are wanting with Recharge. Olivier was very helpful in figuring out what I was doing wrong and to get it working for me.

Using app

Over 1 year

Total reviews

7

Average rating

4.9

5 / 5 Share

June 2, 2020

Shout out to Nick! Nick was ultra friendly and helped me with the initial set up and ensured everything worked correctly. Despite my tardy responses he continued to check up on me :) Keep up the good work Nick!

Store

Dogkco

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

Setup was simple and intuitive! Nick jumped in and checked configuration and ran test order. Thx Nick! Outstanding!

Store

SaTeaBa

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 26, 2020

My initial experience with Nick Castelleno has been great. So far so good, lets see what up next. Keep up the good work Nick! I haven't had any orders yet. Hopefully soon.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2020

Many thanks to Oliver, the support manager! A good system, but in my opinion there is not enough functionality to manage the conversion. For example, if a partial refund occurs. In this case, I had to seek help, and the system itself does not automatically take this into account.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 19, 2020

Nick was really helpful!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

Thanks Nick for helping us to set up our affiliate link and test it out! Looking forward to sending the link out.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2020

Andre helped me with the installation of Refersion onto my Shopify store - 5/5 customer service. I am def looking forward to using the app.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2020

We needed an affiliate marketing app that could work for our use case as well, which is for our own internal employees being our brand ambassadors. We needed a program that is easy to setup affiliates even though they are not "affiliates" and be able to auto approve them without a confirmation email. This program does that and allows a flexible commission program to be setup. Only things I wish it has was scheduling recurring reports to run at a specified time. Currently they trigger at UTC midnight. I would like it if we could specify when the reports run. Also wish there was a "managers" login to view all the reports for the activity. Giving people full access to the app and all the settings is not ideal for affiliate managers. All in all, highly recommend. Hopeful for these enhancements to be added.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 11, 2020

Nick has been a big hands-on help in getting our store set up! Since we're such a small team, I really appreciate his assistance and quick replies.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

Thank you Olivier,Erik and Nick 's support, Thank you Olivier help me to set up in my shopify store, very good service!

Store

WOPET

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2020

So far so good. Set up was straight forward and thorough, and Andre logged into my Shopify and completed then double checked my setup jus to make sure. That's not common with other Shopify apps I have used.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2020

Refersion was super simple to set up and Nick, helped me make sure everything was working properly!

Store

MANTL

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 4, 2020

Solid affiliate management app. The marketplace is a great bonus and the support team is very responsive. Nick was able help get my account fully up and running quickly!

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

May 4, 2020

Nick is an absolute legend! Talked me through everything giving me a clear mind on how to do everything!

Using app

2 months

Total reviews

9

Average rating

5.0

5 / 5 Share

April 27, 2020

Oliver is walking me through step by step on the use of Refersion. So far I like the program need to dig into the use of Affiliate Marketing to grow the business thanks Oliver - James

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2020

Refersion is outstanding! The app has great features but as importantly the support that Nick and his fellow team members provide is first class. Highly Recommended!

Store

NIMBL

Using app

About 3 years

Total reviews

3

Average rating

4.7

5 / 5 Share

April 21, 2020

Best app and support team. The support executive was very professional and polite. He helped me to set up my account. Andre

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2020

Had the most amazing experience again with Jadah! She is so quick to respond and had a solution for my issue instantly! Thank you so much. Refersion truly has the best customer service! Thanks! Monique from Doll 10 Beauty

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2020

Works great and support skimlinks. Best part is that they were able to give me SPF AND DKIM compliance for my emails so I can keep my DMARC domain policy strict. Excellent support -- Thanks!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0