All reviews

Rating Breakdown

  • 5
    87% (427 ratings)
  • 4
    7% (35 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (489)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 1, 2019

This app is really great for tracking affiliates! It makes things so simple and organized, and we love being able to connect it to our Shopify store. Paying affiliates through this platform is seamless and simple. Setting everything up initially can be a little challenging, but the tutorial videos help a lot. When we couldn't figure out a few things on our own, Emma from customer service stepped in! She was able to walk us through setting up discount links and made sure everything was running smoothly which was much appreciated. Overall, I would definitely recommend this app to users who are seeking an affiliate management system!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2019

This app seems like it has a lot of moving parts, and difficult to use... HOWEVER the tutorials and support from the Customer Success Manager made it super easy. The depth of what we want to do was quickly achieved. 10/10

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 13, 2019

have worked with a lot of apps and the customer service was terrible. Emma was the consummate profession and very knowledgeable. if for some reason she doesn't work out with your company, send her to me. She's hired!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2019

Wonderfull! Emma helped me with installing the app properly. I am using a thirth party payment provider, so Refersion did not work in the first stage. They helped me installing the app for free. Thanks Emma and Refersion!

Using app

6 days

Total reviews

6

Average rating

4.3

5 / 5 Share

June 4, 2019

Emma was super helpful with our issue of needing to remove affiliates from our account and fixed our issue quickly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2019

So far so good! Very user friendly and easy to use. Getting set up couldn't be easier with their incredibly helpful staff: Emma was able to integrate with Shopify, run a test, and make sure everything was working as it should. I would highly recommend Refersion to anyone looking to get the most out of their affiliate marketing.

Store

Luft

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

April 10, 2019

Very prompt and helpful customer service — Emma was super quick with my questions and I got all the info I needed to get set up. Thanks again!

Store

Lioness

Using app

About 3 hours

Total reviews

11

Average rating

4.0

5 / 5 Share

April 10, 2019

Erik was so helpful with getting my account set up and answering any questions I had throughout the Shopify integration. I've heard from several other affiliate managers that Refersion is the way to go.

Store

Lakanto

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 4, 2019

Emma was fantastic and gave me great advice every step of the way. She even sent me a video so that I could easily resolve my issue.

Store

Mighty

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2019

We are all very excited to get moving with Refersion, and the integration experience was simple and fast thanks to Emma. She was responsive and informed....a happy surprise considering some of the app vendors we have dealt with! Looking forward to working with the app and the company more!

Store

ORLY

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Refersion is a great app. Customer service is topnotch!! Eugene helped us out most recently and was very helpful!! Keep up the great work guys!!

Using app

Over 7 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 28, 2019

(I never leave reviews but Emma gets a beer so I have too!) but truthfully, Emma is amazing and I am overall really impressed with the customer service and the platform.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 25, 2019

Emma helped us get set up with our new scheme, she resolved all issues quickly and efficiently - amazing customer service!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2019

Shakima has been a great help for setting up our account. Great customer service :) Thank you so much

Using app

14 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2019

Erica, Ashley, Shakima, and Emma all did a great job in getting me started on Refersion. If used right, I think the app will be a great way to supplement store revenue! Thanks again, Refersion! Looking forward to utilizing everything to its fullest, and also increase social media presence.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2019

Emma deserves a beer. Great way to get our affiliates program off the ground without all the manual work. Thanks!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 25, 2019

Emma was super helpful in getting us setup. We haven't started using the app yet but when we will I will write another review.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2019

I want to use this app to brust sales. When I have some problem during using it, Shakima helps me a lot. Thanks for Refersion, it is a good app.

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

I use this app for the ambassador who endorse my brand on instagram, in the aim to track the sells made thanks to you, and give them back some free product from my store. The app is not very intuitive for me (I don't use that kind of app a lot) so Erik checked some details for me, and now everything is ok ! Thank you !!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

So far this app has been absolutely everything I need it to be, and is very easy to figure out. The couple times I have had to email support it has been handled with haste (thanks Emma!) and TOP TIER customer support tactics. Fantastic company. Highly recommended

Using app

3 months

Total reviews

2

Average rating

5.0