All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
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5 / 5 Share

Feb. 7, 2020

This is my first week on Refersion, and so far, so great! I have a Shopify site and use ReCharge to manage my subscription-based business. Andre did a great job logging into my Shopify account and performing a test order to make sure everything flowed correct through the ReCharge checkout. His quick work eliminated my fears of causing a bad customer experience due to my own lack of technical prowess. Also, I find their help documents to be very detailed and easy to understand. Now let's go scale the business!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Andre was a great help with helping set up my integration to get my up and going! It is important to myself to make sure I have the right tools set up for success and have to worry about setting it up . Thank you Andre and team for getting me set!

Store

INCDNT

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2020

So easy to get setup and they have wonderful tools! Better than any other affiliate platform I've worked with. Andre is great, set up was very smooth! Cheers, Andre.

Store

SIFRI

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Easy set up. Went through the steps outlined. Already have some affiliates. Excited to see what's next. Kerching kerching.

Using app

10 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

I use Refersion to help grow our e-commerce shop that supports autism, while simultaneously giving autism families a way to make some extra money by referring others to us. It's a huge win on multiple fronts! Emma was great to work with and made the setup process a seamless process!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 28, 2020

It was a little confusing at first because my Shopify orders weren't converting and showing up for as trackable for my affiliates but Andre was really helpful and got everything sorted out for me quickly. Thank you! :)

Store

Cooked

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2020

Nick was SO helpful in onboarding us to Refersion! Extremely responsive and answered all my questions (I probably asked a hundred!) and I feel comfortable running Refersion after all his help. Thanks, Nick and Refersion!!

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2020

We have used Refersion for over three years and have built an awesome ambassador program on it! Refersion makes it easy to send commission to affiliates and automatically creates coupon codes on Shopify when an affiliate creates their unique code to promote with. If we ever have a problem, the Refersion team is very quick to solve the issue. Affiliate marketing has been a huge part of our company thanks to Refersion

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Emma was very helpful. The app is everything and more than we need. Quality technology and superb customer service. Emma was honestly super helpful. Ya'll should buy her a beer.

Using app

Over 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 8, 2020

Shakima was amazing. She patiently explained the value of affiliate/referral marketing to me, a non-techie. When I had an implementation question, Andre was quick to propose a simple article with the right fix. Great company!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2020

Refersion makes it simple to run an eCom affiliate program and integrates with key partners in the eCom space. They have great service and are easy to work with. Nick helped me with a custom report and was able to get the dev team to correct it and re-run it in no time. Great team over there!

Using app

About 6 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 3, 2019

Excellent app for affiliates if you want something easy and simple to operate. The team helped me get set up and ready to go in no time at all. Thanks, Emma!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2019

Nick in support REALLY helped me out. I was struggling for literally hours and trying to set up my affiliate payouts and mostly I just kinda discovered new error codes. He helped me quickly and efficiently so I didn't waste any more additional time to my sites launch date. So wonderful having service like that! It helps so much when you're not 100% savy just yet.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2019

Wow, Nick is amazing. The app looks great, so I was really hoping it would work with my third party payment gateway. Unfortunately, it didn't... at first! Then Nick from their support came in clutch and helped me set everything up, so it's working perfectly now. Great app, even better support.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2019

So far, so good. Customer service with Oliver is on point and looking forward to getting this app in full throttle with our shop! :) Patrick

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 31, 2019

App works great, and the customer service is top notch. They respond very quickly and are very helpful!

Using app

3 months

Total reviews

7

Average rating

4.0

5 / 5 Share

Oct. 31, 2019

We've only just started using Refersion, but thus far getting it set up, while somewhat complicated (we have 2 stores and an IP redirect), was aided by the fantastic support team, namely Nick. Nick was super patient while we worked through issues getting everything going, given the complexity, and largely did the work for us. It's true, you do get what you pay for, and I'd recommend Refersion based on the level of excellent customer support alone :)

Store

GNARBOX

Using app

22 days

Total reviews

3

Average rating

2.3

5 / 5 Share

Oct. 29, 2019

Andre was top notch! Some apps drag their feet to install their code to your site but this went swiftly! Hope to add additional positive customer service & user experience reviews in the future.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2019

This app is a great tool and Nick was very helpful and polite! He was pretty quick to answer all my questions and always made sure I knew he was there for any future questions. He created a good experience with this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2019

service is so great, thank you about that, app is easy to use though.and all matched.thank you for such a great job

Using app

About 3 years

Total reviews

1

Average rating

5.0