All reviews

Rating Breakdown

  • 5
    87% (417 ratings)
  • 4
    7% (34 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (477)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2019

Customer service team is top notch, especially Emma. Questions are always answered in a timely manner, with direct answers as well as articles to help.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2019

Great plugin that does what it was supposed to do. I had some issue as we were using the enterprise version but the support staff was helpful in providing assistance. Emma attended quickly to our queries. Would recommend you to try it out.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2019

We haven't started implementing the program yet, but the set up was easy and Shakima on the customer support team was very helpful when I had some initial set up questions!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2019

This app is great. The customer support team is really helpful and attentive. They've always been able to answer my questions quickly. Thanks!

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 4, 2019

We are new to Refersion and if it wasn't for Erik we may not have finished the integration! They have great customer service and reviews including from people I know offline. We look forward to growing with Refersion

Using app

About 18 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2018

Emma has been a huge amount of help. Every question I have had, she has gotten on it in a timely manner. Please, give her a raise. And a bonus. And a cupcake.

Store

Carbon6

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2018

Emma was Awesome and helped me a great deal in getting set up. I am now going through the process of getting set up and will continue to ask Emma for help when needed. She was very fast in replying and was very knowledgeable about your product. Edward Toro. Socket Mobile

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2018

Emma is Great...even when I hadn't replied, she circled back to keep up the communication cadence. It was nice to know Emma was engaged. Thank you, Emma! Cheers!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

This app is fantastic. Shout out to Shakima for being an incredible customer service representative. Helped with all my issues! Thanks so much!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2018

I was having trouble complete the order test that generate the referral link. Therefore, I contacted refersion customer support. Thanks to Shakima, who solved the problem for me, I have confidence in using this app properly. By the way, Refersion itself, which was recommended by my friend to use, has been constructed properly, hence the quantity of introduction and tutorial are plenty enough for any beginner to start the program. If you are not able to solve problems yourself, you can also contact customer service. (Their active responed is the main reason I would like to rate this app 5 stars.)

Store

iovect

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2018

Great Ap so far and also fantastic customer service - especially from Shakima! Keep up the great work

Store

BLUblox

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

Eric did a great job with helping me on the initial setup. Looking forward to learning more about this. Thank you again!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2018

Refersion is greatest app ever as it enables one to grow it business exponentially. Also, Refersion's operations support team headed by Emma is top notch! Thanks,Emma, for your support and thorough technical troubleshooting and hence the resolution of my issue performing test order through aforementioned app, on 9-24-2018. You're the best as Marafasions.com looks forward to working with you in future.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 29, 2018

Customer service is great! Emma responded super promptly and solved my issues.

Using app

9 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

Shakima was a great help with setting up Refersion on our store!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 27, 2018

So far so good. Very easy to set up and use. And if you have any questions, Shakima is the word! She'll make it out of a bottle to help you… taking customer service to a whole new level!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2018

Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

5 months

Total reviews

23

Average rating

5.0

5 / 5 Share

July 25, 2018

We're still learning how to use and setup it but the customer service is top level. And thanks to Erik we have Refersion working. :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2018

The app is not super user-friendly BUT customer service is awesome and quick. Emma helped me set up everything properly in 5 minutes. Actually more simple then it looks like. So give them a quick call and everything will go well!

Using app

6 days

Total reviews

3

Average rating

4.0