All reviews

Rating Breakdown

  • 5
    87% (427 ratings)
  • 4
    7% (35 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (489)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 22, 2018

Emma was great and helped us quickly update our system and get things running smoothly after implementing changes. The team there is great, and our experience has been a good as we could hope.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2018

This app has helped us become the number one store in our niche outperforming all of our competition. We highly recommend it!

Using app

5 months

Total reviews

23

Average rating

5.0

5 / 5 Share

July 25, 2018

We're still learning how to use and setup it but the customer service is top level. And thanks to Erik we have Refersion working. :)

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2018

We have been using Refersion for just over (3) weeks and very pleased. Sergio and everyone else provides fantastic email and phone support. The onboarding process is fast and easy with a lot of videos and a simple step-by-step to do list. Try it you will love it. Warm Regards, Randal DeHart, PMP, QPA Fast Easy Accounting

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2018

Great customer service. Thank you Erik, cheers.

Using app

4 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 20, 2018

They have been by far the easiest app to work with. Their customer service is easy to get a hold of and always helpful!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 5, 2018

So far so good! Took us only a little while to get everything set up, Erik was helpful in running through the final details. I was pretty skeptical about how this would work, but we have 3 generic affiliates and 1 who seems like a perfect fit all within the first week. Fingers crossed that we generate some sales, but so far I can say that the integration and configuration is easy as possible.

Using app

10 days

Total reviews

4

Average rating

4.8

5 / 5 Share

June 2, 2018

I had an issue with tracking conversions and Erik was extremely helpful and solved the issue in a timely manner. I am very pleased with customer service and excited to add this app to my store.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2018

ERIK was great! Very helpful and quick to respond

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 25, 2018

So far so good! Emma has been a great help when I was stuck during my set up. Cheers!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2018

So far so good! Emma was extremely helpful in getting us up and running. Already have a few affiliates on board!

Store

Giavan

Using app

About 22 hours

Total reviews

2

Average rating

4.5

5 / 5 Share

May 11, 2018

I just hooked up my refersion account. I had a few issues with the setup so I reached out to their support team and they responded back to me immediately. Both Emma and Sergio were great! Knowledgeable and very helpful. Problems solved.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 9, 2018

a pretty good app would def recommend for a try!

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

May 7, 2018

After using Share-a-Sale for way too long, we switched to Refersion a year ago for affiliate tracking/marketing. While there's no one-size-fits-all solution to affiliate marketing, Refersion is an excellent option for Shopify store owners. We recently switched from one-time to recurring subscriptions and Refersion made the transition seamless. Special shoutouts to Emma and Erik from Refersion--extraordinary dedication to customer service. They really care about making your implementation work! One area for improvement: please make it easier to handle automated payments to affiliates. Currently we do payments manually for each affiliate because PayPal (Refersion's payout option) makes this complicated/cumbersome. It would be great to have an alternative to PayPal.

Store

Qmedic

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 10, 2018

If you have an online business and work with influencers, this is a must. Saved literally hours every week by using this app and incredibly good value! Highly recommended. Customer service is A1.

Store

Boxraw2

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2018

Early days but we have three affiliates signed up from the Refersion Marketplace in the first week and Erik has been super helpful for us affiliate marketing newbies.

Store

T8 Run

Using app

2 days

Total reviews

5

Average rating

4.2

5 / 5 Share

March 16, 2018

The system flows so fluently and the customer service is amazing! 10/10 recommend!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2018

Excellent service! Emma was super helpful.

Using app

About 1 hour

Total reviews

14

Average rating

4.4

5 / 5 Share

March 2, 2018

Great app. Great customer service. Highly recommend. Thanks, Erik!

Using app

About 19 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2018

Emma has been great in solving an issue we had with the software. Great system overall.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0