All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 25, 2023

Great experience so far, and John has been great to work with. Excited to keep testing Refersion and growing a large ambassador program

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Andrew (and Narciso) were very helpful figuring out an issue with our Recharge integration. It took a bit of back and forth, but they were responsive and informative, and we're pleased that everything is working now!

Using app

11 months

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 23, 2023

I am new to the service, and can't speak to it's function yet, however I just needed to acknowledge how great the customer service has been.

Store

Sanshee

Using app

3 months

Total reviews

11

Average rating

3.8

5 / 5 Share

Jan. 13, 2023

John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Andre T was awesome with helping us get set up! The onboarding process has been great and the team at Refersion has walked us through every step. Thankful for the help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I had a great experience getting onboarded by Eugene. He quickly got everything installed and placed a test order. We have several affiliates that have expressed interest so far. I'm hoping it works out, but time will tell.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

John did a great job helping us test our move from Woo to Shopify. Thank you! We appreciate the quick help.

Using app

18 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

I just started and John was very helpful and quick to help me set up the account and make sure it runs properly. Great customer service

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Eugene did an awesome job at helping me out! My question was resolved within a day and now we are ready to move forward!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

John was really helpful. They hopped on and helped quickly and even tested the funnel to make sure it works before we put it live.

Store

Paddie

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

I used Refersion to grow my business. I would like to say thank you to John, who helped me set up my account; he was excellent. I highly recommend this app.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Great app, user friendly and the customer service is phenomenal. I had a customer service guy named John help me, was super friendly, knowledgeable and was willing to go the extra step to help me with any questions I had.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 28, 2022

Andrew Yoon is one the best on-boarding specialist! The software is great but the team is even better!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

good service...very attentive. Got what neededto be done. Would deff recommend this ap. Now lets see if I get sales :)

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

John is so nice!! He answered my questions very carefully and responded promptly, many thanks for his service!!

Store

ARTDOT

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

I want to thank Jenna for clarifying all my questions regarding the conversions, affiliate link tracking, and use of discount codes/coupons. 5 stars rating :) Thanks Adrian Buga

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 27, 2022

Have not fully used this app yet but up to now the customer service was tremendous, I had a few hiccups setting the account up from my end and reached out to customer service and a guy named John helped me get everything set up quickly and was really kind during the whole process.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2022

So far so good. Andrew was incredibly helpful and answered all my questions well. The entire team has been very supportive. Excited to expand with them.

Using app

Over 1 year

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 9, 2022

Refersion has amazing tracking power and their customer support is amazing! I especially appreciate the guidance I receive from our account manager, Jordy.

Store

EVOLVh

Using app

Over 4 years

Total reviews

4

Average rating

4.5