Refersion Affiliate Marketing for Shopify

Refersion Affiliate Marketing

Affiliate tracking & management purpose-built for ecommerce .
Rating
4.8
Feedback
462
Reviews
Chart
#1,065
Shopify

All reviews

5 / 5 Share
Aug. 28, 2023

Andre has been my go to for support and he has always been incredibly helpful. I always ask him any questions I have because I know he will always fully get any questions I have answered and always in a timely manner. He has definitely made my experience with Refersion a very good one!

Store Using app Total reviews Average rating
atgbuddies About 1 year 3 5.0
5 / 5 Share
Aug. 18, 2023

Refersion is a really great affiliate platform for us. It allows us to seamlessly track commissions and pay out affiliates + see top partners. John on their team is great as well, really helpful whenever I have questions.

Store Using app Total reviews Average rating
Equip Over 7 years 9 5.0
5 / 5 Share
Aug. 11, 2023

I have had a great experience with Andre in the customer care/live chat department! He answered all of my questions & even included images of the steps I needed to follow.

Store Using app Total reviews Average rating
5 / 5 Share
Aug. 11, 2023

Thank you John for your help! The support team at Refersion is truly exceptional. Their rapid response time, extensive product knowledge, and unwavering dedication to customer satisfaction make them a standout. Their empathetic and friendly approach in addressing my inquiries not only resolved my issues efficiently but also left me feeling valued as a customer. From start to finish, the Refersion support team's commitment to going above and beyond exemplifies their dedication to ensuring a seamless and successful user experience.

Store Using app Total reviews Average rating
Nutramedix Products 8 months 2 5.0
5 / 5 Share
Aug. 10, 2023

We've been a Refersion customer for about 5 years and the team has always been great to work with. Recently, we were working on a project to connect Refersion to a landing page platform and Andre from the team was a huge help to get the project completed!

Store Using app Total reviews Average rating
Tiege Hanley Almost 5 years 6 4.8
5 / 5 Share
July 13, 2023

So far the app has been easy to use and customer service answers quickly from chat. Jon has been great at helping me figure out issues.

Store Using app Total reviews Average rating
Artika-USA About 1 month 4 5.0
5 / 5 Share
July 12, 2023

Janice was awesome! Being new to Refersion, I had some questions which Janice was super helpful with. I also appreciated how quickly she responded and got me all set up, thank you!

Store Using app Total reviews Average rating
Renewal Kit 5 days 1 5.0
5 / 5 Share
July 12, 2023

Just spoke with Jon from the Refersion's customer service team; he was super helpful and followed up with me multiple times. My experience with the Refersion team has been great- like Jon, many other Refersion members usually responded my messages quickly and resolved the issued I had promptly.

Store Using app Total reviews Average rating
Erno Laszlo Almost 2 years 4 5.0
5 / 5 Share
June 26, 2023

Updated to 5 stars. Customer service very graciously amended our plan. Thank you! Be careful. They sign you on to a one year agreement that automatically renews, and will charge you for the rest of the year if you don't want to continue using their platform. A very disappointing experience, you'd think that after years of being a customer they'd let us move on without trying to squeeze our small business for more money.

Store Using app Total reviews Average rating
Ora Cacao Over 3 years 7 4.9
Developer Reply

Hello and thank you for your feedback. We are sorry to hear that you feel this way. We have certainly appreciated your partnership and would not want this to be your lasting impression of our service. While we do have a number of month-to-month plans available, you were on a plan with a contracted term. With that being said, we always want to create a positive experience for our partners and we’re glad we were able to resolve this. We wish you the best moving forward and if there's anything further we can do, please let us know.

5 / 5 Share
May 23, 2023

We're just getting started with Refersion but, so far have had a great onboarding experience looking forward to seeing how the app can help grow our affiliate strategy!

Store Using app Total reviews Average rating
After9 3 days 4 5.0
5 / 5 Share
May 17, 2023

Great customer service. Eugene was great and very supportive! It's nice to see some people go the extra mile.

Store Using app Total reviews Average rating
Georganics 8 months 8 5.0
5 / 5 Share
May 9, 2023

GReat service !!!! love how quick and simple all info is given I highly recommended to all shopify users Janice

Store Using app Total reviews Average rating
COPPER HEAL 4 days 2 5.0
5 / 5 Share
May 6, 2023

I recently had a technical issue regarding the priority between discount codes and referral links. I reached out to the customer support team and I have to say that I was impressed by how quickly and easily the problem was solved. Janice was particularly helpful in providing me with a clear explanation of how the system works and what I needed to do to get the best deal. Thanks to her, I was able to complete my purchase with confidence and ease. Overall, I am very satisfied with the level of customer service I received and I would highly recommend this company to others. Thank you again to Janice and the rest of the team for their excellent support!

Store Using app Total reviews Average rating
Irresistible Me About 2 years 5 4.2
5 / 5 Share
April 26, 2023

Great and super fast integration with our Shopify store! Jon even did a quick test order to double check the integration was working properly and was super helpful with any questions we had!

Store Using app Total reviews Average rating
IDUN Minerals Inc. 1 day 2 5.0
5 / 5 Share
April 21, 2023

So far so good and Janice was super helpful getting me set up. Looking forward to using and seeing what it can do for my business.

Store Using app Total reviews Average rating
FreshFleeces About 9 hours 3 5.0
5 / 5 Share
April 14, 2023

Refersion is a great tool that makes the affiliate process incredibly streamlined. Additionally, their support is exceptional, and Olivier specifically has been a huge help. Would definitely recommend this app!

Store Using app Total reviews Average rating
Tropic Colour Almost 2 years 2 5.0
5 / 5 Share
Oct. 16, 2024

I worked with Olivier Martineau on two major projects using the Refersion platform. His technical support is responsive, clear, and efficient! He spends the time needed to get the job done. We were able to create ONE global link for our affiliates making our program more streamlined and simple. Our company, Keto-Mojo has been a client for 5 plus years and the support team is always willing to listen to our ideas to improve our user experience. Thank you all so much, I truly appreciate my experience working with the whole team!

Store Using app Total reviews Average rating
Keto-Mojo Almost 7 years 5 5.0
5 / 5 Share
April 4, 2023

Narciso was great. Very helpful and respectful loved his customer service. Will highly recommend the app.

Store Using app Total reviews Average rating
ROOFTOP CELERY 8 days 1 5.0
5 / 5 Share
March 31, 2023

Great experience with Refersion over the few years we have used it. Customer service is always quick to respond as well. Shout out to John for being super helpful and responsive!

Store Using app Total reviews Average rating
Upgraded Formulas® Almost 3 years 2 5.0
5 / 5 Share
March 29, 2023

I am really happy thus far, the support team has been great! Narciso has been so helpful and very proactive.

Store Using app Total reviews Average rating
Nummies 2 months 3 5.0
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