All reviews

Rating Breakdown

  • 5
    87% (426 ratings)
  • 4
    7% (35 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (488)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2024

I worked with Olivier Martineau on two major projects using the Refersion platform. His technical support is responsive, clear, and efficient! He spends the time needed to get the job done. We were able to create ONE global link for our affiliates making our program more streamlined and simple. Our company, Keto-Mojo has been a client for 5 plus years and the support team is always willing to listen to our ideas to improve our user experience. Thank you all so much, I truly appreciate my experience working with the whole team!

Using app

Almost 7 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 4, 2023

Narciso was great. Very helpful and respectful loved his customer service. Will highly recommend the app.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 31, 2023

Great experience with Refersion over the few years we have used it. Customer service is always quick to respond as well. Shout out to John for being super helpful and responsive!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2023

I am really happy thus far, the support team has been great! Narciso has been so helpful and very proactive.

Store

Nummies

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2023

John was super helpful with helping me make changes to auto approved conversions. He was patient and made sure all of my needs were met!

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

March 24, 2023

We recently made the migration to Refersion and their support has been fantastic along the way. There were several features we were missing or unable to find. Andre from Refersion has been providing us with outstanding support throughout our onboarding process. Thank you, Andre!

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

March 24, 2023

John was super helpful with some questions I had today regarding payments and responded very quickly!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

We've been using Refersion for several years, and we're quite happy with the app. In fact, we switched to CJ about a year ago and never canceled Refersion. I'm glad, because we ended up not loving CJ and now we're going full steam ahead with Refersion. We just upgraded our account to unlock the Amazon Attribution, My Vertical, Gap Analysis, and expanded commission structure features. Andre has been great with onboarding. He's quite responsive and helpful.

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 27, 2023

John helped resolve my affiliate issue promptly and was communicative throughout the entire process. I appreciate the great service!

Using app

Over 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 1, 2023

Janice from Refersion is incredible! So helpful and fast in her responses. Also so clear. Thank you Janice!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2023

Great merchant support. So far I am satisfied with using Refersion as our affiliate marketing platform. Thank you, John, who is always very helpful whenever I have questions and when issues arise.

Store

Move

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Narciso is ever so helpful and a quick replier with all of our enquiries. Refersion is a great tool to manage our affiliates.

Using app

6 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Janice was too helpful and responsive! She helped me set up my account and answered all of the questions I had! Thank you!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

John was very helpful and quick to respond to my inquiries, and I appreciated him following up to ensure I had resolved my issues and provide me with any additional assistance if needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

I am brand spankin' new to Refersion, and John helped me through a critical step so our affiliates could start earning their well-earned compensation. He was fast, and provided details and screen shots so I could complete the job. Thank you john!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great experience so far, and John has been great to work with. Excited to keep testing Refersion and growing a large ambassador program

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Andrew (and Narciso) were very helpful figuring out an issue with our Recharge integration. It took a bit of back and forth, but they were responsive and informative, and we're pleased that everything is working now!

Using app

11 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 23, 2023

I am new to the service, and can't speak to it's function yet, however I just needed to acknowledge how great the customer service has been.

Store

Sanshee

Using app

3 months

Total reviews

11

Average rating

3.8

5 / 5 Share

Jan. 13, 2023

John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

Using app

About 2 years

Total reviews

4

Average rating

5.0