All reviews

Rating Breakdown

  • 5
    87% (427 ratings)
  • 4
    7% (35 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (21 ratings)

Reviews with Text

  • 99% (489)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Andre T was awesome with helping us get set up! The onboarding process has been great and the team at Refersion has walked us through every step. Thankful for the help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I had a great experience getting onboarded by Eugene. He quickly got everything installed and placed a test order. We have several affiliates that have expressed interest so far. I'm hoping it works out, but time will tell.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

John did a great job helping us test our move from Woo to Shopify. Thank you! We appreciate the quick help.

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 28, 2022

I just started and John was very helpful and quick to help me set up the account and make sure it runs properly. Great customer service

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

Eugene did an awesome job at helping me out! My question was resolved within a day and now we are ready to move forward!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

John was really helpful. They hopped on and helped quickly and even tested the funnel to make sure it works before we put it live.

Store

Paddie

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Great app, user friendly and the customer service is phenomenal. I had a customer service guy named John help me, was super friendly, knowledgeable and was willing to go the extra step to help me with any questions I had.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 28, 2022

Andrew Yoon is one the best on-boarding specialist! The software is great but the team is even better!

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

good service...very attentive. Got what neededto be done. Would deff recommend this ap. Now lets see if I get sales :)

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

John is so nice!! He answered my questions very carefully and responded promptly, many thanks for his service!!

Store

ARTDOT

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

I want to thank Jenna for clarifying all my questions regarding the conversions, affiliate link tracking, and use of discount codes/coupons. 5 stars rating :) Thanks Adrian Buga

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 13, 2022

So far so good. Andrew was incredibly helpful and answered all my questions well. The entire team has been very supportive. Excited to expand with them.

Using app

4 months

Total reviews

7

Average rating

4.7

5 / 5 Share

Sept. 9, 2022

Refersion has amazing tracking power and their customer support is amazing! I especially appreciate the guidance I receive from our account manager, Jordy.

Store

EVOLVh

Using app

Over 4 years

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 8, 2022

Aahlee was a huge help in getting our program setup, we've had excessive headaches in the past with other referral/affiliate programs that turned us off entirely. Refersion is definitely the most responsive, easiest to use, and most helpful to setup. Looking forward to growing together.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I forget how helpful the chat function is - anytime I can't easily find something, I pose the question and receive a helpful reference immediately, followed by a live chat with someone who assures I have a solution.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

We use this app to manage our affiliate program. It works really well with our needs. PLUS, the chat support is really great. Diana and her team, really help us resolve issues and get things going!

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 6, 2022

Andrew is truly the best. He always saves the day! He is so clear, kind, and communicative. I marked an email as urgent and he responded legit within the hour. Absolutely unparalleled customer support.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 19, 2025

Eugene is always SO helpful. He gets back to me almost immediately and always has in depth answers.

Using app

About 4 years

Total reviews

3

Average rating

4.3

5 / 5 Share

July 26, 2022

Andrew is SO helpful! He is quick and efficient with resolving any issues I may have. Our team appreciates all of his help and guidance!

Store

Truly

Using app

Over 1 year

Total reviews

9

Average rating

4.6