All reviews

Rating Breakdown

  • 5
    87% (421 ratings)
  • 4
    7% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (479)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 1, 2023

Great merchant support. So far I am satisfied with using Refersion as our affiliate marketing platform. Thank you, John, who is always very helpful whenever I have questions and when issues arise.

Store

Move

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Narciso is ever so helpful and a quick replier with all of our enquiries. Refersion is a great tool to manage our affiliates.

Using app

6 months

Total reviews

19

Average rating

5.0

5 / 5 Share

Feb. 20, 2023

Janice was too helpful and responsive! She helped me set up my account and answered all of the questions I had! Thank you!!

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

John was very helpful and quick to respond to my inquiries, and I appreciated him following up to ensure I had resolved my issues and provide me with any additional assistance if needed.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2023

I am brand spankin' new to Refersion, and John helped me through a critical step so our affiliates could start earning their well-earned compensation. He was fast, and provided details and screen shots so I could complete the job. Thank you john!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 25, 2023

Great experience so far, and John has been great to work with. Excited to keep testing Refersion and growing a large ambassador program

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 23, 2023

Andrew (and Narciso) were very helpful figuring out an issue with our Recharge integration. It took a bit of back and forth, but they were responsive and informative, and we're pleased that everything is working now!

Using app

11 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Jan. 23, 2023

I am new to the service, and can't speak to it's function yet, however I just needed to acknowledge how great the customer service has been.

Store

Sanshee

Using app

3 months

Total reviews

11

Average rating

3.8

5 / 5 Share

Jan. 13, 2023

John is very keen to respond, helpful, and always shares help center articles that are great to have in your back pocket.

Using app

About 2 years

Total reviews

7

Average rating

4.9

5 / 5 Share

Jan. 13, 2023

I recently faced login issues and contacted Refersion for help. John responded promptly and in a friendly and informative matter. He helped to resolve my issue and we're now fully logged in and set up to start making the most of Refersion. Thanks John!

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

Andre T was awesome with helping us get set up! The onboarding process has been great and the team at Refersion has walked us through every step. Thankful for the help!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2022

I had a great experience getting onboarded by Eugene. He quickly got everything installed and placed a test order. We have several affiliates that have expressed interest so far. I'm hoping it works out, but time will tell.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 22, 2022

John did a great job helping us test our move from Woo to Shopify. Thank you! We appreciate the quick help.

Using app

14 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

John was really helpful. They hopped on and helped quickly and even tested the funnel to make sure it works before we put it live.

Store

Paddie

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

Great app, user friendly and the customer service is phenomenal. I had a customer service guy named John help me, was super friendly, knowledgeable and was willing to go the extra step to help me with any questions I had.

Using app

Over 4 years

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 28, 2022

Andrew Yoon is one the best on-boarding specialist! The software is great but the team is even better!

Using app

About 1 month

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

good service...very attentive. Got what neededto be done. Would deff recommend this ap. Now lets see if I get sales :)

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 26, 2022

John is so nice!! He answered my questions very carefully and responded promptly, many thanks for his service!!

Store

ARTDOT

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

I want to thank Jenna for clarifying all my questions regarding the conversions, affiliate link tracking, and use of discount codes/coupons. 5 stars rating :) Thanks Adrian Buga

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Sept. 13, 2022

So far so good. Andrew was incredibly helpful and answered all my questions well. The entire team has been very supportive. Excited to expand with them.

Using app

4 months

Total reviews

7

Average rating

4.7