All reviews

Rating Breakdown

  • 5
    87% (421 ratings)
  • 4
    7% (33 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (5 ratings)
  • 1
    4% (20 ratings)

Reviews with Text

  • 99% (479)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 10, 2022

Andrew Y. was so quick to get our integration set up! We were set up within an hour of starting our free trial, great customer support!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2022

Refersion's app continues to help Shrimp and Grits Kids by providing a robust affiliate tracking system. Our previous tracking system was hard to keep free of bugs (keeping up with constant operating system updates etc...) which was stressful and VERY expensive. Refersion' s pricing is very competitive PLUS having a designated team there to keep our affiliate sales tracked accurately and affiliates happy by paying out and tracking commissions is worth every penny!

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 19, 2022

Sean is spectacular, he answers all our questions quickly and concisely and explains very well when he gives his seminars, we are very happy with him!

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 15, 2022

Refersion has been a great app and partner to work with in the affiliate marketing space. If you are looking to ramp into affiliate programs this is a great way to do it, they are friendly, helpful and have a good network to work with. My biggest ask is that they continue to improve their attribution so I can more easily track conversions, its not bad, just a bit more manual than I would like.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2022

Refersion has been a game changer for our affiliate/influencer program! Being able to successfully track the amount of sales + clicks per campaign has helped us decide where to keep our focus, therefore making us more efficient in our program as a whole. In addition to this, the representatives at Refersion are always quick to help us whenever we have a question or need help using the tool.

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

March 17, 2022

Refersion has been a game-changer to our affiliate program – everything from the ease of use to reporting AND their very responsive customer service. Highly recommend!

Store

Pique

Using app

Almost 3 years

Total reviews

3

Average rating

4.0

5 / 5 Share

March 16, 2022

We have partnered with Refersion to assist us in running a successful affiliate program for a couple of years now. We have found their platform easy to navigate for both the brand and the affiliate. Their customer support team is attentive and available when there has been a need for assistance. We like that we have the ability to customize our program to run in a manner that best fits our brand's needs.

Store

RevAir

Using app

Over 1 year

Total reviews

14

Average rating

4.4

5 / 5 Share

March 16, 2022

Refersion is great. Super easy for the merchant and super easy for affiliates to join our program and grab their link. I recommend refersion to everyone.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2022

The two best parts of this app are 1.) amazing customer support (Sean was super quick to answer my questions and get me what I needed) and 2.) the fact that you can create a discount code for podcasters who would rather have something easy to use to track sales and commissions than having to only use a link.

Using app

Over 4 years

Total reviews

12

Average rating

5.0

5 / 5 Share

March 15, 2024

Janice was prompt in responding and her answers helped us solve our problem.

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

I haven't used the software much at this point, but I can say that my experience with the support team has been great. They reached out to me to help me set up a test order on our store. We were in the middle of a major theme update and they were willing to come back a week later to run the test when we were ready for them. Their team is friendly and great with getting back to you in a timely manner.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 7, 2022

Working with Refersion has been great. Everyone has always addressed our questions with clearly written detailed explanations, including the root cause, and quickly. We don’t find many vendors that do what they say they will, and go above and beyond to find solutions. Whenever we work with other vendors we always complain and say "Why can't they be like Refersion". Sean has being particularly helpful and is so prompt in responses.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Good widget and easy to use. Customer service Andrew really effective and push all process rapidly. Now our program has been successfully published. Good job.

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

We've had problems with tracking since we changed our domain but Refersion support is very responsive and was able to resolve the issue.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!

Using app

About 4 years

Total reviews

5

Average rating

4.8

5 / 5 Share

July 20, 2022

Eugene was very helpful in helping me with my questions, and is most certainly deserving of a coffee!

Store

Embody

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Refersion is such a great tool! It makes keeping track of affiliate commissions and paying them out so easy. If working with affiliates is something you think your website would do well in, I highly recommend Refersion. They also have reps that are there to help you with any questions and help you utilize the platform and push your affiliate program further.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great software and features, awesome technical support from Andre, can't recommend enough Refersion !

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Andre helped figure out an issue with the post purchase widget that stemmed from one of our third party checkout apps. Thanks!

Using app

3 months

Total reviews

1

Average rating

5.0