All reviews

Rating Breakdown

  • 5
    87% (893 ratings)
  • 4
    7% (70 ratings)
  • 3
    2% (16 ratings)
  • 2
    1% (13 ratings)
  • 1
    3% (32 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 16, 2022

Good widget and easy to use. Customer service Andrew really effective and push all process rapidly. Now our program has been successfully published. Good job.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

We've had problems with tracking since we changed our domain but Refersion support is very responsive and was able to resolve the issue.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2022

I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 20, 2022

Eugene was very helpful in helping me with my questions, and is most certainly deserving of a coffee!

Store

Embody

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

I love this platform! It works extremely well for what it's supposed to do. Customer service (Andrew, our rep) is always very helpful and timely with his responses! - Nicolas Fisher

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

Refersion is such a great tool! It makes keeping track of affiliate commissions and paying them out so easy. If working with affiliates is something you think your website would do well in, I highly recommend Refersion. They also have reps that are there to help you with any questions and help you utilize the platform and push your affiliate program further.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

Great software and features, awesome technical support from Andre, can't recommend enough Refersion !

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 12, 2022

Andre helped figure out an issue with the post purchase widget that stemmed from one of our third party checkout apps. Thanks!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Refersion has been a huge addition to our business. Easy to set up & use & get affiliates to help grow our business. It is a powerhouse. If we could give it a 6 out of 5, we would, because 5 out of 5 doesn't tell the full story of how important Refersion is to us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

Looking great...and Jenna did a great job of getting us integrated with the app...so here's happy affiliating

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Andrew fixed my domain so that I could test in a very reasonable amount of time. I am very happy with the support.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Excellent product which abstracts away the trouble of referrals and payment. Integrations such as this can be tricky, but Refersion has a easy-to-reach customer support system with knowledgeable reps (such as Andre, who helped me resolve an issue I had). Support responds pretty quickly (<1hr) to queries, which is very nice.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2021

Refersion is an *exceptional* tool for tracking affiliate conversions. It's so good, we've started using it to track our own internal campaigns by creating a new affiliate for each campaign. However, I was having trouble with getting "add to cart" Shopify links to track correctly. Andre from Refersion went above and beyond -- he included several screenshots to help walk me through each step -- and helped resolve the issue for me. Well done Andre!!

Using app

About 1 year

Total reviews

9

Average rating

4.9

5 / 5 Share

July 29, 2021

Eric and Andre from support helped us to solve an issue we had with the installation. Thanks to that, everything works fine now.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 28, 2021

Really easy to get on-boarded. Very easy to use and Andre was especially helpful during the process.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 20, 2021

okay, now this was probably the fastest affiliate app setup I've ever seen. Thank you for making this app so easy! Highly recommended!

Store

LEVUR

Using app

6 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2021

Andre and his colleague Sean have been extremely helpful in responding to our queries and helping us with the installation. Thank you so much.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 1, 2021

relatively easy to set up had a few legacy issues to sort out but Andre sorted it out for us and fixed the issues

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2021

I love this app! Easy to understand and makes setting up my website super simple. Andrew who helped me with testing my website was great! He was really fast at getting back to me and made sure everything was running smoothly. Really appreciate his time and making this entire experience great and stress free for me! Thank you!

Store

Celchie

Using app

2 months

Total reviews

1

Average rating

5.0