Refersion Affiliate Marketing
All reviews
I manage the affiliate program of Earth Breeze. My point of contact is Sean W. for troubleshooting orders for tracking purposes. Recently, I found out that for months no sales are coming in so I emailed Refersion. Sean was very timely to response and making sure my questions are answered in details. Eve n questions that I am about to throw to him, he has already answered in advance like what is gonna happen for orders that were not tracked etc. There was one time that he did not replied because he was on work leave but another colleague of him, helped along the way. I really can see that Refersion overall, values time above anything else. Our affiliate program is now back running. Thanks to Sean and hope to not talk to you again coz that wold be another troubleshooting/software problem to fix haha.
Sean helped me reset my account and 2FA after I got a new phone. He was quick to respond and very helpful. thanks!!
Eugene was very helpful in helping me with my questions, and is most certainly deserving of a coffee!
Refersion is such a great tool! It makes keeping track of affiliate commissions and paying them out so easy. If working with affiliates is something you think your website would do well in, I highly recommend Refersion. They also have reps that are there to help you with any questions and help you utilize the platform and push your affiliate program further.
Great software and features, awesome technical support from Andre, can't recommend enough Refersion !
Andre helped figure out an issue with the post purchase widget that stemmed from one of our third party checkout apps. Thanks!
Looking great...and Jenna did a great job of getting us integrated with the app...so here's happy affiliating
Excellent product which abstracts away the trouble of referrals and payment. Integrations such as this can be tricky, but Refersion has a easy-to-reach customer support system with knowledgeable reps (such as Andre, who helped me resolve an issue I had). Support responds pretty quickly (<1hr) to queries, which is very nice.
Refersion is an *exceptional* tool for tracking affiliate conversions. It's so good, we've started using it to track our own internal campaigns by creating a new affiliate for each campaign. However, I was having trouble with getting "add to cart" Shopify links to track correctly. Andre from Refersion went above and beyond -- he included several screenshots to help walk me through each step -- and helped resolve the issue for me. Well done Andre!!
Really easy to get on-boarded. Very easy to use and Andre was especially helpful during the process.
I am new to affiliate marketing, very happy with the results so far. The Refersion Market place is great to get new affiliate into the program. Refersion team has been very helpful.
My experience so far has been great! Thanks for helping me setup the test sale Lisy! Excited to get started with Refersion!
Onboarding was a snap. Thanks to Lisy for helping to get everything up and running. Already seeing results. Thanks!
We just joined Refersion and we are super impressed so far - especially with the customer service. We initially tried to use shareasale but couldn't get anyone to help us install the pixels correctly for accurate conversion tracking (we have a unique checkout process so it needed a little expertise). Olivier from Refersion jumped into our store and worked on it for 3 days to get us up and running! Its working like a charm.
I have just gotten started with my setup. The platform seems to be incredibly helpful with a point of contact and educational assets to offer brands. Andrew was a huge help in getting my shopify store integrated. I look forward to using the affiliate program with my influencers.
This is a great app and Andre on customer support is an asset to their team. He answered my question, then noticed something else I needed help with before I even noticed it. That is the definition of going above and beyond the Shopify app call of duty!
I use Refersion to manage my affiliates. I like that there is a seamless integration with Shopify. So far the experience has been a good one. Refersion has a great, responsive customer support team.
Andrew was super helpful in getting us set up! Quick and easy :) Also very responsive on their live chat.
Just got set up on Refersion. I appreciate how helpful and quick to respond the customer service team was via email. We emailed with Andre and he answered the questions I had after an initial live onboarding onto the platform.
Super helpful customer service! I needed assistance customizing the code as I use a buy button embedded on a custom site and the team has been incredibly helpful with getting everything situated.
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