Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,712
chart
#57
All reviews
Rating Breakdown
Nov. 17, 2019
very good app. I would highly recommend anyone with a website to get this app to learn about there customers. I paticulay enjoyed watching customers buying habbits and which products sold together.
Nov. 16, 2019
This is a great way to study your page. I do not like how there is a limit to how much traffic is recorded.. regardless, still a useful tool
Nov. 15, 2019
really awesome application I can figure out what I need to change and maintain for my shop to become profitable
Nov. 14, 2019
Had some errors first start but it played my replay and...wow....AMAZING. This thing is crazy useful!!! I would highly recommend!!!
Nov. 13, 2019
Very good app. Simple user interface and easy to use. The only downside is I have an email marketing app which has a live view for website visitors, not as detailed though. If I check a customer's activity on Better Replay, it will show on the email marketing app as the same customer visits my website again. Will recommend though. My website is www.hummingbirdlifestyle.com.
Nov. 13, 2019
A customer's POV is very useful, definitely would recommend this app, useful for adjusting your website and better understanding your customer base/their interaction with you.
Nov. 13, 2019
Good to spy clients. Very interesting But i don't think the locations are all true. And the free mode doesn't give enough informations
Nov. 12, 2019
je commence à peine à l utiliser ça a l air pas mal à voir par la suite si ça reste aussi évident...! (impossible de valider la 3eme étape)
Nov. 12, 2019
It helps to see your custumer expirience, sometimes the video cuts before, its sometimes slow. Its a good app
Nov. 12, 2019
It is helpfull to see the session in time, to know how customer is surfing in my shop.. hope that s help me to make more sales
Nov. 12, 2019
I really liked the app. It records customers session on your store which is very helpful in deciding what product appeals to the customer. It sometimes does not record some frame. Overall it is great.
Nov. 11, 2019
The app works great. I've read some bad coments but I still try it and was surprised. There are some design issues using Mobile phone....but I give it 4 stars, the app works, test video was recorded and I could play it without problems, so let's see if this works when I have traffic
Nov. 11, 2019
Really clever to allow me to see how users navigate my online store and consider what changes might need to be made ahead of BFCM.
Nov. 11, 2019
Don´t like that when they upadte, its closed, but it is easy and cool, could be better if could storage by day or by month
April 25, 2020
Works very well! Really useful! Great info to have! Can help figure out sales funnels or what is getting peoples attention.
Nov. 8, 2019
We would like to have data from the videos. It is a great idea but it could be improved. Check other heatmap ones
Nov. 7, 2019
It's so interesting (and a little creepy) to watch how someone looks at your page. Now, if I only knew what to do with that information!
Nov. 6, 2019
Helped me understand the user flow and point where the consumers were dropping off. Could look to create an overall analytics dashboard for summary view
Nov. 5, 2019
The application is great. and it's totally free compared to Hotjar. It is very, very complete. However, to be in legislative force, the site numbers must be blurred.