Peek! ‑ Better Replay & Survey
All reviews
Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!
Very insightful to see where people hover, click and how they use the website, you can make changes based on this information and see where people get stuck on the order process, etc.
I like its user page access path screen recording function very much. Compared with hotjar, it is more convenient and faster to use.
This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.
Enjoyed the free trial and didn't know it would charge me right after it ended. However, a nice rep named Sally helped me to process a refund and switch over to the free plan once we're ready to afford it. Will definitely use this app as we scale!
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! - Sally
this app is just simply the bomb. it is a must have when it comes to store applications. highly recommend
does exactly as expected. Been using it for months and has given me great insight as to what my customers are looking for their next visit. Thanks
Very useful tool. I wanted to see how customers interacted within their session. It as easy to install and started to work immedietly. If I was doing a bigger analysis I would keep the paid plan.
I think this app is a really helpful addition to my current suite of apps that I use to run my Shopify store. The customer service team is A1 and really responsive to emails no matter the time of day!
so far so good, just installed it and I was able to see the recording I made on purpose for the app, it works great
I just started using Replay Live but so far it has been nice! I am used to using FullStory so it will be interesting to see how Replay Live compares.
This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!
It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.
I really love this app, it really helps a lot to improve the UI and UX, i use that with Google Analytics.
Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.
The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly
This is the perfect tool to analyze customer behaviour on the webshop. I can see actual customers coming in on certain paiges and clicking through the website. Easy to use interface. I like that the have a free subscription for small starting webshops as well. Recommended
This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites!
Replay Live is great at showing me exact customer shopping journeys and are always rapidly updating with brand new sessions. I try to watch and learn from every single session they provide me!
Thank you for sharing your experience with Replay! I'm sure other store owners will find this very helpful :) - Judith C.
Great App for Live Session recording, seeing customer activity helps get an understanding of how your site is viewed by customers, which in turn helps you to tweak your site to be more customer-friendly. It will be awesome when the planned heatmaps are ready. Support was quick and professional.
Thank you so much! I appreciate your kind words and sharing how Replay has helped your business :) - Judith C.
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