All reviews

Rating Breakdown

  • 5
    86% (496 ratings)
  • 4
    9% (51 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (6 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 95% (550)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 16, 2020

Great Tool, really helps me. You can see what a customer does on your site. first 10000 action a month are free. i amreally happy with the app

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

I used this app to see if customers could navigate through our website clearly and what kind of things they were looking for based on their searches. It provided me with everything I was looking for, awesome!

Using app

21 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2020

Great App, easy to integrate with the website, helps you understand user behavior. High recommended!!

Using app

19 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Amazing app. why because of you can see visitors what they are looking for, for which product they are concentrating for, very helpful you can adjust your products etc. highly recommend it. Yes, 5 star I didn't came cross any better yet, do you?

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

This app is amazing. It's given me huge insight into how customers are using our store and I've made some changes to improve the customer journey. Thank you so much!

Using app

6 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Oct. 2, 2020

Exactly what I needed to gain insight into what viewers are looking at when they come to our website. Easy to install, easy to view recordings and customer service emails are sent out right away to make sure they can answer any questions. Everyone should install this app!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 7, 2020

I used this app to gain further insight into the actions of our visitors and it does just that. It's a really cool app. I like it better than a heat map. It's easier to read, I'd like it to give me an analysis of its own how to reduce the bounce rate even further than I already have. Thank you for such a great app. I really recommend the app to any eCommerce store. Andrea - The Palm Beach Baby

Using app

About 18 hours

Total reviews

23

Average rating

4.8

5 / 5 Share

Sept. 5, 2020

Amazing app. Works perfectly ! not expensive. Way better than east coast app. Thanks again for helping me.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Great free app! Easy to use and get started with seeing how customers interact with your website. Looking forward to additional features in the future, like: more robust search functionality (like searching for specific URLs) and organizing of videos (tagging, categorization). Keep up the excellent work!

Using app

10 days

Total reviews

11

Average rating

4.8

5 / 5 Share

Sept. 2, 2020

Really works as intended it! Nice interface and useful data fetch. Heatmap captures exactly screens used. Keep up with good work!

Using app

3 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Amazing. Really love this app. help a lot to understand customers behaviors. A+++ for the best live customer view app.

Using app

2 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2020

Very impressed with this app. If I could suggest something, it would be to add the ability of filtering the recordings saved by one of the tags ("added_to_cart", "ordered") to bring up only those instead of searching for them through several pages of listing.

Using app

2 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 22, 2020

The app does exactly what it says 100% recommend. It's cool that the app is free to use I was actually impressed with how accurate it was.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2020

Thanks really helpful!!! by using this app i know what i am lacking out, and design a website that is easier for customer to use

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2020

I used the app to analyze what visitors do and which apps are used and what is not really necessary, improved shop speed and re arrange links

Using app

About 3 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Excellent , this app help you to study your customer behavior on your website i think will help me a

Using app

7 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

I love this app! Use it to see what customers are looking at on my site, what's in the cart-since I don't have that feature on the shopify basic plan. Also, I was able to see a customer send me a message-that I never received! Found it in my JUNK MAIL folder! THAT turned into a BIG SALE! Kudos to Better Replay/Replay Live for offering such an amazing app for FREE for the little guys! :)

Using app

11 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 7, 2020

Allows me to see where on my site my customers are looking and where I can improve by looking at where specifically they bounce out.

Store

Mydeye

Using app

7 days

Total reviews

3

Average rating

4.7

5 / 5 Share

July 31, 2020

Excelente app, sobre todo que es gratis, muchas gracias en verdad buscaba algo así desde hace ya bastante tiempo, gracias totales

Using app

Over 1 year

Total reviews

1

Average rating

5.0