All reviews

Rating Breakdown

  • 5
    84% (2,280 ratings)
  • 4
    11% (309 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
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5 / 5 Share

June 14, 2023

I honestly don't even know where to begin when it comes to expressing my appreciation for the Peek! ‑ Better Replay & Survey app! My experience with this incredibly powerful tool has been nothing short of life-changing, and I cannot emphasize enough how much it has helped me to revolutionize my Shopify store. Before I discovered Peek!, I was struggling to understand my customers and their behavior on my site. I knew that I needed to improve user experience and increase conversions, but I couldn't quite pinpoint where my weaknesses were. Then, one fateful day, I came across Peek!, and the game completely changed. From the second I installed this app, I was amazed by how seamlessly it integrated with my store and how incredibly easy it was to use. The user interface is simply fantastic, providing me with all the information I needed at my fingertips. But, what truly sets Peek! apart from the competition is the quality and depth of data it provides – it goes above and beyond anything I had ever experienced with other replay and survey tools. One of the first things I noticed after using Peek! was the real-time replays it offers. I was amazed to see exactly how my customers were interacting with my store – every click, every scroll, every hesitation. It was like I had a front-row seat to their entire shopping experience, and this invaluable insight helped me to understand where and why they may be encountering obstacles or confusion. With this information in hand, I was able to make targeted improvements to my site design, layout, and content, resulting in an immediate uplift in both user experience and conversion rates. Another game-changing feature of Peek! is the powerful survey tool. The ability to create custom surveys and tailor the questions to suit my specific needs has been a revelation. I had used other survey tools in the past, but none of them offered this level of customization and flexibility. By gathering direct feedback from my customers, I gained a clearer understanding of their needs, preferences, and desires. This enabled me to better tailor my products, services, and marketing efforts, ultimately leading to a more satisfied customer base and increased sales. The cherry on top of this app is the fantastic customer support. Whenever I had questions or needed assistance, I was met with a knowledgeable and friendly support team who went above and beyond to ensure my queries were resolved promptly and efficiently. It's clear that the team at Peek! genuinely cares about their users and is committed to ensuring their success. In conclusion, Peek! ‑ Better Replay & Survey has had a profound impact on my Shopify store and its overall performance. I can confidently say that it has been instrumental in my business's growth and profitability. If you're looking to take your Shopify store to the next level, you simply cannot afford to miss out on this extraordinary app. Trust me – you won't regret it! I wholeheartedly give Peek! a well-deserved 5-star rating, and I can't wait to see how it continues to evolve and help me grow my business even further.

Using app

27 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2023

Everything works perfectly I can see the replay of my clients. don't forget to update your plan before the 7 day trial, if you want to use the app Freely.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2023

So far so good, the free upgrade to an extra 100 visits is a great incentive to learn how the platform can help my business and to see if investing in the paid plan is best in the long run

Using app

About 15 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

Wow, I honestly never knew this existed and I am happy I found it. I get to view my store through my customers' eyes, It gives me an idea on what I need to fix to better the experience.

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

June 7, 2023

Great customer service from the team each time I have a question. Interested to view the results in the coming weeks

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2023

I would definitely recommend using this app. It saves time from trying to figure out why you're getting traffic and no sales.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2023

Incredible app, I am loving the fact I am able to see how customers interact and behave on my store in order to optimize for a better user experience. Donald was very helpful when I chatted with him

Store

Velosxy

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 23, 2023

Donal Was excellent in helping answer my questions and providing me with some additional sections...

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2023

Mo was the person that helped verify my site and get 100 extra sessions free, he was friendly and very helpful, thank you for the friendly customer service.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 21, 2023

The app is simple to use and lets you watch a customer's behavior on the website. Pretty good because if there is an issue, you can easily troubleshoot it using this app.

Store

Blitech

Using app

13 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

May 17, 2023

Love the app! Great for analyzing the flow of your store. Also Customer support is great as always.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

Easy to record and gauge audience retention after viewing their actions on the store, helped me increase my conversion rate

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Very good I like it alot and its doing exactly what its supposed to do. Good to use for analyzing how customers browse.

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2023

App works well, great customer support. You can see replays of the sessions of your customers in the app

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2023

I believe this one is the best one out there for your money, especially for new and upcoming businesses, it has a free plan and scales with your "amount of unique visitors" and that is awesome. Pros: - Cheap - Easy to use - Free trial Cons: - Ill edit when i got something

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 1, 2023

I tried this app out on another site and like how it works. So far, it works just as well here. Thanks Peek! for building a great app.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

nice app. for free users too really loved the customer support. they are best. hope this helps to business

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

April 29, 2023

nice app guys. aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaa

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 20, 2023

Trying out this new app. So far it's worked well. Thanks Peek Replay & Survey for creating this unique product!

Using app

41 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2023

The recorded sessions are really cool and useful to review how your customers are going through the shopping experience on your site.

Using app

7 days

Total reviews

1

Average rating

5.0