All reviews

Rating Breakdown

  • 5
    85% (490 ratings)
  • 4
    9% (53 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (10 ratings)

Reviews with Text

  • 94% (541)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2020

This has to be the coolest thing since sliced bread lol. Will not be something that I keep - but it sure helps to get an overview of what customers are attracted to / or not - while you are in the process of designing and adding products :) Thanks for the opportunity to try it out!! https://www.steelewizardcreation.com

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2020

The best app in the whole market place and free? Who would believe that. Actually my first time in my life writing a review.

Using app

8 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2020

Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.Good apps in the shopify store.

Store

HARENC

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2020

We are blown away by the capabilities of BetterReplay. Use the app's video session, we were able to capture our first online sale!

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 4, 2020

Good app!!!!!!!!!!!!!!!!!!!!!!!!! I recommend for your online store, thanks for such awesome application

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

It's good having a working replay app. Had to remove lucky orange due to malfunctions, so happy with this.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2020

I use this app to measure the type of engagement our store receives. I like how it shows a video of most of the interactions. I was able to see how my website responds on multiple platforms and how people interact with the features of our store. With that said, note that some of the app like pop-ups apps actually do not convert and people who come to your store for a particular product usually come and go or come back later and pay for what they saw earlier. It would be nice if the app will allow you to capture IP of the user so you can structure a retargeting campaign later. All is fine and well with using this app thus far. We've had it for over 2 weeks now.

Using app

8 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Feb. 25, 2020

amazing app to see what customers are doing on your web store. would recommend -wish it had more features such as smart recommendations of what to do based on customer recordings to improve the store

Store

AKINGS

Using app

3 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Feb. 15, 2020

Cool app! you can see how your customer interact in your website and also see if there are problems while browsing.

Using app

About 13 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 9, 2020

Amazing! I can't believe this actually exist! Being able to see how my customers navigate my online boutique has realy helped me to better market my store .

Using app

8 minutes

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 7, 2020

Love it for the generous free plan! It works like a charm, highly recommended for beginners, very easy to use

Using app

About 11 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2020

Absolutely love this app. Nothing is more useful than being able to optimize a website from seeing someone's exact movements and decisions on your website.

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Jan. 21, 2020

it's good app to understand your website and to understand your customers behavior thus you will increase your sales

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

I think this app is going to be extremely helpful. Just downloaded it and already I'm seeing room for improvement on our navigation based on what people are searching for. Love that it's free!

Using app

23 minutes

Total reviews

10

Average rating

5.0

5 / 5 Share

Jan. 19, 2020

It's a great app to view customer session to know how customer using the site, and it's totally FREE !! Need to have for your store

Using app

8 minutes

Total reviews

15

Average rating

4.7

5 / 5 Share

Jan. 19, 2020

Its probably the most under rated app. A definite must have if you've just launched an online store or in need of info regarding your current site.

Using app

About 15 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2020

Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help. Otherwise not bad. *** UPDATE Jason reached out to me with some good help, and things are fine now. For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at. Pay attention to what they are doing - we learned a lot.

Using app

10 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! according to our records you've had just over 5000 sessions. We've reached out to you for more info!

5 / 5 Share

Jan. 15, 2020

This app has been helping to to see what is interesting for my customers who don’t always add to cart.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2020

A very useful/easy to use app. Would be good to see higher limits in the future. Removes some of the unknowns

Using app

About 17 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 12, 2020

Very easy to use and great insight into how to better serve our customer. Would certainly recommend to others.

Using app

6 minutes

Total reviews

2

Average rating

5.0