All reviews

Rating Breakdown

  • 5
    84% (2,280 ratings)
  • 4
    11% (309 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2022

UPDATE 2: They refunded my money and granted 90 days of a free Trial. They made it right. Free version is behind a paywall. Does not feel secure, like I'm getting scammed to put in information. Why do I have to sign up for your paid version to access the free version, sketchy. One star for this. UPDATE: Look at what they said below. Now i did just that, still am on the free version and didnt go past their 7 day free trial for the growth package, did it a day before the countdown mentioned. Still charged my account for the paid version even though i did exactly as this rep said. I want my money back and dont use this service. SCAMMERS U

Using app

4 months

Total reviews

5

Average rating

4.8

Developer Reply

Hi there, we offer a 7 day free trial of the growth plan. If you switch to the free plan at any point within those 7 days, you will not be billed. We display an alert on top letting you know how many days are left in your trial. We'll reach out to you shortly to discuss options!

5 / 5 Share

Nov. 8, 2022

it's good, works great records all of the visitors sessions and I can go through them to make my website better

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2022

A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2022

This is amazing! It is so helpful to see what my customer base is doing once they are on my website.

Store

ASPY

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2022

Great app I don't know why i didn't download this before best app ever would definitely recommend to everyone!

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2022

Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2022

Good App In General And Offers Very Good Service And Will Help Your Business Grow And Go On To Become Successful

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2022

Very insightful to see where people hover, click and how they use the website, you can make changes based on this information and see where people get stuck on the order process, etc.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 29, 2022

great way to view what customers view for better improvements on website and advertisement will get the upgrade

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

very nice service I had some questions and requests but they handled them appreciate the good work keep it up

Store

Carglim

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

I like its user page access path screen recording function very much. Compared with hotjar, it is more convenient and faster to use.

Store

Heyviva

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.

Using app

About 1 year

Total reviews

26

Average rating

5.0

5 / 5 Share

July 23, 2022

best bestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbest

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2022

Enjoyed the free trial and didn't know it would charge me right after it ended. However, a nice rep named Sally helped me to process a refund and switch over to the free plan once we're ready to afford it. Will definitely use this app as we scale!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! - Sally

5 / 5 Share

July 16, 2022

Support is helpful to sort out questions. functionality is good, clean interfaces. would recommend it

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! - Sally

5 / 5 Share

July 10, 2022

Great app, exactly what I was looking for. Helps me to analyze the product details page and where the customer has troubles

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 6, 2022

Good support. Once they add the heatmap feature would be the best app for replays. Very happy with it overall

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 25, 2022

this app is just simply the bomb. it is a must have when it comes to store applications. highly recommend

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2022

these guys are wonderful just give them a few minutes and they'll be right there to answer any questions you have....

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

May 7, 2022

I love this app! It helps me figure out my customer's needs. Go get it! Thank me later. Try it today!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0