Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,712
chart
#57
All reviews
Rating Breakdown
Dec. 1, 2022
UPDATE 2: They refunded my money and granted 90 days of a free Trial. They made it right. Free version is behind a paywall. Does not feel secure, like I'm getting scammed to put in information. Why do I have to sign up for your paid version to access the free version, sketchy. One star for this. UPDATE: Look at what they said below. Now i did just that, still am on the free version and didnt go past their 7 day free trial for the growth package, did it a day before the countdown mentioned. Still charged my account for the paid version even though i did exactly as this rep said. I want my money back and dont use this service. SCAMMERS U
Hi there, we offer a 7 day free trial of the growth plan. If you switch to the free plan at any point within those 7 days, you will not be billed. We display an alert on top letting you know how many days are left in your trial. We'll reach out to you shortly to discuss options!
Nov. 8, 2022
it's good, works great records all of the visitors sessions and I can go through them to make my website better
Nov. 4, 2022
A very useful app that always helps me a lot to optimize my store. Since I know where my customers click and where they may have problems with the store. The customer support is also very fast and helpful.
Nov. 1, 2022
This is amazing! It is so helpful to see what my customer base is doing once they are on my website.
Oct. 22, 2022
Great app I don't know why i didn't download this before best app ever would definitely recommend to everyone!
Sept. 24, 2022
Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!
Sept. 22, 2022
Good App In General And Offers Very Good Service And Will Help Your Business Grow And Go On To Become Successful
Sept. 2, 2022
Very insightful to see where people hover, click and how they use the website, you can make changes based on this information and see where people get stuck on the order process, etc.
Aug. 29, 2022
great way to view what customers view for better improvements on website and advertisement will get the upgrade
Aug. 10, 2022
very nice service I had some questions and requests but they handled them appreciate the good work keep it up
Aug. 8, 2022
I like its user page access path screen recording function very much. Compared with hotjar, it is more convenient and faster to use.
Aug. 1, 2022
This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.
July 23, 2022
best bestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbestbest
July 21, 2022
Enjoyed the free trial and didn't know it would charge me right after it ended. However, a nice rep named Sally helped me to process a refund and switch over to the free plan once we're ready to afford it. Will definitely use this app as we scale!
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! - Sally
July 16, 2022
Support is helpful to sort out questions. functionality is good, clean interfaces. would recommend it
We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you. Have a wonderful day! - Sally
July 10, 2022
Great app, exactly what I was looking for. Helps me to analyze the product details page and where the customer has troubles
July 6, 2022
Good support. Once they add the heatmap feature would be the best app for replays. Very happy with it overall
June 25, 2022
this app is just simply the bomb. it is a must have when it comes to store applications. highly recommend
June 20, 2022
these guys are wonderful just give them a few minutes and they'll be right there to answer any questions you have....
May 7, 2022
I love this app! It helps me figure out my customer's needs. Go get it! Thank me later. Try it today!