Peek! ‑ Better Replay & Survey
Heatmap & Google Analytics Alternative - Increase Sales & SEO
Rating
4.8
feedback
2,654
chart
#115
All reviews
Rating Breakdown
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July 16, 2020
Recordings did not play.................................................................................
Can you please provide more details of the issue you experienced? Reach out at [email protected]
July 12, 2020
Overall seems good, but I've noticed it slower the Page Load Speed a freaking lot, which affects the auction on Facebook and lower your conversion. The mobile load speed decrease by 25%. It would be good to have a turn off button for only mobile. But for now - do not recommend using it for long periods of time, especially when you're advertising on FB
July 10, 2020
Nice!!! i dont know how this app works yet as i'm only writing a review to do something! So yeah sorry
July 8, 2020
love it!!! there are problems sometime due to like lag of pictures. And the videos kind of got cut alot
July 7, 2020
ASKING FOR A REVIEW WITHOUT TESTING IT YET. DISAPPOINTED. REMOVE THIS REVIEW COMMAND AND LET PEOPLE TEST IT THEN REVIEW
July 6, 2020
one of the best app i have used and it is free super app I like the app very much best best best app
July 5, 2020
didnt work, I cant watch records, so Minimum 100 characters Minimum 100 characters Minimum 100 characters
June 29, 2020
Good to use ...............................................................................................................................................................
May 31, 2020
Which customer is logged in is not an option not sure why.but overall cool add on if you want to analyze the work
Using app
Almost 2 years
Total reviews
1
Average rating
3.0
May 29, 2020
review before testttttttttttttttttttttttttttttttttttttt !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
May 19, 2020
This App is nice. I Used it on My Shopify Shops. BUT... I Deleted this App, because this App kill the Page speed.
May 19, 2020
Es una buena app, aunque la mayoría de las veces no puedes ver la sesión completa y la localización no funciona bien. Me gusta su funcionalidad pero creo que podría mejorar.
May 10, 2020
great app! the app helps with know how your visitors well. and its easy to use it happy to find out about this app. definitely recommend it work but too quick when you replay the recoding
May 2, 2020
The perfect app. very useful. Most other such applications are paid. But this is completely free. Thank you very much, I use this application to check the focus of customer attention. I want to check email messages so that my compet
April 23, 2020
So far very interesting. Looking forward to exploring this app's potential. I wonder why the videos start at random places or is that where the user lands ?
We use geolocation based on the IP address. And although it is reliable, it isn't 100% accurate all the time. Reach out via email if you have any other question :)
April 21, 2020
Pretty good for a free app. still trying to figure out it slows down my site at all. I was worried that having live video may slow down the load times.
June 4, 2021
************************** Update 05. June 2021 In an email conversation, the changes were explained to me in more detail because of privacy concerns. These are described on the website, but it remains that data is requested and accessed, which are irrelevant. The app has received a nice update and the UI is much better. At the same time, more features have been added. I have installed the app again and will look at it again. But I am still skeptical about privacy. ************************** ************************** Update 27. February 2021 I was a bit surprised when I wanted to open the app today, after a long absence, and was prompted to reinstall the app because the already installed one no longer works. In addition, the app wants to access data that are completely irrelevant to the function of the app, just to grab customer data! Why? This is a no-go for me! A deterioration towards my customers and data protection, even if the app can be used for free. For this 1 star and deleted. ************************** All in all a good app, but the rendering in the desktop browser is not correct, as it shows the mouse always in the wrong position. There is for sure more potential in this app, but for a free app, it is really good. Not sure if during the recording session the shop was slower. Maybe it was just a feeling. PRO + FREE! + Helpful to find errors, navigation problems or other issues + Very clear and understandable UI CONTRA – Rendering not correct in a desktop browser (Firefox 75 on Mac OS X 10.13.6) and iPhone 11 Pro iOS 13.4.1, the mouse is offset visible – Implemented videos on product pages are not recorded (JavaScript Error) – Form fields and search field are not readable, only stars are visible, even if it's not a password field. Would be good to see, to check if people write wrong search string for example (search string is visible in the dropdown history) – Would be nice to have a timeline in the progress bar to check how long a user stops browsing at some point (e.g. when they read info or article) – The first 30% of a record was idle time and was not skipped. The whole record was (11 min), 30% of 11min is a long time not skipped. Thanks to the developer for this great app, I will continue using and hope you will find a solution to the issues.
Hi! We truly appreciate your message. We did experience an issue with the login over the past couple of days but it was resolved as soon as we noticed. We addressed your concerns via email and we're looking forward to your reply! :)
March 7, 2020
Android Recording Not working, Still pausing every time, the desktop recording is working great. Free geat app
Feb. 27, 2020
I like the features and good for tracking customers in stores viewing and improving for better store
Feb. 20, 2020
I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?
Using app
6 months
Total reviews
3
Average rating
4.3