All reviews

Rating Breakdown

  • 5
    84% (2,234 ratings)
  • 4
    11% (300 ratings)
  • 3
    2% (64 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (44 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

July 31, 2021

I just started using this and so far, so good. I do notice some of the videos recording are much shorter in duration on what it says in the duration & date column of the report.

Store

Jedbaby

Using app

4 months

Total reviews

11

Average rating

4.5

4 / 5 Share

June 29, 2021

Great app for a new store! Very impressed with the dashboard and the tips that gets given. It has helped

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

June 24, 2021

I just saw this app on youtube while doing my research on how to improve my conversion rate. I hope to see some results soon. I gave 4 stars because I am about to start using it.

Using app

23 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 18, 2021

good to my shop concept i like it like that.........................................................

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

May 19, 2021

Nice App to analyse customer search or interest.Try to add heat map as soon as possible. install it and use it.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

May 15, 2021

This app really helps me get an understanding of my customer's journey while on my site. Looking back on the replays there are some actions that dont get played back but all-in-all i'm happy with the app.

Using app

8 months

Total reviews

4

Average rating

4.5

4 / 5 Share

May 10, 2021

This app is very helpful. I used it to understand if my website was easy to navigate. I would highly recommend.

Using app

About 20 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

May 5, 2021

The set up was fairly simple. Now waiting on customers and conversion The set up was fairly simple. Now waiting on customers and conversion

Using app

About 1 year

Total reviews

4

Average rating

4.3

4 / 5 Share

May 3, 2021

Funciona eu acho, estou esperando ter mais visitas no site para saber ao certo, mas o plano gratuito vai quebrar bem o galho

Using app

8 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 10, 2021

sometimes it doesn't look good. because it's not mobile friendly. Most of the time I have to zoom in into recording.

Using app

7 months

Total reviews

3

Average rating

3.3

4 / 5 Share

April 1, 2021

Only just started using this app but I'm sure its going to be exactly what I was looking for. Great to see what customers are doing and why they maybe abandon checkouts.

Using app

About 16 hours

Total reviews

2

Average rating

4.5

4 / 5 Share

March 9, 2021

I like this. I can now see what my customers see and can tell where problem areas are. Extremely helpful.

Using app

2 months

Total reviews

3

Average rating

4.3

4 / 5 Share

March 6, 2021

All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us.

Using app

About 1 year

Total reviews

2

Average rating

4.5

4 / 5 Share

March 3, 2021

pouco tempo de uso mas parece bom, vou testar e depois dou uma opinião mais correta. parece ter uma boa capacidade de gravação mas o plano gratuito e bem limitado a apenas ver a ação do cliente

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to post a review! Please reach out at [email protected] if you need a few extra days in trial :)

4 / 5 Share

Feb. 18, 2021

Works GREAT! If your site is getting traffic then THIS is the next step for you. see how your customers behave and where your site can be improved. I watched one customer click my TOS provided in my theme and it didn't work, they immediately left my shop. I WOULD HAVE NEVER KNOWN WITHOUT THIS APP! 4 stars because the app keeps defaulting to an old date for vids and I can't see the new ones without contacting them first. The second time this has happened. They are fast with email responses and very pleasant. did not notice much of a drop in website speed.

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 16, 2021

Great app butt after the update Better Replay is randomly recording visitors. in other words, the app has become useless for the free users.

Using app

2 months

Total reviews

4

Average rating

4.8

4 / 5 Share

Feb. 10, 2021

I’m just starting with the app haven’t gotten around to doing anything yet but for now it’s pretty user friendly

Using app

3 months

Total reviews

2

Average rating

4.5

Developer Reply

We've saved a couple of recordings for you! Reach out at [email protected] if you need assistance! :)

4 / 5 Share

Feb. 2, 2021

The APP is great, its just that some times the recording wont play. If this error can be fixed you definitely deserve a 5 star rating.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 23, 2021

Great app to see where customers are going, I am able to see why traffic isn't getting to checkout or what is causing customers to get bored.

Using app

5 days

Total reviews

3

Average rating

4.7

4 / 5 Share

Jan. 20, 2021

Simple but great tool! Effective and powerful. It's also very easy to learn and navigate through the app.

Using app

17 days

Total reviews

1

Average rating

4.0