Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,712
chart
#57
All reviews
Rating Breakdown
Aug. 30, 2021
ok love itttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttttt
Aug. 28, 2021
tihs app is very good for our business --------------------------------------------------- ---------
Aug. 21, 2021
It's ok, im still trying to figure out the recorded session from my clients. I will be back once I get the hang of this app. Easy set up though
Aug. 20, 2021
This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!
Aug. 16, 2021
It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.
Aug. 12, 2021
A must have tool & a gold Customer Service. It helped me picked up the wrongs in my web navigation, analyse the preferred payment options and automatic currencies, view product interactions, pop up closure and more very useful to improve the customer experience. On top of that, the Customer Service is fantastic, supportive and helpful. Thank you guys!
Aug. 9, 2021
Just signed up for this app - The installation was easy, just like other Shopify apps. Looking forward to seeing the performance. I used Lucky Orange prior to switching to this app, so my expectations are high. I will share unbiased updated views on this app after I use this app for few days.
Aug. 9, 2021
I believe that using this app, I will be able to boost sales within my company! Looking forward to seeing all the features that come with the new app.
Aug. 8, 2021
It is a very helpful app and their customer service is very responsive and generous they refunded my subscription because I forget to change the app to a free plan.
Aug. 6, 2021
I really love this app, it really helps a lot to improve the UI and UX, i use that with Google Analytics.
Aug. 6, 2021
I love this app and how they respect the old loyal users of the app. Much appreciate their fair pricing.
Aug. 2, 2021
Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.
July 31, 2021
The customer service is excellent and highly responsive! I. had an issue with my bill, and they gave me a solution quickly
July 27, 2021
This is the perfect tool to analyze customer behaviour on the webshop. I can see actual customers coming in on certain paiges and clicking through the website. Easy to use interface. I like that the have a free subscription for small starting webshops as well. Recommended
July 25, 2021
This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites!
July 23, 2021
so far so good, I was referred by the Brand Hustler on Youtube. I didn't even know this type of thing even existed but I am glad I have found it because I was always wondering what do my customers see and why wasn't I getting many sales.
July 23, 2021
This app is being used to help improve my store. The free plan is perfect for me to get a better idea of customers sessions.
July 21, 2021
Replay Live is great at showing me exact customer shopping journeys and are always rapidly updating with brand new sessions. I try to watch and learn from every single session they provide me!
Thank you for sharing your experience with Replay! I'm sure other store owners will find this very helpful :) - Judith C.
July 20, 2021
Great App for Live Session recording, seeing customer activity helps get an understanding of how your site is viewed by customers, which in turn helps you to tweak your site to be more customer-friendly. It will be awesome when the planned heatmaps are ready. Support was quick and professional.
Thank you so much! I appreciate your kind words and sharing how Replay has helped your business :) - Judith C.
July 19, 2021
I am able to see why customers are leaving and I can improve on keeping them on my website, and making purchases.