Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
2,782
chart
#76
All reviews
Rating Breakdown
Review RSS Feed
May 7, 2020
I can't even open the website....................................................................................................................................................................................................................
Feb. 24, 2020
just fuck your data , no work , fuck uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu
Hello! It's possible there was some downtime when you had installed the app. We've been trying to reach you for a few days now, if you can kindly get back to us we'd really appreciate it!
Sept. 13, 2020
NOT ABLE TO TRACK ALL SESSIONS MY STORE SHOWS ADD TO CART AND THIS SHOWING NOTHING ////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////////
Dec. 15, 2019
Why are you fooling Why are you visiting our time? please make useful app . now we are uninstall this .
Oct. 30, 2019
This app worked pretty god in the beginning but had a few issues like only showing one days worth of captures. I sent a request for support but never heard back, but all of a sudden I was able to see all the back logs. But about a week ago all of the captures became blank. They were there, and you can see the movement of the customer, but the content of the page is missing. This is on all platforms, Phone, Tablet, & Computer. I sent a support request probably 5 days ago and still have not heard back. One thing I always read in these reviews when the dev replies is that they have sent several replies, so they must have gone to the spam folder. I have checked the spam folder and other folders I have to filter my emails. The only reason I am writing this is because Shopify sent me a follow up on the support experience. This app is a fantastic tool for any business owner. I would pay for it if it were not free. But it just doesn't always work. And there doesn't seem to be any support.
Hi! We checked the SPAM folder and your question did indeed go here so it was not seen by our support team. Can you please email me directly? - jason at cartkit.com . We'll solve the issue you are experiencing ASAP.
Oct. 20, 2019
I installed it and turned on the toggle for enabling record. But nothing happened even though there were traffic through my site. So I uninstalled it because it didn't work at all.
Sept. 11, 2019
Boring and useless application. It does not explain what should I do!! It will be good if it had a introduction page
Aug. 3, 2019
This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition. This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition. This inflatable bull riding experience brings one tough sport to your water arena and calls for endless challenges and competition. kjk
June 14, 2019
Doesn't work. Enabled the toggle switch and visited the site in another browser. Came back to app dashboard and no recording shows up. Update: Out of nowhere I visited the dashboard again hours later and now two recordings show up, but nothing happens when I click to view them. It just gets stuck on the media player screen with no video and a "loading data" message. I have had no luck with Consistent Cart apps on Shopify. *uninstall*
June 12, 2019
1star. Even though its free, it has a lot of issues - stopped working until support reinstalled it and didn't really give a satisfactory response - nowadays it records maybe 1% of of visits to the site and for no reason skips the others; Support never responded to the second ticket i sent.
We can't replicate any issue. All of our tests are being recorded fine. Note that the recorder automatically ignores bot traffic. Please email us with more details on the number of recordings you're expecting to see and where those numbers are coming from. Thanks
March 31, 2019
It quit working all together for no reason. Before I liked the app, it didn't follow only 1 out of 30 visitors, which I found weird. But, I did find one of my issues with following that 1 person.
April 1, 2019
Update: The app has stopped working correctly unfortunately. Has lots of promise but no longer records sessions. Sent a support ticket and never heard back. Seems great so far, can't beat free! Easy installation and recordings are great quality. Will update review with further thoughts
Hi, we've sent numerous messages to you. Can you check your spam folder and send us a reply so we can resolve this?