All reviews

Rating Breakdown

  • 5
    84% (2,304 ratings)
  • 4
    11% (311 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (47 ratings)
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3 / 5 Share

Feb. 27, 2020

I like the features and good for tracking customers in stores viewing and improving for better store

Using app

About 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

Feb. 20, 2020

I will post a review when I have had time to use it for a while. In the meantime, what on earth does Quick Onboarding mean?

Using app

6 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Dec. 13, 2019

This app is quite useful. I can understand my customers better ; however , i m afraid this app will make my site slow so i m thinking if i need to remove it , thanks.

Using app

7 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Dec. 4, 2019

This is a great app to retrace the user actions. I definitely recommend this for new store owners. I have installed the same app on my other store and found this very useful. However I am having some issues with this app when I installed on my new store and I am unable to view recordings. I haven't received any response from them after contacting them couple of times.

Using app

About 2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Nov. 19, 2019

i used this app to help me have an overview on customers likes and dislikes at the website, but it has suddenly stopped working.

Store

Exostus

Using app

6 days

Total reviews

1

Average rating

3.0

Developer Reply

Hi, we're working on it and will let you know when its back up and running!

3 / 5 Share

Nov. 6, 2019

Replay is a free one-trick pony that provides a few helpful insights. I used a similar app with infinitely more features prior to GDPR. So Replay feels anemic by comparison. Playback is marginally helpful. There is no way to view activity on specific pages or in certain regions with this version. Having thousands of weekly visits, analysis boils down to randomly replying some of the long sessions. Even with idol time suppressed, many of the anonymous recordings show no cursor activity. Sessions reveal that most visitors are looking for a non-existant high-resolution image to download instead of purchasing posters.

Using app

About 1 month

Total reviews

21

Average rating

4.0

3 / 5 Share

Nov. 1, 2019

I was hoping I would get all visitors sessions but, I only managed to view 4 of them. 1 was mine so, technically 3.

Using app

8 months

Total reviews

5

Average rating

4.6

3 / 5 Share

Oct. 29, 2019

I like the app because it helps me see what is happening in my store. I would like it better if it would give me more information on who is in the store, like more detailed location

Using app

About 1 year

Total reviews

5

Average rating

4.4

3 / 5 Share

Oct. 25, 2019

Its pretty cool but it could be better, It won't let me see the full replay but i still like the app. would recommend it!

Using app

About 2 months

Total reviews

2

Average rating

4.0

3 / 5 Share

Oct. 15, 2019

Only displays the last 7 sessions... What should I do if I want to see the rest of the visitor sessions?

Using app

2 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 7, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response...

Using app

2 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 6, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response... currently looking for a replacement :-(

Using app

8 months

Total reviews

3

Average rating

3.0

3 / 5 Share

Sept. 29, 2019

I love the idea, but in testing it on multiple devices, it doesn't always work. So far it's only worked on my own computer.

Using app

9 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Sept. 12, 2019

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Store

SNRTFM

Using app

7 days

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 31, 2019

if there is a log of what customer did that would be better than watching through hundreds of videos

Using app

2 days

Total reviews

3

Average rating

4.3

3 / 5 Share

Aug. 19, 2019

JUST INSTALLED WILL UDATE IN FEW DAYS .. KJAHSFJKAGFSJFHSKHSJHHVDJADJHDGSJDBAJHADJASGDJSGDJHDGSJDGSJDSDJHGSDHJSFS PLS REMOVE THIS 100 CHARCTER THING FROM REVIEWS .... APP IS GOOD ...

Using app

4 days

Total reviews

9

Average rating

3.8

3 / 5 Share

July 20, 2019

i dont ike this app very bad app very i dont ike this app very bad app very i dont ike this app very bad app very

Using app

2 months

Total reviews

1

Average rating

3.0

3 / 5 Share

July 10, 2019

viewing is good and i really enjoyed how it let me watched live and showed me a recording of the process of my customers

Using app

6 days

Total reviews

1

Average rating

3.0

3 / 5 Share

June 30, 2019

this app is super sweet, but it seems that it hasnt appeared in the app dashboard for my homepage. I need to sort that out before I give an honest review.

Using app

Over 3 years

Total reviews

2

Average rating

3.0

3 / 5 Share

June 27, 2019

Coool but needs ore features. Thanks teaaam. YASSS I need a few more of these words to be free'd from this harsh task

Using app

8 months

Total reviews

1

Average rating

3.0