Peek! ‑ Better Replay & Survey

March 6, 2021

All our recordings had gone, I left a message. Next day all was fixed. Thank you for sorting this out for us.

March 3, 2021

pouco tempo de uso mas parece bom, vou testar e depois dou uma opinião mais correta. parece ter uma boa capacidade de gravação mas o plano gratuito e bem limitado a apenas ver a ação do cliente

Feb. 18, 2021

Works GREAT! If your site is getting traffic then THIS is the next step for you. see how your customers behave and where your site can be improved. I watched one customer click my TOS provided in my theme and it didn't work, they immediately left my shop. I WOULD HAVE NEVER KNOWN WITHOUT THIS APP! 4 stars because the app keeps defaulting to an old date for vids and I can't see the new ones without contacting them first. The second time this has happened. They are fast with email responses and very pleasant. did not notice much of a drop in website speed.

Feb. 16, 2021

Great app butt after the update Better Replay is randomly recording visitors. in other words, the app has become useless for the free users.

Feb. 10, 2021

I’m just starting with the app haven’t gotten around to doing anything yet but for now it’s pretty user friendly

Feb. 2, 2021

The APP is great, its just that some times the recording wont play. If this error can be fixed you definitely deserve a 5 star rating.

Jan. 23, 2021

Great app to see where customers are going, I am able to see why traffic isn't getting to checkout or what is causing customers to get bored.

Jan. 20, 2021

Simple but great tool! Effective and powerful. It's also very easy to learn and navigate through the app.

Jan. 15, 2021

Very Easy to Install. Would like more data on the recordings and cant wait to see what the heat maps generate.

Jan. 12, 2021

Love the app so far. I will continue to monitor my website sessions and provide another update once I have posted this sale.

Jan. 11, 2021

Fairly easy to use and it's neat. However, needs some work with the way they highly key activities such as "add to cart". At the moment, everything is too green. It would be nice to have a different colour to highlight key activities we need to spot in a second. Also, it should add a special page number for when they placed an order or added to cart to highlight. So instead of watching the whole activity page by page, we can easily jump to where we need to see. I also think, being able to filter by dates would be a good feature for this app so we don't have to keep scrolling down. It's very mundane.

Jan. 7, 2021

Had a few bumps in the beginning but they're worked out. App works well, it just lags my store a bit. Hopefully it will work out

Jan. 1, 2021

Pretty good. But In my humble opinion the videos with too short time records. Sometimes it isn't enough to analyze.

Dec. 31, 2020

I like how you can see what your customers click on and potentially will purchase. Its great information.

Dec. 31, 2020

je test pour le moment pour voir comment cela fonctionne, et voir aussi les résultats que donnera cet app

Dec. 30, 2020

easy to install, haven't tested it out yet but it comes highly recommended by a drop shipping guru.

Dec. 24, 2020

Cool. Allows me to see who is doing what, as well as what products my customers like the most........

Dec. 1, 2020

I used this app to find out who is coming on my page & what they're doing before they buy. I am still getting the hang of the website.

Nov. 30, 2020

Love this app, it helps me know we’re my audience is coming from the most. I can waiting to get started.

Nov. 29, 2020

Very useful during Black Friday, we tweaked a few exit points. Only two suggestions 1. the replay is rather small, had to enlarge to 200-250% to see it on laptop and even then couldn't see detail or elements would appear inverted/ upside down, due to being enlarged? 2. Would be useful to have IP address of visitors or a way of detecting screenshot action, one visitor spent 45 minutes dawdling up and down and across the All Products collection page.