Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,715
chart
#56
All reviews
Rating Breakdown
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Oct. 24, 2020
It eats a lot of loading time and when using it can't refresh the page you should do it in another window i could see recordings which is great but it takes your page loading speed a lot down please improve the loading speed and is it showing the complete recording? sometimes i kinda feel that it only shows the beginning i don't know really it may be because of my website is bad what ever i got some possible informations with this hope this app will improve in not taking a lot of loading speed.
We appreciate your feedback! We're actually investigating the 'page refresh' issue. We'll reach out via email :)
Oct. 21, 2020
Awesome! so easy to setup and use. The insights are excellent. I like the feature to watch replay 2X or 4X
Oct. 21, 2020
It took a bit longer to load than I would have liked, but the feedback is extremely valuable! Love it thus far!
Oct. 17, 2020
It works but not in real time way. And it can not be refreshed from the same window. Must go back to open again from Shopify platform.
Hi! We appreciate your feedback. We're actually investigating this situation.
Oct. 16, 2020
Great Tool, really helps me. You can see what a customer does on your site. first 10000 action a month are free. i amreally happy with the app
Oct. 15, 2020
I used this app to see if customers could navigate through our website clearly and what kind of things they were looking for based on their searches. It provided me with everything I was looking for, awesome!
Oct. 15, 2020
I LOVE THIS APP, Unlike other apps Replay is easy to understand with clean graphics and a super-easy user experience. They also give a much larger monthly limit than the other apps. This is definitely an addition you need for your store!
Oct. 15, 2020
Great App, easy to integrate with the website, helps you understand user behavior. High recommended!!
Oct. 15, 2020
Simple to use, but I'm not sure if the recordings are 100% accurate, I have over 400 sessions but the number of recording tracked is probably less than 50. Maybe I am missing out on something.. Any advice would be much appreciated
Hi! We'll get in touch with you to get more details of your experience :)
Oct. 13, 2020
Great app. Easy to use. I hope we get heat maps soon. The interface is very user friendly and looks nice.
Oct. 12, 2020
Amazing app. why because of you can see visitors what they are looking for, for which product they are concentrating for, very helpful you can adjust your products etc. highly recommend it. Yes, 5 star I didn't came cross any better yet, do you?
Oct. 11, 2020
excellent application also totally free... the truth is that I would recommend it to my friends....
Oct. 5, 2020
This app is amazing. It's given me huge insight into how customers are using our store and I've made some changes to improve the customer journey. Thank you so much!
Oct. 2, 2020
Exactly what I needed to gain insight into what viewers are looking at when they come to our website. Easy to install, easy to view recordings and customer service emails are sent out right away to make sure they can answer any questions. Everyone should install this app!
Nov. 3, 2020
Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.
Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages. We'll continue trying other methods to reach you.
Sept. 29, 2020
seamless integration with my shopify page. definitely a game changer, Thank's to better replay we saw where we could improve our page.
Sept. 28, 2020
This app is very useful. It has helped me understand my landing page better and help me get sales! Highly recommended
Sept. 27, 2020
This app looks promising at the first glance. I would recommend this app and get the full benefits of the features.
Sept. 25, 2020
amazing app it helps to understand what's going on on your website from the eyes of your customers. I highly recommend it it will tell you a lot of things that you never thought before
Sept. 24, 2020
a must app if are in to ecommerce. This is an excellent app to see what exactly is your customers doing on ur website. Kudos to the team to make this app free, this is really a great support.