All reviews

Rating Breakdown

  • 5
    84% (2,283 ratings)
  • 4
    11% (309 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
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5 / 5 Share

Aug. 18, 2020

Excellent , this app help you to study your customer behavior on your website i think will help me a

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

I love the app! It helps boost sales through herd mentality and expose products that sell on my store to others, recommend!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

We only just enabled betterplay and we have been able to get a grasp of our site visitors behaviour. The app shows what activity your visitors engage in when they visit your store. For us, it helped to show visitors had been directed to a wrong landing page for a product promotion and we're able to fix this. Thank you betterplay.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

The App is easily installed and is working fine. Everything ok, does what it should.. Thank you very much

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

First time I've used an app to track customer journeys though my site and its working perfectly. Easy to install and set up, (well there is no set up - just turn it on!) I've seen a couple of customer visits already. Reference to Heatmap may be misleading if you are expecting some fancy reporting but as a free, session recording feature, it's faultless.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2020

Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK Good tks (y) OK

Using app

8 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 17, 2020

good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good good

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

Simple and works. Even recorded a very large session over the weekend where I left the browser open and worked on it in another. 10,000 sessions are the limit on this one per month but other than that it is perfect. Would love the option to pay a bit to get more sessions.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2020

It's a useful app to check what's customers are looking at in your store. Easy to use and highly recommended.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2020

Pretty sick app. simple and does what it is supposed to do! I really like it so far (granted only 5 min into the app, but so far really promising)

Using app

16 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 15, 2020

j'aime beaucoup cette application je la recommande vivement pour améliorer l'analyse du comportement des clients. Merci

Store

SPRINT

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2020

awesome app. most important I was on a tight budget and it is free I don't know why it says you have to put 100 characters for a review

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Great app comparing it is free. Also, it helps to see where customers are dropping off and we can fixes it.

Store

KiPP

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Looking great! I have had a few hundred users on my page in the last few days and some of them have reached checkout, but abandoned there. It seems as though I can now see what they are doing

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

I can understand my client better. Free, im happy to use this app no need to pay for others. Thank you

Store

ghost33

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2020

Its a great app. Does what it says. Allowed us to understand the user journey better, and also make some improvements along the way.

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Oct. 6, 2020

I love this app! Use it to see what customers are looking at on my site, what's in the cart-since I don't have that feature on the shopify basic plan. Also, I was able to see a customer send me a message-that I never received! Found it in my JUNK MAIL folder! THAT turned into a BIG SALE! Kudos to Better Replay/Replay Live for offering such an amazing app for FREE for the little guys! :)

Using app

About 3 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 12, 2020

I really enjoy this app. It really helps to find what your customers are doing while in your store and you get an idea of why they leave your store and when they do it.

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

i download this app and it really help me so much .... easy to use and help me to know wheres te problems exactly in my store

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2020

I used the app too see were customers were dropping off. It's very good and clear, easy to use, giving you clear view of were problems might be.

Using app

About 2 months

Total reviews

4

Average rating

5.0