All reviews

Rating Breakdown

  • 5
    84% (2,280 ratings)
  • 4
    11% (308 ratings)
  • 3
    2% (66 ratings)
  • 2
    0% (11 ratings)
  • 1
    2% (45 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 24, 2020

Just Downloaded This App & That Went Fine - ( 4 Stars For That So Far) - Will Be Back for Updated Review After We Try It Out - Ty...

Using app

About 9 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 22, 2020

Je viens juste de télécharger cette app, je vais voir si elle est réellement intéressante, si oui ou non je reviendrais éditer ma note et mon com.

Using app

4 months

Total reviews

7

Average rating

4.1

4 / 5 Share

Nov. 10, 2020

so far it has worked good and giving where i have to focus on my website and see how many individuals sign into the site to order.

Using app

12 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 24, 2020

It eats a lot of loading time and when using it can't refresh the page you should do it in another window i could see recordings which is great but it takes your page loading speed a lot down please improve the loading speed and is it showing the complete recording? sometimes i kinda feel that it only shows the beginning i don't know really it may be because of my website is bad what ever i got some possible informations with this hope this app will improve in not taking a lot of loading speed.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

We appreciate your feedback! We're actually investigating the 'page refresh' issue. We'll reach out via email :)

4 / 5 Share

Nov. 3, 2020

Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages. We'll continue trying other methods to reach you.

4 / 5 Share

Sept. 19, 2020

This app is a very useful tool for gathering information ,visually, with visitors interactions. I'm fairly new but I manage a good amount of traffic. Yet I only have a few added to cart or checkout. I'm collecting my information and I think it's my homepage. I wish it showed a little more information. But I definitely recommend it!

Using app

About 1 month

Total reviews

6

Average rating

3.8

4 / 5 Share

Sept. 17, 2020

The video doesn't record details of when a user clicks on a dropdown. The video only captures the final selection. But video quality and controls are great.

Using app

3 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 14, 2020

It's easy to use. Great for recording sessions. Really helped me to optimize my online shop. I recommend it 100 %

Using app

Almost 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 12, 2020

great app i really recommend plus its free witch makes it very interesting compared to other apps like orange etc.

Using app

6 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Sept. 7, 2020

Great app to view where the bottlenecks are or where the hotspots are on your website. This has been helpful for our business.

Using app

3 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Sept. 5, 2020

I just installed and judging from reviews it will help with why my customer visits make no sales . After i use it for a bit i will update this.

Using app

14 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 30, 2020

i used it to track as I have a very high bounce rate, however, i found it very interesting compared to a heatmap. I wish we could see all the drop menus which are used by site visitors.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 27, 2020

I like what this app does and how it works. It would be great if down the track, we could upgrade and see a longer recording :)

Using app

About 1 month

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 23, 2020

I haven't fully used the app. But it has been helpful thus far to see how customers navigate the site and determine what changes are necessary.

Store

Agni NY

Using app

5 months

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 15, 2020

This is truly an awesome app! I had been wondering for ages what my customers were doing but now, i truly know. App is so easy to use!

Using app

Almost 3 years

Total reviews

3

Average rating

4.7

4 / 5 Share

Aug. 14, 2020

It's ok. I think it could be way better then it is now. it would be really great to remain on the same page when viewing data recordings.

Using app

13 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 4, 2020

Just started using the app and it was really helpful and setup was in seconds and I'm off to playing recordings...thanks for building this app

Using app

About 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

July 31, 2020

I am at the second step of getting started. I am still trying to figure out for something on the website to indicate what that next step is, so I go straight to it without wondering around.

Using app

8 months

Total reviews

1

Average rating

4.0

4 / 5 Share

July 27, 2020

I used this app personally. It has the best user experience and also solutions to all problems for the abondened sessions

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

July 26, 2020

Too early to leave a review. As i use this app for more than a month or two I will get a clear picture.Then I will write one. Its too soon to ask to do a review

Using app

22 days

Total reviews

1

Average rating

4.0