Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,746
chart
#73
All reviews
Rating Breakdown
Review RSS Feed
Dec. 1, 2020
I used this app to find out who is coming on my page & what they're doing before they buy. I am still getting the hang of the website.
Nov. 30, 2020
Love this app, it helps me know we’re my audience is coming from the most. I can waiting to get started.
Nov. 29, 2020
Very useful during Black Friday, we tweaked a few exit points. Only two suggestions 1. the replay is rather small, had to enlarge to 200-250% to see it on laptop and even then couldn't see detail or elements would appear inverted/ upside down, due to being enlarged? 2. Would be useful to have IP address of visitors or a way of detecting screenshot action, one visitor spent 45 minutes dawdling up and down and across the All Products collection page.
We appreciate your feedback! This is definitely helpful and we'll add these suggestions to our internal ideas board :) If there's anything else you'd like to see within the app, please send an email to [email protected]
Nov. 24, 2020
Just Downloaded This App & That Went Fine - ( 4 Stars For That So Far) - Will Be Back for Updated Review After We Try It Out - Ty...
Nov. 22, 2020
Je viens juste de télécharger cette app, je vais voir si elle est réellement intéressante, si oui ou non je reviendrais éditer ma note et mon com.
Nov. 10, 2020
so far it has worked good and giving where i have to focus on my website and see how many individuals sign into the site to order.
Oct. 24, 2020
It eats a lot of loading time and when using it can't refresh the page you should do it in another window i could see recordings which is great but it takes your page loading speed a lot down please improve the loading speed and is it showing the complete recording? sometimes i kinda feel that it only shows the beginning i don't know really it may be because of my website is bad what ever i got some possible informations with this hope this app will improve in not taking a lot of loading speed.
We appreciate your feedback! We're actually investigating the 'page refresh' issue. We'll reach out via email :)
Nov. 3, 2020
Edit: Thanks so much for listening to my feedback about the favicon being difficult to see, and then amending changes. Awesome. I still find the new changes to the UI hard to read and a more unpleasant user experience, plus the extra click to view sessions is annoying, but other than that, this app has helped me understand and fix my site issues really quickly and that's invaluable. Don't know where I'd be without it.
Hi! We truly appreciate your feedback. We actually tried contacting at two different email accounts but our emails bounced back. It seems like you're unable to receive our messages. We'll continue trying other methods to reach you.
Sept. 19, 2020
This app is a very useful tool for gathering information ,visually, with visitors interactions. I'm fairly new but I manage a good amount of traffic. Yet I only have a few added to cart or checkout. I'm collecting my information and I think it's my homepage. I wish it showed a little more information. But I definitely recommend it!
Sept. 17, 2020
The video doesn't record details of when a user clicks on a dropdown. The video only captures the final selection. But video quality and controls are great.
Sept. 14, 2020
It's easy to use. Great for recording sessions. Really helped me to optimize my online shop. I recommend it 100 %
Sept. 12, 2020
great app i really recommend plus its free witch makes it very interesting compared to other apps like orange etc.
Sept. 7, 2020
Great app to view where the bottlenecks are or where the hotspots are on your website. This has been helpful for our business.
Sept. 5, 2020
I just installed and judging from reviews it will help with why my customer visits make no sales . After i use it for a bit i will update this.
Aug. 30, 2020
i used it to track as I have a very high bounce rate, however, i found it very interesting compared to a heatmap. I wish we could see all the drop menus which are used by site visitors.
Aug. 27, 2020
I like what this app does and how it works. It would be great if down the track, we could upgrade and see a longer recording :)
Using app
About 1 month
Total reviews
3
Average rating
4.7
Aug. 23, 2020
I haven't fully used the app. But it has been helpful thus far to see how customers navigate the site and determine what changes are necessary.
Aug. 15, 2020
This is truly an awesome app! I had been wondering for ages what my customers were doing but now, i truly know. App is so easy to use!
Aug. 14, 2020
It's ok. I think it could be way better then it is now. it would be really great to remain on the same page when viewing data recordings.
Aug. 4, 2020
Just started using the app and it was really helpful and setup was in seconds and I'm off to playing recordings...thanks for building this app