Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.7
feedback
605
chart
#138
All reviews
Review RSS Feed
Jan. 24, 2024
I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences. What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback. The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively. I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.
Jan. 20, 2024
Great experience so far, love the ability to have the insight into what our customers are looking for!
Jan. 17, 2024
Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.
Nov. 28, 2023
Thank you Waqas for your support! We have only just started using this app, but it was a pretty straight up process and the app looks very nice and modern.
Nov. 22, 2023
Ready to see how this application works. This is a big selling period so the additional insights will be very helpful. Very intuitive application and great customer service.
Nov. 22, 2023
Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often. Thank you for your service, Highly recommend!
Nov. 19, 2023
Great and immediate service from representatives at 11:11pm EST in the US on a Sunday. Amazing.
Store
My Store
Using app
3 minutes
Nov. 29, 2023
This app helps us understand what issues we have with our website. The customer service team is amazing and definitely recommend this to any small business owner. I did try other apps similar to this and none are comparable to this one. A must have for your shopify store.