Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,717
chart
#58
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April 19, 2020
This app is the powerful tools for sales conversion. This app is what i need all along, this is the real behaviour monitering.
April 19, 2020
this app is pretty awesome, it is so fabulous. i love all the way and it is the best app i ever use.
April 19, 2020
this is a fcukin!!!!!!!! great app.....my god it's 2020 man...we need this kind of features to understand our customers better ....thanks a lot ...and thanks once again for making this app FREE!!! I love you
April 19, 2020
So far pretty awesome. Will help us understand our audience and convert more sales. I have already been able to make needed adjustments.
April 19, 2020
Easy to install and use, will install this App on all my shopify stores. Help to analyze clients and make changes
April 19, 2020
Just excellent, free and complete nothing to add! Big thank to the dev for this app. Take 1 minute to use it !
April 19, 2020
I used this app and work perfect and the design is truely impeccably beautyful also id helped me with increasing
April 19, 2020
Excellent app would definitely recommend. Allows me to improve my store in terms of layout and usability.
April 19, 2020
One of the best apps i ever used its simple to use and very important every store should use this app. Thank you!!!
April 19, 2020
Really good and simple app, it does what it say, so perrfect for what i wanted to achieve, recommneded.
April 19, 2020
Lovely app , easy to use and everything is one-click away. The session replay feature is really great and helps understanding your customers' behaviour and find some bad layout flows.
April 18, 2020
The best! well recommended, app work perfectly fine you can view how your customers view your website and you can use this data to have a better conversion
June 4, 2021
************************** Update 05. June 2021 In an email conversation, the changes were explained to me in more detail because of privacy concerns. These are described on the website, but it remains that data is requested and accessed, which are irrelevant. The app has received a nice update and the UI is much better. At the same time, more features have been added. I have installed the app again and will look at it again. But I am still skeptical about privacy. ************************** ************************** Update 27. February 2021 I was a bit surprised when I wanted to open the app today, after a long absence, and was prompted to reinstall the app because the already installed one no longer works. In addition, the app wants to access data that are completely irrelevant to the function of the app, just to grab customer data! Why? This is a no-go for me! A deterioration towards my customers and data protection, even if the app can be used for free. For this 1 star and deleted. ************************** All in all a good app, but the rendering in the desktop browser is not correct, as it shows the mouse always in the wrong position. There is for sure more potential in this app, but for a free app, it is really good. Not sure if during the recording session the shop was slower. Maybe it was just a feeling. PRO + FREE! + Helpful to find errors, navigation problems or other issues + Very clear and understandable UI CONTRA – Rendering not correct in a desktop browser (Firefox 75 on Mac OS X 10.13.6) and iPhone 11 Pro iOS 13.4.1, the mouse is offset visible – Implemented videos on product pages are not recorded (JavaScript Error) – Form fields and search field are not readable, only stars are visible, even if it's not a password field. Would be good to see, to check if people write wrong search string for example (search string is visible in the dropdown history) – Would be nice to have a timeline in the progress bar to check how long a user stops browsing at some point (e.g. when they read info or article) – The first 30% of a record was idle time and was not skipped. The whole record was (11 min), 30% of 11min is a long time not skipped. Thanks to the developer for this great app, I will continue using and hope you will find a solution to the issues.
Hi! We truly appreciate your message. We did experience an issue with the login over the past couple of days but it was resolved as soon as we noticed. We addressed your concerns via email and we're looking forward to your reply! :)
April 18, 2020
Very interesting to see how users navigate. Is helping us to improve the user experience. Will continue to collect data and incrementally make changes.
April 18, 2020
Thanks so much for the developers allowing this to be free! The interface for the backend is so clean and it helps us to understand what we need to work on in the backend for our web!
April 18, 2020
i used the app to track the problems of my website. And its amazing! I saw every step what my customer did!
April 18, 2020
I used the app to see how Customers interact with products in the store. It helps me to enhance products visualization . I highly recommend this app
April 18, 2020
I feel this give a chance to know the action of customer when they go in my website and simply know
April 18, 2020
Clean interface, does what it is supposed to do well. This app has given me a lot of insight as to how my customers act. Thank you.