Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,712
chart
#57
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Feb. 11, 2024
je ne l'ai pas encore utilisé mais le contact qui s 'est occupé de moi a été très agréable!Un grand merci!
Feb. 6, 2024
The best of all - their support is pretty quick and very friendly Defa I would recommend
Feb. 1, 2024
Waqas was very prompt and very helpful in sorting everything out for me. Highly recommended.
Jan. 24, 2024
I recently integrated Peek! - Better Replay & Survey into our online store, and it's been a game-changer. The insights garnered from customer interactions have been instrumental in fine-tuning our user experience. The replay feature is particularly impressive, allowing us to view our customer's journey in real-time, making it easier to understand their behavior and preferences. What makes Peek! stand out is its intuitive design and actionable analytics. It's not just about data collection; it's the clarity with which the information is presented, enabling us to make informed decisions swiftly. The survey component complements the replay functionality perfectly, giving us a direct line to customer feedback. The customer service is top-notch, with prompt and helpful support. The team behind Peek! is genuinely committed to helping businesses like ours thrive by providing us with the tools we need to listen to our customers effectively. I would absolutely recommend Peek! to any online retailer looking to deepen their understanding of customer interactions and enhance their store based on real user data. It's an invaluable tool for anyone serious about improving their e-commerce experience.
Jan. 24, 2024
Reviewing after installing so not much to tell apart from the speedy support from Mo. Will update in 3 months.
Jan. 20, 2024
Great experience so far, love the ability to have the insight into what our customers are looking for!
Jan. 17, 2024
Great customer services and dedication to making the customer happy. For me, when implementing Shopify apps, I look for customer service quality as it is crucial to have a team ready to help. A++ experience with them.
Jan. 16, 2024
Jan. 12, 2024
Jan. 9, 2024
This App is soo informative! Especially when you have just launched your business and are eager to know what your customers are interested in the most. This app is also good for checking in on your marketing efforts to see which items are bringing your customers to your site. I was able to see that people are spending more and more time on our site, and I love that. There is no wait for support, and they are so kind and happy to help. I was only planning on doing the trial, but once I began to use it, I said, "Maybe we'll keep the free plan." However, we see that keeping this plan is vital, so we upgraded to the Growth Plan, which has all the features we need to be as nosey as we want. I can't wait for the Heatmap feature to launch. Give them a try, I promise you will not regret it.
Jan. 9, 2024
I highly recommend this app. It's a game-changer for getting to know your website visitors, and the customer service team, especially Donald, is exceptional. I've tried other similar apps, but 'Peek!' stands out as a must-have for any Shopify store. Kudos!