Peek! ‑ Better Replay & Survey
Boost sales, SEO with a heatmap & google analytics alternative
Rating
4.8
feedback
2,719
chart
#57
All reviews
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Nov. 13, 2019
Very good app. Simple user interface and easy to use. The only downside is I have an email marketing app which has a live view for website visitors, not as detailed though. If I check a customer's activity on Better Replay, it will show on the email marketing app as the same customer visits my website again. Will recommend though. My website is www.hummingbirdlifestyle.com.
Nov. 13, 2019
really good app, it shows you the little things that trigger your clients to leave the website so you can fix them in the future.
Nov. 13, 2019
App works great! Thank you for the app. Also a nice sneaky way to get feedback using 100 characters.
Nov. 13, 2019
A customer's POV is very useful, definitely would recommend this app, useful for adjusting your website and better understanding your customer base/their interaction with you.
May 12, 2020
I love this app! It is great to see the whole customer journey. I can see what they look at most and the troubles they may encounter. Genuinely so great- I didn't even know this stuff existed and I am millennial..
Nov. 13, 2019
Good to spy clients. Very interesting But i don't think the locations are all true. And the free mode doesn't give enough informations
Nov. 13, 2019
Excellent! Easy to install. Does exactly what it says and freakishly real! Invaluable tool to see how customers actually interact with your site.
Nov. 13, 2019
It works as it should and it is free! I don't have any problems with the app. It is also very fast. Install it :)
Nov. 13, 2019
This app does what it's supposed to. I'm surprised it's free and I'm happy it is. This application is so powerful if you know how to use it, the session recording is a huge insight and advantage by being able to understand how your visitors think and feel on your store, and also catching problems before they haunt you. Highly recommend, plus it's fun to use :)
Nov. 12, 2019
je commence à peine à l utiliser ça a l air pas mal à voir par la suite si ça reste aussi évident...! (impossible de valider la 3eme étape)
Nov. 12, 2019
It helps to see your custumer expirience, sometimes the video cuts before, its sometimes slow. Its a good app
Nov. 12, 2019
Great useful application. Perfect to help you get inside of your customers heads. Has helpful features like skipping past idle time so you don't waste any time looking at somebody's screen while they aren't doing anything.
Nov. 12, 2019
Great, easy to handle app. I love the free feature, I can try it before Actually buy. Super interesting to see what people actually do on the site.
Nov. 12, 2019
App works. Just installed it and it started recording right away. I can't believe this app is free. With so many apps charging even the ones that aren't as useful I'm grateful to have a free app to help me improve my store. Currently I'm getting traffic but no sales. hopefully this will help me figure things out. I needed to come back after my first full day of using this app and I must say WOA!!! What a difference and an eye opener this was for me. This is by far the most useful app I have installed because it helps me to improve on the hours and hours of time I've spent slaving over my store and wondering why I wasn't getting any sales. There was no analytics that could help me figure this out. Immediately after making a few tweaks to what I saw in replay I began getting ad to carts. No sale yet, but today is just day one. Thank you developer for making this app! I CAN'T BELIEVE ITS FREE!!!
Nov. 12, 2019
It is helpfull to see the session in time, to know how customer is surfing in my shop.. hope that s help me to make more sales
Nov. 12, 2019
I really liked the app. It records customers session on your store which is very helpful in deciding what product appeals to the customer. It sometimes does not record some frame. Overall it is great.
Nov. 12, 2019
It's really amazing to use Better Replay. You can understand how user surfing your website, which products they are looking. It's really helpful to increase understanding of your most loved product.