All reviews

Rating Breakdown

  • 5
    97% (1,652 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,644)
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4 / 5 Share

Oct. 21, 2025

it is very helpful

Store

APB

Using app

11 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 31, 2025

This app is a game changer for our business. Before using Report Pundit, we reviewed data from 4 different reports - Report Pundit was able to combine all that data into 1 report. We haven't made many reports yet, but every report we have wanted thus far, was able to be created within minutes. When I couldn't figure out how to include a couple of specific data points into my report, I reached out via their online chat and the agent was able to assist me immediately. The report-making dashboard is very intuitive and easy to use and the customer support is top notch! EDIT 10/31/2025: I unfortunately need to remove a star from my rating. While the customer support is still great, and we have created numerous reports that would be impossible in Shopify, the reports don't consistently generate and send as scheduled. Our team relies on the daily/weekly/monthly reports to make business decisions. There are several times a month where I have had to reach out because the scheduled reports did not work. Their team does retrigger the report and it does eventually generate and send, but it has become a huge inconvenience for our team. They have told me that their system gets overloaded when there are too many reports running. I'm guessing they need to invest in a bigger server to handle their volume.

Using app

7 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 25, 2025

Great experience so far with Report Pundit and the support team! They are always ready to assist with my inquiries and provide almost immediate solutions.

Using app

4 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 18, 2025

awesome custonmer service!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

4 / 5 Share

Dec. 13, 2024

Allows for the export of shipping labels on a custom cadence directly into an existing spreadsheet. Customer service quick & reliable despite how complex the issue may be. Though, I wish the exports can show all orders from the beginning of a Shopify store and refresh on a cadence on top of that.

Store

sorate

Using app

8 days

Total reviews

2

Average rating

2.5

4 / 5 Share

Oct. 8, 2024

I just downloaded this today and the staff were so helpful with setting up a report to suit my needs. I can't wait to really try this out.

Using app

About 2 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

July 21, 2024

Quite okay, Can customize column without needing programming. Customer service also fast respond. Just the inventory data capturing are still in beta mode (which i cannot fully access from past business dates) and can not yet connect with third party Shopee (others app can).

Using app

8 months

Total reviews

4

Average rating

4.8

4 / 5 Share

April 11, 2024

So far so good. The reports are easy to customize for the most part. Customer service has been extremely helpful with answering any questions that I have had.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

March 13, 2024

Find it very helpful to have a live chat where someone can help me instantly with any queries.

Store

BELIER

Using app

6 months

Total reviews

5

Average rating

4.8

4 / 5 Share

Oct. 25, 2023

The app its really helpful when you need to look for details in orders and quantity stock. A little bit slow but with patient works. Help Support is nice and efective, always looking for a solution.

Using app

About 2 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 10, 2023

I have not used this app long but they seem to have all the reports I need. If they don't have what I need, customer service is prompt and will get it done. I cant vouch for any of the paid bundles, I am currently using the free version. Compared to the shopify reports Report Pundit is better, quick, and customizable, with so many more options for reporting.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 25, 2023

The tech support has always been great. We uninstalled because we used it for only one report creation, and it wasn't worth the price to only run one report. This is a great app if you have the internal staff capacity to fully utilize it.

Using app

10 months

Total reviews

3

Average rating

4.7

4 / 5 Share

May 22, 2023

Getting buggy behavior with trying to save custom columns, but otherwise fulfills all my needs. Great application.

Using app

3 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 2, 2023

Chat function team very helpful and polite , excellent resource if you need custom reports. many thanks

Using app

10 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 10, 2022

I used this during the trial period to help run accurate tax reports. It has been helpful and soon as i downloaded the app Shawn was there to assist right way via chat. I will be purchasing the app.

Using app

33 minutes

Total reviews

3

Average rating

4.0

4 / 5 Share

March 15, 2022

Had some issues at the start but customer service has been kind and helpful and fixed the issues I had at the start. I'll be using this for sure!

Using app

25 days

Total reviews

7

Average rating

4.4

4 / 5 Share

Sept. 3, 2021

On line help excellent- created reports that were exactly as required - done straight away. Has plenty of basic reports which most retailers will require in buying planning process.

Using app

3 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Jan. 12, 2022

This app has all of the information and insight we required. The crew is supportive and helpful and have built us many useful reports over more than a year of usage.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

4 / 5 Share

May 18, 2021

I use Report Pundit to create some custom reports. I was not able to find the fields I needed to create the report and contacted their live chat. They created my custom report for me with assistance from me on the fields I needed and were extremely prompt and helpful.

Store

Glik's

Using app

About 1 month

Total reviews

8

Average rating

4.9

4 / 5 Share

Jan. 19, 2021

Great help from Dominic today. He made some perfect custom fields for me. I would like to be able to make custom fields too and am requesting that you make that option available for us with online tutorials.

Using app

4 months

Total reviews

2

Average rating

4.5