Report Pundit: Custom Reports

I’m extremely disappointed with this app. For 16 days I’ve been trying to get my report right. They kept promising they could fix it, but every time one issue was solved, another one appeared. Even during the free trial, they couldn’t get it to work properly. My accountant has been waiting for over two weeks, and still nothing works. It cost me a lot of time, energy, and frustration. After 16 days with no results, I’ve had enough. I’m deleting the app. Maybe this app works for very simple Excel exports, but if you need anything detailed or professional, don’t bother. It’s a waste of time.

Been using this app for 3.5 years. While functional, be careful on billing. They charged us almost 1.5 years for features that were not agreed to. Then have the smugness to respond "well you should have looked more carefully" Not something you want to hear when supporting this app for since 2021. Happy to see the native shopify analytics and reporting become more sophisticated with custom features now.

Really poor service. We spent many hours building a report exactly how we needed it and it came through daily. About 10 days ago it just stopped sending when we didn't change anything at our end. There is nobody at Report Pundit that is helping to fix it. 10 days on and we still can't do any of our reporting. The Shopify reporting has improved recently so we are going to have to look at using that. I wouldn't recommend using Report Pundit.

Report Pundit offers a wealth of features designed to meet the reporting needs of any project. Its intuitive, easy-to-use platform allows you to create custom reports effortlessly. If you ever need assistance, their responsive customer service team is just a chat away. In fact, I had them tailor a report for me four times to ensure it was exactly what I needed, and each time they were quick and helpful. EDIT. After further looking at the customer reports that were given to me, Report Pundit is terrible. The reports are never correct and cause so much time and pain to fix. DO NOT USE THEM

Wanted to like it - but nothing worked. Reports didn't return correct data. I'm glad it works for the other reviewers, but it didn't work at all for me.

Support is non-existent.. a full week has gone by with multiple emails being ignored. UTM reports were loaded with duplicates and they were unable to help me figure out a solution.