All reviews

Rating Breakdown

  • 5
    98% (1,719 ratings)
  • 4
    1% (23 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,705)
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5 / 5 Share

Dec. 16, 2024

Store

Veer

Using app

11 months

Total reviews

10

Average rating

4.9

4 / 5 Share

Dec. 13, 2024

Allows for the export of shipping labels on a custom cadence directly into an existing spreadsheet. Customer service quick & reliable despite how complex the issue may be. Though, I wish the exports can show all orders from the beginning of a Shopify store and refresh on a cadence on top of that.

Store

sorate

Using app

8 days

Total reviews

2

Average rating

2.5

5 / 5 Share

Dec. 13, 2024

I really like this App, actually I use it for my both web sites, of course it is difficult for me to create reports by myself, but support team works really well — I told Tim what reports I needed and got precisely what I was trying to do.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

The reporting system is really great - you can customize your reports exactly how you need them and schedule automatic email delivery. Plus, their support team stands out for their quick response times whenever assistance is needed.

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

We are loving Report Pundit. It has saved so much time from our Monday morning pulling reports routine. We were able to set up everything we needed to see (adding special fields, sorting, etc) for the exact time frames we need and have them auto send. We had some problems figuring out how to get LY reports to automate and had a fantastic experience with their customer service team. Our issue was not something that was quickly solved after one email and I really appreciated the consistent follow up and constant pursuit to tweak the result to what we needed. I heard Report Pundit had great customer service and I was not led astray.

Store

wool&

Using app

About 3 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 12, 2024

Great support, very responsive. They helped to create custom fields immediately

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 12, 2024

Awesome help and customization options! Thanks

Using app

17 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

Great app. I use it every month to sort out our royalty accounting for our merch.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

This app is very useful for analytics and the support is very useful in helping me with the reports!

Using app

3 months

Total reviews

15

Average rating

4.7

3 / 5 Share

Dec. 9, 2024

I reached out to the support chat before installing. They said I could easily do the reports I needed so I installed and asked them how todo it. They just kept guiding me to a generic custom report help article without any actual help on it. I tried but it was basically just an overally complicated spreadsheet that couldn't even filter by a product name I had to manually type it in. Was easier to download 18000 orders and manually do it on numbers.

Using app

About 5 hours

Total reviews

12

Average rating

3.1

1 / 5 Share

Dec. 6, 2024

Really poor service. We spent many hours building a report exactly how we needed it and it came through daily. About 10 days ago it just stopped sending when we didn't change anything at our end. There is nobody at Report Pundit that is helping to fix it. 10 days on and we still can't do any of our reporting. The Shopify reporting has improved recently so we are going to have to look at using that. I wouldn't recommend using Report Pundit.

Using app

Over 1 year

Total reviews

8

Average rating

2.8

5 / 5 Share

Dec. 5, 2024

Report Pundit is the best tool we've found for running the reports we need. There are a ton of prebuilt reports to choose from. The ability to customize the base reports gets us what we need almost always. When we haven't found the exact report we are looking for, Report Pundit support has created custom reports or fields in reports within minutes.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 3, 2024

Only on day 2 of our trial offer and the support has been 6 star from all. Thank you Manuwel.

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Great, easy service and friendly support from Ruben. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

Really good service from the live chat team who created a custom report in a very short space of time.

Using app

About 4 hours

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 19, 2024

They have a wide selection of reports to choose from, but if you need to create a custom report, it is easy to do it and their support team is very helpful and knowledgeable.

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Nov. 19, 2024

Great

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2024

Very quick in solving a specific problem. Also available afterwards to see if everything had been resolved and if I still needed help.

Store

ROC

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2024

Report Pundit is the best tool we have found for pulling complex data from Shopify. We have a data partner we send some of that data to and Report Pundit makes that very easy by allowing reports to be scheduled and delivered via email or SFTP. Report Pundit includes some tools to manually create Custom fields by joining fields or running calculations within the report. These tools are available to the end user to generate the fields themselves or a request can be filed with Report Pundit to create them. Report Pundit support has been very responsive to any issues we have had. They have a chat function available to get in contact with support immediately and have been able to resolve most of our issues in real time.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 14, 2024

Great app. It's easy to use and the customer support is top notch. I was able to export all my payouts with associated orders in a matter of seconds. Great Value.

Using app

About 1 hour

Total reviews

1

Average rating

5.0