All reviews

Rating Breakdown

  • 5
    99% (1,618 ratings)
  • 4
    1% (17 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (3 ratings)
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5 / 5 Share

Aug. 19, 2022

5 stars well deserved. Endless features and it was super easy to set up report in record time by myself. The UX is so intuitive that I even didnt have to go through the tutorial. The possibilities for customized data you can retrieve via a report are astonishing. Tony from the support team is great and he help me customizing my reports effortlessly. Thank you guys!

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Great support desk help. Was quick to initially respond and was able to solve our problem in no time.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2022

Easy to use, great tech support, even at 6am EST. The helpdesk Tony helped me write a custom field for a query, sent me step by step instructions for the future, and even contacted me after our chat via email 3 times to ensure my needs were resolved. Thanks, Tony! Great work!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Report Pundit gives you everything you need to analyze the data for your Shopify store. The live customer support is OUTSTANDING! Quick and accurate. Highly recommend this app. Must have!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

Best app - does much more than you can expect from a typical reporting apps and BEST SUPPORT TEAM I came across all Shopify apps. We are able to pretty much achieve all complicated reporting needs for us in initial couple of weeks of our engagement with RP. Thank you so much team and keep doing what you are doing. Good luck!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.

Store

DREAM

Using app

4 months

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 11, 2022

Every day we rely on this app more and more it is a great resource and the support team is awesome!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

Data is king, and the king is Report Pundit. Super intuitive app to compile all your shop's data into a neat and highly customizable presentation with extensive exporting options. A massive plus is the creation of custom data fields. So far the best and most competent support I have encountered in years, and definitely the best out all of the Shopify environment!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I needed some help for a report, that need new metafield, they anwser me so fast, and solve my problem. Nice support and good product

Store

SA2C

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

We just started with this Report Pundit last week and it is AMAZING. Creating reports is very intuitive and the 2 times I used live chat have been excellent experiences - very quick responses, explanations to all of my questions, and very fast fixes. Superior customer support!

Using app

Almost 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 10, 2022

This report app is the easiest and most intuitive app I have used. And the customer service is great. I was busy and went on the chat and asked for help with a report and they created it in no time.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

The function is good, and the customer service is great. I hope they can provide a search box so that I can check whether a new product has orders or not.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 8, 2022

A very useful app that helps us get any kind of rapport. The support is also helpful and quick. Recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

I used this app to create reports that were not available within Shopify. The Support Team is always very helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2022

Es el mejor programa para descargar informes y llevar una contabilidad estable, también cabe mencionar el servicio técnico, que es excelente, una ayuda rápida y eficaz

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 4, 2022

As usual, great chat help. Fixed my misunderstanding when creating a calulated field in moments. Great stuff.

Using app

About 2 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Aug. 4, 2022

Very good app. Creates many new reports for your store. Also, they are super helpfull creating custom reports.

Using app

About 1 month

Total reviews

26

Average rating

5.0

5 / 5 Share

Aug. 2, 2022

Quick response, able to update the report to exactly what I needed. Very helpful for the sales team to access and get what they need.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2022

This has been so beneficial , Thank you for sorting out my various requests. Shoutouts to the team for all the help

Using app

About 1 month

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 1, 2022

A very useful app for generating custom reports. Excellent customer service that has allowed us to tailor the reports to our specific needs, thereby saving us a lot of time.

Using app

10 months

Total reviews

2

Average rating

5.0