All reviews

Rating Breakdown

  • 5
    98% (1,671 ratings)
  • 4
    1% (21 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,661)
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5 / 5 Share

May 10, 2021

The customer service is amazing. They were very quick to respond and very helpful! The answered all my questions.

Using app

15 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

May 10, 2021

Brilliant support team and great report suite. Very easy to add in custom variables and pull large amounts of data. Overall, it's brilliant for analysts and large data

Using app

4 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2021

The app uses the same columns used in Shopify reports page which makes it quite easy to create a report! Many options to customize your report which isn't hard to understand or use. Finally, the customer care team is 10/10!. They sent me an email checking everything is fine and when I needed help, it took like 5 minutes until it was solved. Would defiantly recommend

Using app

About 1 month

Total reviews

7

Average rating

4.9

5 / 5 Share

May 7, 2021

This app is amazing - it allows us to get really granular and understand our marketing efforts and customer base!

Using app

About 22 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

May 7, 2021

Amazing app, fully comprehensive. The support is phenomenal and very helpful. Would highly recommend.

Using app

About 1 month

Total reviews

9

Average rating

5.0

5 / 5 Share

May 6, 2021

The answer to all my prayers. While shopify's analytics are fine, when I really started to dig in, I couldn't do the data cuts I wanted. This app has reports premade for almost all of my questions and the ones it didn't have, I could easily make myself in the UX. More importantly, their service is unbelievable. Immediate response in live chat and they actually created me reports in minutes! MUST!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2021

Great app - very easy to use, so many options and excellent customer service. Dominic was able to create specific reports for us within minutes. Highly recommend

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2021

I used this app to report on a few simple sales figures to help with goal setting in my business and set up a customer data bank of transactions. The support offered is amazing : )

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

This app is extremely robust. Way better than the regular shopify report ability. Given it is robust it can be very complex. It doesn't have to be for simple reports, but we wanted to use this to pull tailored reports around collections and tags (something Shopify does not support). Although I often was at the point of giving up on some of the things I was trying to create in this software, whenever I hit a wall I could reach out and live-chat with customer support (even on weekends and after hours they were there for me). This makes all the difference in the world. I think for complex reports I wouldn't have been able to figure out what we needed without the amazing assistance of the team. Dominic was especially helpful and seemingly always on the job. Highly recommend.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

April 29, 2021

My initial impressions on this app is that it could be exactly what we are looking for to keep orders and inventory as we need it. Reuben has been excellent with onboarding to remove issues with our data from shopify.

Using app

About 18 hours

Total reviews

12

Average rating

4.8

5 / 5 Share

April 29, 2021

This reporting app is quite impressive! It has extensive reporting creating capabilities. The support team has been excellent!!! Thank you Dominic for all of your help (and patience) with helping us get started with some of our custom reports! Excellent app for reporting needs!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2021

Online chat is awesome. I've never had to wait more than 5 minutes, and the solutions to my problems are just as fast. This app helps me manage my store in ways that Shopify doesn't.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2021

The team is always very responsive via their chat feature. They are always willing to help and go the extra distance to get you the report you need. I have had their team help with several custom reports. Sam has been extremely helpful. I've needed them to help provide many custom reports that I could not generate within Shopify. certainly recommend them!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2021

Exactly what I need, easy to customize and Dominic helped when I got stuck. ***** 5 STAR for sure!!!

Using app

13 days

Total reviews

5

Average rating

5.0

5 / 5 Share

April 27, 2021

The best customer support of any app we have ever used, probably the Gold Standard for what every app team should be like. Thank you ReportPundit for helping us with all our report troubles. A perfect and flexible app for all needs.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2021

Great features and excellent customer support! A big thanks to Sam who walked me through setting up my reports! Thank you so much!!!

Using app

About 19 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 24, 2021

This app is like a magic box and this customer service (Dominic) is like magican! I cannot work anymore withour this App. Just amazing for an amazing price! I love it!!!

Using app

About 3 hours

Total reviews

8

Average rating

4.0

5 / 5 Share

April 24, 2021

Good Tool to have, and staff is very helpful also. Many reports to explore and great insights to store performance

Using app

18 days

Total reviews

16

Average rating

5.0

5 / 5 Share

April 23, 2021

The customer support with navigating reports is great. This app lets you do a lot, and is generally user friendly.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2021

This app is incredible. I used to download reports from Shopify and upload them into Google sheets on a monthly basis. Plus, I had to be careful to always re-download the past 2 months of data in case there was a change to the order. With Report Pundit, I don't have to worry about that, it is all done for me automatically.

Using app

20 days

Total reviews

16

Average rating

5.0