All reviews

Rating Breakdown

  • 5
    98% (1,783 ratings)
  • 4
    1% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    0% (3 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 97% (1,761)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 21, 2021

Amazing and quick customer support. I plan to use it to sort out my ordering process. Happy to find it :)

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 19, 2021

Amazing support, the guys setup all my reports and helped me tweak them- absolutely amazing and all pulled into google sheets!

Using app

10 days

Total reviews

11

Average rating

5.0

5 / 5 Share

June 18, 2021

Good support, the team answer quickly and always have a response for my issues. The app is always working to have better reports

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 18, 2021

Best Shopify reporting app available, period. We use RP to prepare custom reports for all our monthly and quarterly state sales tax returns, affiliate and sales analytics, fulfillment audits. They can do pivot tables and pretty much any customization request I threw at them. Shopify native reports just do not compare. RP allows us to access 100% of shopify api data fields; this is so key to our tax and compliance and other business analytics. More than that though, their support is quick to respond, very knowledgeable about their product, and they are totally willing to help customize the reports and fields for you. We've had a number of situations in which we needed RP to create special formula pivot table fields, customized date ranges and more that were not available in RP when we 1st started using. RP was happy to build out more robust reporting features for us that they've rolled out as default for all their customers. There was even this one time that we had issue with api data from a different app, and only through a custom RP report were we able to validate that there was some Shopify api data that this different app was not bringing in, and we used RP's report to help resolve the other app's API bug. It's refreshing to be able to collaborate with a software provider, have them understand our needs and for them to deliver on the improvements in a timely fashion. This is the mark of real intimate and effective customer support/success, and it's just not common to experience this with software providers. Usually it involves much pulling of teeth. I don't usually have time for reviews, but just had to give this shout-out to RP, keep up the great work!

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 18, 2021

Awesome support. Reuben is 100% in it. Great Customer Support! Helpe me a lot with creating boolean functions.

Store

SUSHI

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 16, 2021

Very handy for outputting a report for products never sold. This is a feature frustratingly missing from Shopify.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2021

Great App - Amazing customer service. Needed help and Reuben was very responsive and willing to help.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2021

Very good app and support ! Thanks a lot, I use report pundit for export products orders for vendor

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

Just downloaded app, and so far James has been extremely helpful in creating the reports I asked for. I'm excited to work with this app. Their support seems awesome!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 15, 2021

This app helped me do layaways on shopify, when it wasn't possible. They built reports that allowed me to see payments made on an invoice within a specific period of time. I have to run 4 reports and yes there is a bit of data entry to the exports that I have to add, but it really saved us when we moved to shopify. They do a good job and don't make you wait long.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 15, 2021

A must have APP.... Simply PERFECT+++++ We have lots of different products and variants, without this app we would be lost

Using app

3 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

One of the best apps ever! I use this tool all the time. It provides all the missing reports you'd love to have. Plus their customer service is excellent. I needed a custom report and used their chat. Immediately I was helped and they created a very sophisticated report and showed me how to use it in just a few minutes. Definitely get this app. You will not be sorry! UPDATE: Fantastic customer service in addition to a fantastic app!!

Store

NutSac

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

June 14, 2021

Customer service is amazing. I've been able to get custom reports a couple times and generally get help organizing my data. Totally worth the money to dive into your data!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2021

Some of our reports are pretty complex and need automation! The Report Pundit gang has exceeded our expectations. Must have App for reporting or data extraction!

Using app

3 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 11, 2021

The beats them all. A simple design with a lot of purpose and function. On top of that a support team that is SUPREMELY responsive and helpful!

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

June 10, 2021

I used the app tp pull numbers for tax season and it gave me exactly what I needed for my accountant. This was a life saver and saved us so much time.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Super quick and helpful customer service. The reports are easy to make and data is quickly updated from the client Shopify website.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2021

Great app with many customized reports and export options. The CS is very fast and efficient. 10/10.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

June 8, 2021

Easy to see all data at once and lots of filters, customer service was great and helped me within a minute or so when I had a question

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 8, 2021

Great CS and great product. We use it to run detailed sales reports. It also has variety of reports you can choose from

Using app

About 2 months

Total reviews

1

Average rating

5.0