SA Request a Quote, Hide Price
Quote request solution and hide price for your B2B store
Rating
4.8
feedback
566
chart
#134
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
8%
-
Less than a month
35%
-
Less than a year
33%
-
More than a year
23%
Reviews Summary
The Request A Quote Shopify app has received overwhelmingly positive reviews from users. Customers praise the app for its intuitive design, excellent customer support, and smooth functionality. The support team, including members like Joanna, Haley, and Lyla, is highlighted for being responsive, helpful, and efficient in resolving issues. Users appreciate the app's ability to manage customer inquiries effectively and its seamless integration with Shopify stores. However, there are a few negative reviews mentioning issues with communication or essential features missing in the app.
Highlights
Review RSS Feed
All reviews
Jan. 30, 2026
SA Request a Quote support was excellent. We had a setup issue and their team responded quickly, walked us through the fix, and made sure everything was working properly. The problem was resolved fast and the app is now running exactly as expected. Highly recommend for both the app and the support.
Jan. 29, 2026
Excellent app, very intuitive, with a beautiful design that perfectly matched our theme. The support service is excellent; they helped with the customization quickly and efficiently.
Jan. 29, 2026
Excelente atención y servicio, tuve un pequeño problema y me lo solucionar en menos de 1 hora. Recomiendo muchisimo SA Request Qoute
Store
Mi tienda
Using app
About 10 hours
Jan. 28, 2026
The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.
First of all, I’d like to sincerely apologize for the bad experience you had with our app. We’re truly sorry that we couldn’t assist you in a timely manner, and we completely understand how frustrating that must have been. At the time you reached out again, it was unfortunately outside of our support working hours (our night-shift starts from 6:00pm to 2:00am), so our team was already offline. That said, this is not an excuse - we genuinely regret that we weren’t able to get back to you sooner. If possible, we would really appreciate the opportunity to support you again and help resolve any remaining concerns. Please rest assured that we never intended to ignore your request/issue. Your experience truly matters to us. Once again, I’m very sorry for the inconvenience caused, and I sincerely hope you’ll consider giving us another chance to assist you properly.
Jan. 21, 2026
Great Support. Joanna was wonderful with us and helps us in everything we need. The app is great.
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