All reviews

Rating Breakdown

  • 5
    90% (420 ratings)
  • 4
    6% (29 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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4 / 5 Share

June 13, 2024

We are using this app for quotation inquiries from customers. Support is prompt and very helpful.

Using app

About 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 5, 2024

Customer support is great to work with, efficient and very helpful.

Store

Bofred

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Dec. 11, 2023

Customer support has been fabulous. Always helping fix any issues we may run into and responds very quickly. This app has catered exactly to exactly what our site needs!

Using app

28 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 19, 2023

A must-have app if you wish to collect B 2 B orders from your existing store. The app could still be improved however the assistance is awesome which totally offsets the drawbacks.. thanks a lot, Emma !

Using app

Over 4 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 17, 2023

It is a great app to use in general. The app didn't work seamlessly with my theme. The customer service is helpful despite I think the respond time should be faster. But it did offer more comprehensive functions than other request for quote app. thank you team!

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 16, 2023

Fast support, and a good app for quoting and hiding prices

Using app

3 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Nov. 7, 2023

Using app

12 days

Total reviews

1

Average rating

4.0

4 / 5 Share

June 21, 2023

Great team. Very helpful in helping me getting started. Some things were not working properly due to conflicts with other apps. They fixed it fast and perfectly. App is working perfect up till now. Would certainly recommend the app.

Using app

20 days

Total reviews

2

Average rating

4.5

4 / 5 Share

March 20, 2023

The app is good, it has it's moments but the support is on point and always ready to resolve whatever comes up.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

4 / 5 Share

Sept. 22, 2022

Easy and Straightforward for us to use - our customers request and we can quote asap with no fuss and no need to ask further questions.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 9, 2022

La aplicación sirve bien, tiene algunos detalles pero el equipo de soporte técnico proporciona muy buena ayuda, el apoyo es eficaz y rápido.

Store

Bpartes

Using app

10 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 4, 2022

Good app - didn't automatically do what it was supposed to do but customer support (led by Emma) was very prompt and helpful. A bit of back and forth and it's working perfectly now. I would have liked it to be more automatic (worked perfectly without reaching out to them) but CS is everything and they have that aced here. Thanks, Emma.

Using app

12 months

Total reviews

9

Average rating

4.9

4 / 5 Share

Nov. 25, 2021

If you are using the Bold Options App, then be sure to use the G:Request a Quote + Hide Price App. I installed other apps, but not get them to work with Bold Options. If this app doesn't work for you, be sure to contact tech support. The app didn't work for me initially, so I contacted tech support. Emma provided me detailed instructions on providing her team access to my store, and they had the issue resolved the following day.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

June 30, 2021

Great app! Fits our requirements perfectly. The customer service did a good job with helping to solve problems. Thank you!

Using app

7 months

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2021

Our theme required custom help to get the plugin activated. Customer service replied quick and made it all happen in 2 business days!

Using app

12 days

Total reviews

2

Average rating

4.0

4 / 5 Share

April 14, 2021

The best quote app that I found for a decent price. Does the basic functionality that is needed. They can definitely improve on speed and making the app feel more streamlined. The app tends to crash and it is hard to customize by yourself.

Using app

Over 1 year

Total reviews

3

Average rating

4.7

4 / 5 Share

April 1, 2021

I was having an issue with the RFQ features showing up in my menu (ended up being my fault....nothing wrong with the app). When I reached out to support for help, they replied VERY quickly and expertly. My issue was resolved almost effortlessly.

Using app

2 months

Total reviews

2

Average rating

4.5

4 / 5 Share

March 31, 2021

Support is great! Being new to shopify Emma helped me out by getting everything looking and working exactly how I wanted.

Using app

6 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Jan. 22, 2021

The customer support has been amazing. They've been able to fix any issues I've had within 24 hours of my request. Highly recommed.

Using app

Over 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Jan. 7, 2021

This app seems like it will meet our needs well. I would have liked more documentation of how features function, such as the Quote History page. But Customer Support has been quick to respond and fill that information gap. They're friendly too.

Store

Ayla NY

Using app

17 days

Total reviews

1

Average rating

4.0