All reviews

Rating Breakdown

  • 5
    93% (560 ratings)
  • 4
    4% (26 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 21, 2023

Support is great. Still trying to figure out the best way to use it, but is works as described for sure.

Using app

6 months

Total reviews

5

Average rating

4.8

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Request a Quote ‑ Hide Price app. We look forward to serving you for many years to come!

5 / 5 Share

Nov. 14, 2022

I found no difficulties in setting up the app, when problems arose, support was quick and carried out my request.

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!

5 / 5 Share

Nov. 11, 2022

Lynn is awesome! She was super helpful and gave premium support. Deigo is a superstar in customer care. I love the app and the support is superb!

Using app

About 7 hours

Total reviews

1

Average rating

5.0

Developer Reply

How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

5 / 5 Share

Nov. 3, 2022

great customer service - could use a back end to help manage the quotes better. I feel it would help keep track but i was able to find a work around

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi! You’ve left a smile on the faces of our whole team with your kind words. Thank you so much for sharing this with us. We’re grateful that we had the opportunity to support you.

5 / 5 Share

Oct. 24, 2022

Joy is very patient and helps me solve problems in time. Thanks a lot. I will use this app for some time to see if it will help me to get more orders.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Oct. 19, 2022

This app is great to gather information for us! It helps us to run custom shipping quotes to give our customers the best shipping prices and deals we could offer, all before checkout! The support team was there every step of the way with their instant chat! Best investment we have made for our website!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Oct. 13, 2022

Wonderful Support from the Omega team. Quick to fix any issues that may pop up! The app runs smoothly and as described.

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Oct. 11, 2022

This app is great if you are looking to have a Request a Quote feature for your website. The app works well and you are able to customise the form to your liking. The Omega support staff is also extremely helpful and very quick to respond.

Using app

15 days

Total reviews

1

Average rating

5.0

Developer Reply

We’d like to thank you again for taking the time to write this review of our Request a Quote app. All feedback is highly appreciated, as it enables us here at Omega to further develop our products and services.

5 / 5 Share

Oct. 7, 2022

The App is great, it works perfectly and it has many customization options to adapt it to your business. It is very valuable how well developed this app is, it does not decrease the loading speed of the web page at all and it also works directly from the Shopify panel. The support and development team is incredibly good, they respond very quickly and are very effective in solving requests to adapt the app perfectly to different templates. In my case they adapted the app perfectly to use it with the Pixel Union Empire Theme.

Store

Diplas

Using app

14 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. The team at Omega

5 / 5 Share

Oct. 4, 2022

Request a Quote - Hide Price is the best quote app on the Shopify app store. We tested multiple apps including Quick Quote and G:Request a Quote. Highly recommend Request a Quote - Hide Price for your Shopify website!

Using app

Over 1 year

Total reviews

13

Average rating

5.0

Developer Reply

Thank you so much for this amazing 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 26, 2022

Strongly recommend! Paul is a nice man who helped me much and solved my questions, the APP is very useful for my new shopify store.

Store

WOARK

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

We're happy to see that you had a 5-Star experience with the Omega Request a Quote ‑ Hide Price app. Thanks for sharing.

5 / 5 Share

Sept. 19, 2022

見積り依頼があった時の自動送信の確認メールが管理者に届かず、サポートの力を借りました。すぐ対応してくれ、自動メールが受信できるようになりました。良いサポート体制です。I was testing the application and was unable to get an automated email confirmation to the administrator, so I enlisted the help of support. They responded immediately and I was able to receive the automated email. Good support team.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service and product. We’re glad to hear that our team’s performance exceeded your expectations. Thank you again, have a great day!

5 / 5 Share

Sept. 15, 2022

I use this app daily for custom quotes and love how it integrates with our site. We have a custom theme and RAQ needed to do some code code to get the buttons where we needed them. Their support team was quick and resolved our issue in minutes.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, your review has been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Thank you so much for the time to leave these kind words!

5 / 5 Share

Sept. 14, 2022

Overall this app does what it's supposed to do. I've had a few issues with it, but I'm sure some of it is an operator error. Either way, the staff has always been helpful with resolving the issues.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

5 / 5 Share

Sept. 11, 2022

Needed immediate help and was assisted by Joy from customer service to resolve my issue momentarily. Excellent app. Never had issues. Impeccable customer service, particularly from Joy

Store

Faema

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

5 / 5 Share

Sept. 10, 2022

Wow! Spectacular support from Joy!! If you sell wholesale this a great app. You’ll probably need a little bit of help getting things setup but no problem because Joy has you covered. I needed a few small alterations, no problem she was there to help! Need to know where that setting is, no problem again and again. I’m just now getting this dialed in but this’ll be very useful for my longtime customers. Very happy I found this, give it a try.

Using app

14 days

Total reviews

10

Average rating

4.7

Developer Reply

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote app. We look forward to serving you for many years to come!

5 / 5 Share

Sept. 9, 2022

Their customer service is very patient and helps solve problems. It's great!Feel free to ask them any question you want。

Store

YOROOW

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.

5 / 5 Share

Sept. 5, 2022

It does what is says, it is straightforward to use and versatile depending on what you need! Also, the support is amazing and very helpful no matter the question or problem you might have while learning how to use the app properly! IF you need this option on your website, this is the one!

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

We highly appreciate you taking the time to post a review here. 🥰 🥰🥰 It's a pleasure to have you as a user, and hope you keep enjoying the app. We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5-stars! 🌟 Cheers, The Omega support team

5 / 5 Share

Aug. 26, 2022

We used this app for our pre-order items. I am extremely thankful to Grace for being very helpful and patient with all of my inquiries and requests for the improvement of our website.

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!

5 / 5 Share

Aug. 25, 2022

Working with Joy and Diego has been the best experience EVER! They are both super quick to respond and have worked with me for a few days troubleshooting my issue. This app is exactly what I was looking for and I could not be more happy with it so far! I cannot say enough about the quality of service I have been receiving from Diego and Joy! Seriously some of the best tech support I have ever had in my life!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Diego and Joy receive the recognition they deserve. Thank you again, have a great day!