All reviews

Rating Breakdown

  • 5
    94% (532 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

4 / 5 Share

Sept. 26, 2024

It seems the changes are slow to take place in the app with adding buttons, but once it completes by refreshing, then it seems to work perfectly.

Using app

1 day

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 😊 We appreciate your patience regarding the changes in the Request a Quote ‑ Hide Price app. It's great to hear that once the updates refresh, everything works perfectly! If you have any further questions or need assistance, feel free to reach out—we're here to help! 🚀👍

4 / 5 Share

Sept. 12, 2024

It seems to be a very helpful application. However, in my case (inexperienced person trying to create a website:D), 10 queries seem a bit too few to be 100 per cent sure that the application works as expected. Tanya from support team is very nice and helpful :)

Using app

24 days

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for your feedback! 😊 We’re glad to hear that you find the Request a Quote ‑ Hide Price app helpful. We understand that testing with 10 queries might feel limited, and we appreciate your patience as you explore the app. 🌟 It’s great to know that Tanya from our support team was nice and helpful in assisting you! 🙌 If you have any more questions or need further support, we’re here for you! 🚀

4 / 5 Share

Sept. 11, 2024

Dissapointed by the support who couldnt understand English . we had a lengthy conversation which didnt help. The app seems to be fine though

Using app

23 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for sharing your feedback. We apologize for the communication issues you experienced with our support team. Your experience is important to us, and we'll ensure to address this immediately to improve our service. We're glad to hear that the app is working well for you, and we are committed to providing a better support experience in the future. Please feel free to reach out if you need further assistance—we're here to help!

4 / 5 Share

July 8, 2024

Everything went really super, the only one thing that during the weekend not all experts are available so I had to wait till Monday to get my problem solved, apart form this brilliant job

Using app

2 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for your feedback! We're glad to hear that everything went super overall and that you're satisfied with our service. We apologize for the inconvenience caused by the limited availability of experts during the weekend. We're constantly working to improve our support. If you have any more feedback or questions, feel free to reach out. 😊🌟

4 / 5 Share

June 14, 2024

Es buena, pero me ha fallado seguido, tengo otra página web y anda super, pero de la otra se desconfigura

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Gracias por tu comentario. Lamentamos escuchar que has experimentado problemas de desconfiguración con la aplicación O: Request a Quote ‑ Hide Price en una de tus páginas web, aunque funcione bien en la otra. Nos gustaría investigar más a fondo este problema para resolverlo rápidamente y asegurar que obtengas la mejor experiencia posible con nuestra aplicación. Por favor, ponte en contacto con nuestro equipo de soporte para que podamos ayudarte a solucionar este inconveniente. Estamos aquí para ayudar. 🌟

4 / 5 Share

April 8, 2024

App macht genau was sie soll, Kundenservice ist freundlich und schnell zu erreichen.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Das ist großartig zu hören! Wir freuen uns, dass unsere App, O:Request a Quote ‑ Hide Price, genau das tut, was sie soll, und dass du unseren Kundenservice als freundlich und leicht erreichbar empfindest. Wenn du weitere Fragen hast oder Hilfe benötigst, stehen wir dir gerne zur Verfügung. Wir sind hier, um zu helfen! 🌟🛠️

4 / 5 Share

March 18, 2024

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

🌟 Thank you for taking the time to rate our app. We appreciate your feedback, although we would love to hear more about your experience to better understand how we can improve. If you have any specific suggestions or concerns, please don't hesitate to reach out to us via our 24/7 live chat or our email at [email protected]. We're here to assist you and ensure you have a positive experience with our app. Thank you for your support!

4 / 5 Share

Feb. 29, 2024

good app, could have extra feauters in time but the live chat is quick and helpful

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

🌟 Thank you for your positive feedback! We're delighted to hear you find our "Request a Quote – Hide Price" app beneficial. We appreciate your suggestion for additional features and want you to know that our team is actively working on enhancing the app over time. If you have any specific features in mind, we'd love to hear your thoughts! Our live chat is always here to assist you quickly and efficiently. Thanks again for your support! 💬✨

4 / 5 Share

Feb. 18, 2024

Great customer service.

Store

My Store

Using app

11 days

Developer Reply

Thank you for your feedback and for recognizing our great customer service! We're pleased to hear that you had a positive experience in that aspect. If there are any specific areas where we can improve to provide you with an even better experience, please feel free to share your thoughts. We value your input and are committed to making our app the best it can be. If there's anything we can do to enhance your satisfaction, please don't hesitate to let us know. We appreciate your support and the opportunity to serve you better.

4 / 5 Share

Jan. 30, 2024

Tried the app for a day and everything has been great so far. The app is user-friendly and the backend team (Tracy) is friendly and helpful as well!

Using app

4 days

Total reviews

3

Average rating

4.7

Developer Reply

Thank you for the positive feedback and the four stars! 🌟 We're glad to hear that you found the app user-friendly and had a great experience with Tracy from our backend team. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. We appreciate your support and look forward to ensuring your experience continues to be excellent! 😊🚀

4 / 5 Share

Oct. 26, 2023

I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff. I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother. In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

4 / 5 Share

March 2, 2023

Great customer service and needed some tweaking to work on my site but all is going wel and communication is a priority for me.

Using app

About 23 hours

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

4 / 5 Share

Feb. 21, 2023

easy install and custom on the free plan. But doesnt offer monthly pricing. Only by year. Need to offer more options please

Using app

About 1 month

Total reviews

2

Average rating

4.5

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. I would like to share with you that our app does have a monthly plan for all plans. You just need to go to the Pricing Plan tab in-app and move t o the Monthly Plan option right on the top of the page. I hope you will find a suitable plan for you with this guideline. :D Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

4 / 5 Share

Jan. 5, 2023

Helpful to problem solve getting the app set up. They set up a personal virtual call to troubleshoot connecting an email and it was much appreciated!

Using app

27 days

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for taking the time to leave us feedback! We really appreciate it. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via live chat or email at [email protected] with any further comments or suggestions you wish to share. Again, thank you for taking the time to review our app!

4 / 5 Share

Dec. 15, 2022

Great app to use for request a quote and very helpful customer service. They help me with issues right away.

Using app

8 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi . We sincerely appreciate you taking the time to share with us your experience at . On behalf of our entire team, thank you for allowing us to support you.

4 / 5 Share

Nov. 21, 2022

I used this app to create a "request a quote" button for customizable products and the customer service was very friendly and helpful in getting my templates working and looking the way I needed them to be. Being able to have the customer upload an image within the quote was a key component for me and my business model. If we need more technical help with this app and all its features in the future, I am confident that they will help again.

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗

4 / 5 Share

Oct. 21, 2022

The customer service was excelent, efficient and quick responses. I was able to integrate each feature without any trouble.

Using app

About 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon. The team at Omega Theme

4 / 5 Share

June 28, 2022

Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.

Store

Spacee

Using app

9 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello Andrew, Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and is fixing the issue for you. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Kaylee from Omega Team

4 / 5 Share

Feb. 24, 2022

Joy and Joyce have tried hard to assist to get this app working well on our website. We are now happy with the result.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi Star Statues Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

4 / 5 Share

Oct. 25, 2021

This is a really good App with good functionality and features that help. The support is also great and responses are swift.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi The Inisys Store, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. Please let us know if you need any further assistance from us.