All reviews

Rating Breakdown

  • 5
    94% (610 ratings)
  • 4
    3% (22 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (11 ratings)

Reviews with Text

  • 94% (607)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 4, 2024

amazong help by their support team - especially tracy

Store

My Store

Using app

2 days

Developer Reply

Thank you for the feedback! We're glad to hear that our support team, especially Tracy, provided amazing assistance. If you have any more questions, feel free to ask. We're here to help! πŸ˜ŠπŸ™ŒπŸŽ‰

5 / 5 Share

Jan. 3, 2024

This app brilliantly catered to all my needs, providing solutions that are both efficient and user-friendly. and their customer service are very nice, especially Joyce, her attitude was incredibly positive and helpful, addressing all my concerns with patience and expertise.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your glowing feedback! 🌟 We're thrilled to hear that our app has brilliantly catered to all your needs, providing solutions that are both efficient and user-friendly. πŸŽ‰πŸ’‘πŸ˜ŠπŸŒŸ We greatly appreciate your kind words and recognition. If you have any further questions or need any assistance, please don't hesitate to reach out. Thank you for choosing our app and for highlighting the exceptional support provided by Joyce! πŸ™ŒπŸŒˆ

5 / 5 Share

Dec. 29, 2023

Always fast response, very helpful

Using app

8 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your kind feedback! ⚑🀝 We're glad to hear that you're consistently experiencing fast responses and finding our support team to be very helpful. Providing prompt and helpful assistance is important to us, and we're delighted that we've been able to meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our service! πŸ˜ŠπŸ™ŒπŸš€

5 / 5 Share

Dec. 27, 2023

Very good apps and the customer service staff is incredible. I cannot express how impressed I am with the level of service I received. Really saves us a lot of time!

Using app

About 24 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your amazing feedback! πŸŽ‰πŸŒŸ We're thrilled to hear that you love our apps and that our customer service staff has exceeded your expectations. The level of service you received truly impressed you, and that's what we strive for! πŸ†β­ If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our app! πŸ™ŒπŸš€πŸ’™

5 / 5 Share

Dec. 19, 2023

I received very helpful assistance from support, I can recommend the service to everyone.

Using app

27 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 We're thrilled to hear that our support team was able to assist you effectively. Your recommendation means the world to us! πŸŒπŸ’™ If you or anyone you know ever needs assistance, we're always here and ready to help. Cheers to a seamless experience! πŸš€πŸŒŸ

5 / 5 Share

Dec. 11, 2023

The support team a very helpful and fantastic app/

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We're thrilled to hear that you've found our support team very helpful and the app fantastic. If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We're here for you!

5 / 5 Share

Dec. 7, 2023

We have tried many apps in the past and this is the only app does exactly what we are looking for. The support is instantaneous and top-notch. Highly recommend this service!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your positive review! 😊🌟 We're thrilled to hear that our app is exactly what you were looking for and that our support team provided you with instantaneous and top-notch assistance. It's fantastic to know that we've met your expectations. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction! πŸ‘πŸŽ‰

5 / 5 Share

Oct. 27, 2025

Great efficiency, assisted me with all my queries within minutes. Literally anytime of the day they are ready to assist.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

πŸŒŸπŸš€ We're thrilled to hear that our team provided great efficiency and assisted you with all your queries in just minutes! We strive to provide prompt and helpful support to our users. Thank you for your positive feedback and for choosing our service. If you have any further questions or need assistance, feel free to reach out. We're here to help! πŸ˜ŠπŸ‘

5 / 5 Share

Nov. 30, 2023

Tried all the available RFQ apps on shopify and this one is by far the best one! And customer service is beyond excellent! Thank you!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

We're thrilled to hear that our RFQ app on Shopify is the best you've tried, and that our customer service exceeded your expectations! Thank you for choosing our app and for your kind words of gratitude. We're here to help you whenever you need us! πŸŒŸπŸ˜ŠπŸ™Œ

5 / 5 Share

Nov. 28, 2023

very happy with the app and customer service

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

We're delighted to hear that you're very happy with both our app and customer service! 🌟😊 Your satisfaction is our top priority, and we're thrilled that we've been able to meet your expectations. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. We're here to ensure your continued success and happiness! πŸ‘πŸ€—

5 / 5 Share

Aug. 9, 2024

Great support, the team were super responsive to help, thank you Have just set up the "separate forms for separate products" features on https://b-protected.com.au and think it's fantastic, thank you for the continued innovation, you certainly are great team to partner with

Using app

9 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the whole team to let them know to keep up the amazing work.

5 / 5 Share

Nov. 23, 2023

The customer service is very helpful, instantly resolve the problem due to the incompatibility of my theme on their end. After that the app is working in the way that I wanted. Resolved: 1. Showing price first before hiding it after loading the collection page. 2. Product Grid display issue.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟

5 / 5 Share

Nov. 23, 2023

Support was great, fast replies and issues were solved very quickly.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your sharing πŸ‘πŸ‘πŸ‘! Our team will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users πŸ’šπŸ’›πŸ§‘

5 / 5 Share

Nov. 21, 2023

Excellent Customer Service. Thank you Niel for solving our problem. He took care of it in 5 mins.

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Fantastic to hear about the excellent customer service and Niel's quick problem-solving skills! 🌟 We're glad he could take care of everything in just 5 minutes. If you ever have more questions or need assistance, feel free to reach out. Thanks for your positive feedback! πŸ˜ŠπŸš€

5 / 5 Share

Nov. 20, 2023

Quote Snap is highly configurable and does a great job for us capturing quote requests for our higher price tag products. The support team at Quote Snap are amazing. If I had any issues the problem was solved over night.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

We're thrilled to hear that Quote Snap has been highly configurable and effective in capturing quote requests for your higher-priced products! 🌟 Kudos to the amazing support team for swiftly resolving any issues overnight. If you have more insights to share or any questions in the future, feel free to reach out. Thanks for your positive feedback! πŸ˜ŠπŸš€

5 / 5 Share

Nov. 14, 2023

Amey and Vincent provided some of the best plugin support I've seen yet! We encountered an issue with our theme, which caused the hide price feature to be slightly delayed, but long enough for customers to take advantage of the hidden price. Amey and Vincent were very kind and understanding, and quickly resolved the issue!

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app πŸ₯° If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻

5 / 5 Share

Nov. 13, 2023

Excellent customer service. Had a few minor issues but support was instant and fast resolution.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Absolutely fantastic to hear you had an excellent customer service experience! 🌈✨ We're glad our support team could provide instant assistance and resolve the issues quickly for you. If you have any more questions or need further help, feel free to reach out. Thanks for your positive feedback! πŸ˜ŠπŸš€

5 / 5 Share

Nov. 11, 2023

Easy to use. Very fast customer support on any issue that I have encountered

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Glad to hear you find our app easy to use! 🌟 We're thrilled that our customer support has been quick in addressing any issues you've encountered. If you have more questions or need assistance in the future, feel free to reach out. Thank you for your positive feedback! πŸ˜ŠπŸš€

5 / 5 Share

Nov. 6, 2023

There's a little bit of a learning curve with certain features of this app, but once you learn your way around, it's an overall great app with super responsive support.

Using app

3 days

Total reviews

2

Average rating

4.5

Developer Reply

We appreciate your feedback! Learning curves are common, and we're glad to hear you found your way around. It's fantastic to know you consider our app great, and we're always here for you with responsive support. If you have more questions, don't hesitate to reach out! πŸ˜ŠπŸ‘

5 / 5 Share

Nov. 3, 2023

The app is very powerful and can accomplish a lot. Furthermore, the customer service is very responsive and able to help me out, very good. Highly recommend.

Using app

5 months

Total reviews

6

Average rating

5.0

Developer Reply

We're thrilled to hear you find our app powerful and versatile! It's fantastic that our customer service could assist you effectively. Thank you for the high recommendation! If you ever have more questions or need help, feel free to reach out. πŸ˜ŠπŸš€