All reviews

Rating Breakdown

  • 5
    94% (532 ratings)
  • 4
    4% (22 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 2, 2021

We have tried all the apps on the app store and this by far is the best out there ( we have been using shopify for 6 years now ) The development team are always available to assist and actually get back to you unlike other companies out there.

Using app

7 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Budget Pool Care, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 29, 2021

I use this app so that I can list certain products without prices and instead create a simple workflow that allows users to request a quote. It also allows me to create custom orders with custom prices which cannot be done in Shopify. The support is great to work with as well and will keep using them as long as my customers are using the features it offers.

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Innovative Surfaces, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 24, 2021

I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Home inn, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team, especially Joy :D Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share

Nov. 23, 2021

We used this app to hide some prices and allow a request for price and shipping information for some of the premium artworks on the site. The app did need some configuration to meet our needs and to work with the theme we are using. The team at OMEGA are amazing. We received outstanding assistance from Joy (at the help centre) and the developer working on our issue, Ms Quin, did an amazing job. We ran into a few issues at different times as we were setting up and every time we went back to Joy for assistance. Joy was always very friendly and helpful. The issues were resolved very quickly and efficiently. The app now works perfectly and we love the functionality - on the front end and how the back end works with providing the enquiry and the communication to the customer and ability to provide the quote for the customer to complete the transaction through the website. It's very customisable (easy to customise ourselves) which was really important for us. We highly recommend Request A Quote app along with Joy and the team at OMEGA. Thank you Joy for making this a very easy and pleasant experience - you are an asset to your team.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tingari Arts, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We made sure to share this feedback with Joy and Quin to give them the recognition that they deserves. They were delighted to hear your feedback. Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Nov. 23, 2021

Their customer service are fantastic and make it happen what we want. The app work very well and hope they launch more apps~~

Using app

19 days

Total reviews

13

Average rating

4.7

Developer Reply

Hi Fabricis, I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know Thank you again for your wonderful feedback, it made our day! All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 18, 2021

This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mike Sport Lebanon, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please let us know if you need any further assistance from us! Kaylee - Omega Team

5 / 5 Share

Nov. 17, 2021

This has been the best working Request a Quote style app I have worked with. It is simple and to the point. The best part is, there were some features I wanted and the support staff was amazing. Not only did they take my suggestions into consideration, they provided alternate solutions for the time being and went above and beyond to attempt to help me with my unusual request. Joy, at the Omega Help Center was indeed a joy to work with - answered me VERY quickly and I threw some hard questions at her, she satisfied my questions within minutes . One of the best support teams I have seen and I very very much appreciate how much they listen and care! A+++++ Company and App!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Freez Wholesale, Thank you for your great review! We were blown away by your positive words and we really appreciate the time you took to write such a detailed comment! At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

Nov. 10, 2021

Great App. never disappoint me . It just can reach what I want. So good so many function all can be satisfy you. also you can ask special function their develep can do for you.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kinoble Wire and Connector, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be well priced. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team

5 / 5 Share

Nov. 10, 2021

I really like this app! It's so simple for me who is now on Shopify. And the most important one, the Help Center so fast responding and so nice! I got help from Ms. Joy (she's so nice & lovely) and also Ms. Quinn is the developer who helps me customize! Don't hesitate to install this one!:)

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Summits Network, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Ms. Joy & Ms. Quinn to give them the recognition that they deserves. They were delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

March 30, 2022

This is the third website I've used this app on and it's fantastic! It does everything I need it to, which varies from site to site, and when I've run into trouble setting it up Malak and Carlos have been very patient, understanding and prompt in helping steer me in the right direction. Though the solution was pretty simple I would have never figured it out on my own without their help. I would give this app 6 stars if I could, and will likely use it again on future projects.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi pizzasolutions, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Nov. 4, 2021

This app does exactly what it says it can do and more. Great customer UX on the front end along with good functionality for our admin team. Joy and Ms Quinn in support are amazing - nothing was a problem to help with and they assisted us in really making our customer experience stand-out.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello wellseatedhome! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially Joy & Quin. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!

5 / 5 Share

April 20, 2023

Love this app! It's worked great for our needs, and they have the best customer support team. Highly recommend!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Kinetic Recreation! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business!

5 / 5 Share

Nov. 4, 2021

once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Printed Pen Site! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.

5 / 5 Share

Nov. 3, 2021

This application helps me a lot in hiding the price and creating a custom quote. You can customize almost everything here including increasing the price from the default Shopify price. Both Joy and Ms Nguyen are very supportive and assist me a lot to solve my problem. I have no regret using this application.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi FC-BIOS SDN BHD, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. Please let us know if you need any further assistance from us.

5 / 5 Share

Nov. 2, 2021

Great app, works well and the design is nice. Amazing prompt customer service! Joy was amazing and so helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi SIMPLE STATEMENT - Event Styling! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us.

5 / 5 Share

Dec. 13, 2021

I haven't even reached the end of my trial period and Joy at RAQ has already gone above and beyond to help ensure that the app does what I need it to for my site. I couldn't have done it on my own. I highly recommend this app for the functionality but mainly for the above-and-beyond customer service. UPDATE: I purchased this app for another client and Joy was once again very helpful in setting it up and troubleshooting for me. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 27, 2021

I have a VERY niche store, and the variations/options required have been addressed by this. As soon as they enable the option to add to quote on product variant level, this will be the 'go-to' app for this feature. Support is super responsive and accommodating, well done guys!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ventserve G.E.T.! I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback. Have a wonderful day!

5 / 5 Share

Oct. 26, 2021

This app meets my requirements very much, I like it very much, and the customer service staff are also very professional

Store

smvauon

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi smvauon! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us.

5 / 5 Share

Oct. 22, 2021

I would like to express my deep gratitude and patience to the great staff who have assisted me over the past 2 weeks to set up our personal preference for our online store. Everything worked as we wished and imagined. I am very impressed by the collaboration work and give 5 stars for Joy, Ms. Quyen and all the great team behind RAQ! Thank you <3

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sova Audio Shop, We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy and Ms. Quyen. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business!

5 / 5 Share

Oct. 15, 2021

THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS. THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Von Pace Group, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team