All reviews

Rating Breakdown

  • 5
    93% (560 ratings)
  • 4
    4% (26 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 4, 2021

once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hello The Printed Pen Site! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.

5 / 5 Share

Nov. 3, 2021

This application helps me a lot in hiding the price and creating a custom quote. You can customize almost everything here including increasing the price from the default Shopify price. Both Joy and Ms Nguyen are very supportive and assist me a lot to solve my problem. I have no regret using this application.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi FC-BIOS SDN BHD, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. Please let us know if you need any further assistance from us.

5 / 5 Share

Nov. 2, 2021

Great app, works well and the design is nice. Amazing prompt customer service! Joy was amazing and so helpful.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi SIMPLE STATEMENT - Event Styling! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us.

5 / 5 Share

Dec. 13, 2021

I haven't even reached the end of my trial period and Joy at RAQ has already gone above and beyond to help ensure that the app does what I need it to for my site. I couldn't have done it on my own. I highly recommend this app for the functionality but mainly for the above-and-beyond customer service. UPDATE: I purchased this app for another client and Joy was once again very helpful in setting it up and troubleshooting for me. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 27, 2021

I have a VERY niche store, and the variations/options required have been addressed by this. As soon as they enable the option to add to quote on product variant level, this will be the 'go-to' app for this feature. Support is super responsive and accommodating, well done guys!!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ventserve G.E.T.! I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback. Have a wonderful day!

5 / 5 Share

Oct. 26, 2021

This app meets my requirements very much, I like it very much, and the customer service staff are also very professional

Store

smvauon

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi smvauon! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us.

5 / 5 Share

Oct. 22, 2021

I would like to express my deep gratitude and patience to the great staff who have assisted me over the past 2 weeks to set up our personal preference for our online store. Everything worked as we wished and imagined. I am very impressed by the collaboration work and give 5 stars for Joy, Ms. Quyen and all the great team behind RAQ! Thank you <3

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sova Audio Shop, We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy and Ms. Quyen. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business!

5 / 5 Share

Oct. 15, 2021

THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS. THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Von Pace Group, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Oct. 14, 2021

I really really love this app,I will recommend the seller that use Ella theme , this app totally fit Ella theme. And the most important thing is their CS , they are so nice and professional.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hi 德記生活, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. We will make sure to share this with the support team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. Omega Team

5 / 5 Share

Sept. 27, 2021

I've had a few issues about this app and reached out to its support team - they were fast and my issues were solved promptly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gifts by Claudia, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Sept. 14, 2021

Work perfectly, awesome support, they find all my problems and fixed them super quickly. Thank a lot Joy and your team for your help :)

Using app

2 months

Total reviews

6

Average rating

5.0

Developer Reply

Hi ORCA Retail by Pennel & Flipo, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Sept. 13, 2021

Utilizo actualmente la app y el servicio al cliente es extraordinario. La app funciona muy bien para lo que necesito, únicamente recibir solicitudes de cotizaciones de mis productos. La súper recomiendo.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Dotaciones Corporativas, Muchas gracias por su comentario. Estamos felices de que haya tenido una gran experiencia con nuestra aplicación y servicio al cliente. Nuestro equipo siempre está aquí para resolver cualquiera de sus problemas. Por favor, no dude en ponerse en contacto con nosotros de nuevo si necesita más ayuda. ¡Ten un buen día! Equipo Omega

5 / 5 Share

Sept. 10, 2021

I needed some customization done and Kaylee Tran was extremely fast and got it done immediately according to my request. Highy recommended app

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Gymleco Netherlands, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Sept. 7, 2021

I have 2 empire themed web sites, I'm not very good with some of the IT issues around shopify but Ngoc very kindly helped me with both sites. Both our web sites are highly modified, so Ngoc got their development team to adjust their application to suit us, the end result is really good. What I have learnt with the shopify app store, you have to work with the partners, like Omega, you have to understand the time zone which can mean a delays but these guys were on it at all hours, I was really, really impressed, I can therefore high recommend this app.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi bownenterprises, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team

5 / 5 Share

Sept. 2, 2021

I used this app to give our customers the option to request a formal quote directly from the product page. Overall, I am happy with the App. It is easy to use and the look of "Add to quote" and "My quote" bottons is nice.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Canam Online Store, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

Aug. 25, 2021

The support team of this app have been amazingly helpful before I've even launched my store or paid any subscription fees. Their replies are always very quick and friendly, and I look forward to continue to work with them in the future. Thanks again team!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Miss GVL, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Aug. 17, 2021

Excellent customer support. Needed help with implementing the APP and tailoring the look to my theme after installation, the online chat replied instantly with step by step solutions. Very friendly support staffs, two thumbs up! So far the APP is doing exactly what I need it to do. will test out finer features when getting real customer interactions later.

Using app

6 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi jingyayi, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

July 30, 2021

Fantastic app. Where they are developing continuously to add more features and improve its functionality. Great support. Best quotating app out there.

Using app

About 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Uncommon, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

July 29, 2021

Very simple to use app, covers all my need. But best part of it was Support team, they helped me with all my needs quickly and efficiently. Good work team.

Store

Vilduja

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Vilduja, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

July 27, 2021

l'app funziona benissimo, e anche il team che mi hanno aiutato avendo un problema nel codice del tema

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi MorbideCreazioni™, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team