O:Request a Quote ‑ Hide Price
Quote Snap - How to hide price & add Request...
Rating
4.9
feedback
568
chart
#697
All reviews
Rating Breakdown
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Aug. 17, 2021
Excellent customer support. Needed help with implementing the APP and tailoring the look to my theme after installation, the online chat replied instantly with step by step solutions. Very friendly support staffs, two thumbs up! So far the APP is doing exactly what I need it to do. will test out finer features when getting real customer interactions later.
Hi jingyayi, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
Aug. 13, 2021
Added new products to the add to quote option and it completely broke my site and I cannot repair in anyway. I have been trying to get in contact with them for a long time and they keep just opening my messages and not replying. Highly dissatisfied. If you want your site to break and show a white screen to your users install this app!
Hello there, Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had. Our support team has just received your request about the app and fixed the issue for you. Please check and let us know if you need any further assistance. We are terribly sorry again for any inconvenience caused. Best regards, Omega Team
July 30, 2021
Fantastic app. Where they are developing continuously to add more features and improve its functionality. Great support. Best quotating app out there.
Hi Uncommon, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
July 29, 2021
Very simple to use app, covers all my need. But best part of it was Support team, they helped me with all my needs quickly and efficiently. Good work team.
Hi Vilduja, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
July 27, 2021
l'app funziona benissimo, e anche il team che mi hanno aiutato avendo un problema nel codice del tema
Hi MorbideCreazioni™, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 26, 2021
I'm amazed at how super helpful the team are at Request a Quote. Their assistance with app implementation for our theme has been by far the best I have ever had with any Shopify App to date. Nothing has been too much trouble. If I could give Kaylee and her team 10 stars I would. An absolutely fantastic experience!
Hi Trust Panda, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team
July 25, 2021
Kaylee and her support team were able to quickly turn around a new feature no one else offered, communication was outstanding. Thanks so much!
Hi The Local Golfer, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team
July 22, 2021
Support is really good! Had some problems with emails connection - solved. Also some extra wishes with css - solved. So far the best quote-app we have tested. Keep up the good work guys!
Hi b2b unbound coffee roasters, Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Omega Team
July 20, 2021
After installing this app, I realised that it needed a few tweaks to adapt to the warehouse theme I am using. After reaching out to Ngoc and her team of developers, they made the appropriate changes within 24 hrs and free of charge. Great app, great support.
Hi Onlinetonerau, Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Omega Team
July 8, 2021
Excellent service and support. We were looking for a solution that allowed us to combine the Request a Quote button for select products and add to cart, and it works perfectly.
Hi Relaxus Professional, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
July 2, 2021
This is a great app! Very quick and helpful customer service! Thank you! Definitely would recommend them.
Hi LicenceDeals.com, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. Omega Team
July 1, 2021
This app has more features than I actually require, I can see it being suitable for a number of usage scenarios. Settings, form design, email templates etc. are intuitive and well presented. The support team are responsive and efficient. In addition to the available settings, they added their quote feature to a custom theme template during free trial period. I will be repaying their commitment to an excellent product with my continued support. I encourage anyone looking for a request a quote app to start here.
Hi Nordic Sport Australia Pty Ltd, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. All the best, Omega Team
July 1, 2021
Customer service support and web development from these apps are amazing, even the time zone difference but they very responsive and following up with your issues. Ngoc (Customer service Rep) is always following up and reply to help and resolved my issue.
June 25, 2021
It's hard to believe the amount of customization the Dev Team from Omega has been able to add to our instance in such a short time and at no cost !! Ngoc from Support has been extremely helpful, understanding, and provided efficient advice and rapid follow ups on more than 12x different requests we asked her. The whole team has been a total game changer for our store and we would absolutely not be able to provide the level of service we need for our customers without their incredibly valuable help on service, support, and development. Thanks again to everyone at OMEGA !!
March 29, 2022
I couldn't figure out where the problem comes from at the End I wrote the Support Team. They asked for access and solved the Problems with in Minutes and gained me hours of Time. Joy was my Contact Person he/she was very kind and I'm happy that they took care of me so well. Thanks guys :)
June 18, 2021
This app enables us to use the power of shopify with our quotation-enabled website. The support team is also very helpful and was accommodating to our queries and request.
June 7, 2021
Great app..rightly fits the purpose. i think this is the best app in Shopify for quoting feature. The support is great and very helpful.
June 7, 2021
Support is awesome! Is just a matter of hours they solved an important issue about not being able to use the Form Designer. Just a screenshot and an email was enough for them to solve it! Awesome app!
Sept. 12, 2021
Excellent customer support, we needed some extra fields included in the webhook and the team did it for us in just 1 day! The team continues to support us for every request we submit.
June 2, 2021
Prompt, helpful support fixing a couple, of minor issues on our website. The Add to Quote Button was missing some padding beneath. Very pleased.