O:Request a Quote ‑ Hide Price
Quote Snap - How to hide price & add Request...
Rating
4.9
feedback
602
chart
#630
All reviews
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Dec. 29, 2021
We have a group of products that are not easy to calculate freight on. We needed an app that would allow us to have a customer request a quote to include shipping for these items. This app works great in this capacity. Plus, their customer support is top notch!
Hi Spill 911 Inc., Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team
Dec. 28, 2021
Excellent customer service. Joyce was very friendly, patient, and helpful in helping us find what we were looking for.
Hi Idée Clothing Store, Thank you for taking the time to provide a rating and your compliment to Joyce! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team
Dec. 16, 2021
This app is great. It is very easy to use, and the developers are amazing. They were able to make some changes for us very quickly in order to meet our needs. I also love how we can limit the access to only certain customers.
Hi HITT Brand Shop We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team
Dec. 12, 2021
サポートの対応が非常に早く、問題がすぐ解決しました。 "Request for quote" ボタンの大きさがデフォルトでは、大きかったり小さかったり、使っているテーマと合わない場合が多いかと思いますが、サポートに問い合わせれば、すぐ対応してくれますよ。とても良いサポート体制です。
こんにちは D9 STUDIO、 肯定的なレビューを投稿していただきありがとうございます。 オメガでは、お客様の時間を大切にし、常に迅速かつ効率的なサービスの提供に努めています。 私たちのサポートがタイムリーに提供されたことをとてもうれしく思います。 またおしゃべりできるのを楽しみにしています！ Kaylee - オメガチーム
Dec. 2, 2021
We have tried all the apps on the app store and this by far is the best out there ( we have been using shopify for 6 years now ) The development team are always available to assist and actually get back to you unlike other companies out there.
Hi Budget Pool Care, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team
Nov. 29, 2021
I use this app so that I can list certain products without prices and instead create a simple workflow that allows users to request a quote. It also allows me to create custom orders with custom prices which cannot be done in Shopify. The support is great to work with as well and will keep using them as long as my customers are using the features it offers.
Hi Innovative Surfaces, We’re so delighted to hear that you chose our app for your store! It’s an honor to be a part of your business, and we hope your experience here made it extra special. We wish you many more years of success and look forward to working with you for many years to come. All the best, Kaylee - Omega Team
Nov. 24, 2021
I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.
Hi Home inn, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team, especially Joy :D Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team
Nov. 23, 2021
We used this app to hide some prices and allow a request for price and shipping information for some of the premium artworks on the site. The app did need some configuration to meet our needs and to work with the theme we are using. The team at OMEGA are amazing. We received outstanding assistance from Joy (at the help centre) and the developer working on our issue, Ms Quin, did an amazing job. We ran into a few issues at different times as we were setting up and every time we went back to Joy for assistance. Joy was always very friendly and helpful. The issues were resolved very quickly and efficiently. The app now works perfectly and we love the functionality - on the front end and how the back end works with providing the enquiry and the communication to the customer and ability to provide the quote for the customer to complete the transaction through the website. It's very customisable (easy to customise ourselves) which was really important for us. We highly recommend Request A Quote app along with Joy and the team at OMEGA. Thank you Joy for making this a very easy and pleasant experience - you are an asset to your team.
Hi Tingari Arts, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We made sure to share this feedback with Joy and Quin to give them the recognition that they deserves. They were delighted to hear your feedback. Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team
Nov. 23, 2021
Their customer service are fantastic and make it happen what we want. The app work very well and hope they launch more apps~~
Hi Fabricis, I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know Thank you again for your wonderful feedback, it made our day! All the best, Kaylee - Omega Team
Nov. 18, 2021
This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy
Hi Mike Sport Lebanon, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please let us know if you need any further assistance from us! Kaylee - Omega Team
Nov. 17, 2021
This has been the best working Request a Quote style app I have worked with. It is simple and to the point. The best part is, there were some features I wanted and the support staff was amazing. Not only did they take my suggestions into consideration, they provided alternate solutions for the time being and went above and beyond to attempt to help me with my unusual request. Joy, at the Omega Help Center was indeed a joy to work with - answered me VERY quickly and I threw some hard questions at her, she satisfied my questions within minutes . One of the best support teams I have seen and I very very much appreciate how much they listen and care! A+++++ Company and App!
Hi Freez Wholesale, Thank you for your great review! We were blown away by your positive words and we really appreciate the time you took to write such a detailed comment! At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team
Nov. 10, 2021
Great App. never disappoint me . It just can reach what I want. So good so many function all can be satisfy you. also you can ask special function their develep can do for you.
Hi Kinoble Wire and Connector, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be well priced. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team
Nov. 10, 2021
I really like this app! It's so simple for me who is now on Shopify. And the most important one, the Help Center so fast responding and so nice! I got help from Ms. Joy (she's so nice & lovely) and also Ms. Quinn is the developer who helps me customize! Don't hesitate to install this one!:)
Hi Summits Network, Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Ms. Joy & Ms. Quinn to give them the recognition that they deserves. They were delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team
March 30, 2022
This is the third website I've used this app on and it's fantastic! It does everything I need it to, which varies from site to site, and when I've run into trouble setting it up Malak and Carlos have been very patient, understanding and prompt in helping steer me in the right direction. Though the solution was pretty simple I would have never figured it out on my own without their help. I would give this app 6 stars if I could, and will likely use it again on future projects.
Hi pizzasolutions, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team
Nov. 4, 2021
This app does exactly what it says it can do and more. Great customer UX on the front end along with good functionality for our admin team. Joy and Ms Quinn in support are amazing - nothing was a problem to help with and they assisted us in really making our customer experience stand-out.
Hello wellseatedhome! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially Joy & Quin. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!
April 20, 2023
Love this app! It's worked great for our needs, and they have the best customer support team. Highly recommend!
Hello Kinetic Recreation! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business!
Nov. 4, 2021
once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.
Hello The Printed Pen Site! I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you. If you have any questions or need assistance from us, we're more than happy to support you.
Nov. 3, 2021
This application helps me a lot in hiding the price and creating a custom quote. You can customize almost everything here including increasing the price from the default Shopify price. Both Joy and Ms Nguyen are very supportive and assist me a lot to solve my problem. I have no regret using this application.
Hi FC-BIOS SDN BHD, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. Please let us know if you need any further assistance from us.
Nov. 2, 2021
Great app, works well and the design is nice. Amazing prompt customer service! Joy was amazing and so helpful.
Hi SIMPLE STATEMENT - Event Styling! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us.
Dec. 13, 2021
I haven't even reached the end of my trial period and Joy at RAQ has already gone above and beyond to help ensure that the app does what I need it to for my site. I couldn't have done it on my own. I highly recommend this app for the functionality but mainly for the above-and-beyond customer service. UPDATE: I purchased this app for another client and Joy was once again very helpful in setting it up and troubleshooting for me. Highly recommended!
Hello We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team