All reviews

Rating Breakdown

  • 5
    95% (586 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 93% (574)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 31, 2022

I received excellent support from the team, I had some issues with formatting that was quickly resolved while I spoke to support online. All my questions were answered with clear instructions. This is a great app with an excellent team behind it. Well done!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi MyLifeline, Thanks for your review! I’m so happy to hear the app is working well for you. We love hearing from our customers and we’re always looking for ways to improve our app. I’ve passed your feedback about our app and support members to our team – they’ll be thrilled that they were able to make a difference in your life! Best regards, Kaylee - Omega Team

5 / 5 Share

March 29, 2022

This App is a great asset to our site to be able to quote custom orders. Julien has been amazing with assistance in tweaking some of the features to work best for our business.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi Julez Bryant, Thank you for taking the time to provide a rating and your compliment to Malak! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. If you need our help in any case, we are available here to help you. Hope your day is as awesome as you! Kaylee - Omega Team

5 / 5 Share

March 16, 2022

Brilliant. Does exactly what it says on the tin. Very good app and easy to use and customize! Would recommend

Store

K Howes

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi K Howes! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us. Kaylee - Omega Team

5 / 5 Share

March 15, 2022

I wanted to hide my prices in product page and on collection pages. It required some coding. But the team did it for me within 24 hours. Outstanding staff with quick responses. Straight 5 stars. Keep up the good work!

Using app

About 24 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Karachi Oil Express, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Sept. 9, 2022

Actualmente, uso la aplicación en mi tienda y hasta el momento me parece excelente. He usado casi todas sus opciones y me parecen una excelente aplicación con muchas funcionalidades interesantes y útiles.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Suplidora Renma, S.R.L. We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Feb. 18, 2022

Good, app, very responsive support, continuous improvement, have been using it for 2 years in 2 of our shops.

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi OMNIYACHT Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Feb. 17, 2022

The app works as described and the support is outstanding! Any issue we had there team was able to help us come to a solution.

Store

CD-Soft

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi CD-Soft Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us. Kaylee - Omega Team

5 / 5 Share

Feb. 9, 2022

After trying 4 other similar apps, I think we found a winner! The platform is simple to understand and the live chat was quick and helped me in very simple terms.

Using app

35 minutes

Total reviews

3

Average rating

5.0

Developer Reply

Hi House of Diamonds Hawaii Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Jan. 21, 2022

This app helps my customers submit specific quotes for items. It can then convert those inquiries into orders! A big timesaver! I wish the forms could include images of details/items.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cactus Blossom Bakery We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Kaylee - Omega Team

5 / 5 Share

Jan. 20, 2022

So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3

Using app

About 5 hours

Total reviews

6

Average rating

4.3

Developer Reply

Hi A Court of Candles, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Jan. 21, 2022

These guys have been great! They are incredibly responsive with app support and assisting with new functionality. If you are looking for "quoting" capabilities with Salesforce this is the best app currently available.

Using app

8 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Estilovoce Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help. All the best, Kaylee - Omega Team

5 / 5 Share

Jan. 13, 2022

Nice app and excellent support team, they resolved the issue quickly so you can have a great experience.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Raghavendra Rathore Jodhpur We really appreciate that you enjoy using our app! Our customer service team will be glad to know about your review as they try very hard to help and be responsive to our users. Let us know whenever you have any questions about the app. Best regards! Kaylee - Omega Team

5 / 5 Share

Jan. 12, 2022

great app. creates customer confidence and boosts sales I highly recommend it. it is affordable and cost-effective.

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi Canadian CPAP Supply Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Kaylee - Omega Team

5 / 5 Share

Dec. 29, 2021

We have a group of products that are not easy to calculate freight on. We needed an app that would allow us to have a customer request a quote to include shipping for these items. This app works great in this capacity. Plus, their customer support is top notch!

Using app

26 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Spill 911 Inc., Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Kaylee - Omega Team

5 / 5 Share

Dec. 12, 2021

サポートの対応が非常に早く、問題がすぐ解決しました。 "Request for quote" ボタンの大きさがデフォルトでは、大きかったり小さかったり、使っているテーマと合わない場合が多いかと思いますが、サポートに問い合わせれば、すぐ対応してくれますよ。とても良いサポート体制です。

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

こんにちは D9 STUDIO、 肯定的なレビューを投稿していただきありがとうございます。 オメガでは、お客様の時間を大切にし、常に迅速かつ効率的なサービスの提供に努めています。 私たちのサポートがタイムリーに提供されたことをとてもうれしく思います。 またおしゃべりできるのを楽しみにしています! Kaylee - オメガチーム

5 / 5 Share

Dec. 2, 2021

We have tried all the apps on the app store and this by far is the best out there ( we have been using shopify for 6 years now ) The development team are always available to assist and actually get back to you unlike other companies out there.

Using app

4 months

Total reviews

8

Average rating

5.0

Developer Reply

Hi Budget Pool Care, Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. If you need any further assistance with our app, we are here :D Best regards, Kaylee - Omega Team

5 / 5 Share

Nov. 24, 2021

I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Home inn, Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem. I'll be sure to relay your message to our whole team, especially Joy :D Thanks for placing your trust in us and your willingness to share. Best, Kaylee - Omega Team

5 / 5 Share

Nov. 23, 2021

We used this app to hide some prices and allow a request for price and shipping information for some of the premium artworks on the site. The app did need some configuration to meet our needs and to work with the theme we are using. The team at OMEGA are amazing. We received outstanding assistance from Joy (at the help centre) and the developer working on our issue, Ms Quin, did an amazing job. We ran into a few issues at different times as we were setting up and every time we went back to Joy for assistance. Joy was always very friendly and helpful. The issues were resolved very quickly and efficiently. The app now works perfectly and we love the functionality - on the front end and how the back end works with providing the enquiry and the communication to the customer and ability to provide the quote for the customer to complete the transaction through the website. It's very customisable (easy to customise ourselves) which was really important for us. We highly recommend Request A Quote app along with Joy and the team at OMEGA. Thank you Joy for making this a very easy and pleasant experience - you are an asset to your team.

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Tingari Arts, Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review! Your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers. We made sure to share this feedback with Joy and Quin to give them the recognition that they deserves. They were delighted to hear your feedback. Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come! Thanks again! Kaylee - Omega team

5 / 5 Share

Nov. 23, 2021

Their customer service are fantastic and make it happen what we want. The app work very well and hope they launch more apps~~

Using app

13 days

Total reviews

14

Average rating

4.7

Developer Reply

Hi Fabricis, I'm happy you're pleased with the results and that we were able to help. If there's anything else we can do to help, please let us know Thank you again for your wonderful feedback, it made our day! All the best, Kaylee - Omega Team

5 / 5 Share

Nov. 18, 2021

This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Hi Mike Sport Lebanon, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please let us know if you need any further assistance from us! Kaylee - Omega Team