All reviews

Rating Breakdown

  • 5
    95% (586 ratings)
  • 4
    3% (21 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)

Reviews with Text

  • 93% (574)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 17, 2021

This has been the best working Request a Quote style app I have worked with. It is simple and to the point. The best part is, there were some features I wanted and the support staff was amazing. Not only did they take my suggestions into consideration, they provided alternate solutions for the time being and went above and beyond to attempt to help me with my unusual request. Joy, at the Omega Help Center was indeed a joy to work with - answered me VERY quickly and I threw some hard questions at her, she satisfied my questions within minutes . One of the best support teams I have seen and I very very much appreciate how much they listen and care! A+++++ Company and App!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Freez Wholesale, Thank you for your great review! We were blown away by your positive words and we really appreciate the time you took to write such a detailed comment! At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback. Please contact us if you have any questions! Yours truly, Kaylee - Omega Team

5 / 5 Share

Nov. 10, 2021

Great App. never disappoint me . It just can reach what I want. So good so many function all can be satisfy you. also you can ask special function their develep can do for you.

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kinoble Wire and Connector, Thank you for taking a moment to share your experience at Omega. We’re proud to deliver great value to our customers, so we’re delighted that you found our app to be well priced. Please reach out to us if you need any further assistance! Sincerely, Kaylee - Omega team

5 / 5 Share

March 30, 2022

This is the third website I've used this app on and it's fantastic! It does everything I need it to, which varies from site to site, and when I've run into trouble setting it up Malak and Carlos have been very patient, understanding and prompt in helping steer me in the right direction. Though the solution was pretty simple I would have never figured it out on my own without their help. I would give this app 6 stars if I could, and will likely use it again on future projects.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi pizzasolutions, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Nov. 4, 2021

This app does exactly what it says it can do and more. Great customer UX on the front end along with good functionality for our admin team. Joy and Ms Quinn in support are amazing - nothing was a problem to help with and they assisted us in really making our customer experience stand-out.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hello wellseatedhome! Thank you so much for giving us such wonderful words. Our Team here is very delighted to see your comment, especially Joy & Quin. We always would like to provide you the best service that you deserve. Please feel free to contact us if you need our assistance!

5 / 5 Share

April 20, 2023

Love this app! It's worked great for our needs, and they have the best customer support team. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hello Kinetic Recreation! I can't say thank you enough for sharing your experience with our support team and your wonderful feedback for our app. We will continue our best effort to make our app the most convenient to use. Please feel free to contact us if you have any questions. Wish you a successful business!

5 / 5 Share

Nov. 3, 2021

This application helps me a lot in hiding the price and creating a custom quote. You can customize almost everything here including increasing the price from the default Shopify price. Both Joy and Ms Nguyen are very supportive and assist me a lot to solve my problem. I have no regret using this application.

Using app

About 21 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi FC-BIOS SDN BHD, Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. Please let us know if you need any further assistance from us.

5 / 5 Share

Dec. 13, 2021

I haven't even reached the end of my trial period and Joy at RAQ has already gone above and beyond to help ensure that the app does what I need it to for my site. I couldn't have done it on my own. I highly recommend this app for the functionality but mainly for the above-and-beyond customer service. UPDATE: I purchased this app for another client and Joy was once again very helpful in setting it up and troubleshooting for me. Highly recommended!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. All the best! Omega Team

5 / 5 Share

Oct. 26, 2021

This app meets my requirements very much, I like it very much, and the customer service staff are also very professional

Store

smvauon

Using app

About 17 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi smvauon! Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve. Please feel free to let us know if you need any further assistance from us.

5 / 5 Share

Oct. 22, 2021

I would like to express my deep gratitude and patience to the great staff who have assisted me over the past 2 weeks to set up our personal preference for our online store. Everything worked as we wished and imagined. I am very impressed by the collaboration work and give 5 stars for Joy, Ms. Quyen and all the great team behind RAQ! Thank you <3

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sova Audio Shop, We can’t thank you enough for your kind review of your experience with our app and the assistance from Joy and Ms. Quyen. We are always grateful to customers like you who help us to improve our level of service. If you need our help in any case, we are available here to help you. Wish you a successful business!

5 / 5 Share

Oct. 15, 2021

THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS. THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Von Pace Group, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Sept. 14, 2021

Work perfectly, awesome support, they find all my problems and fixed them super quickly. Thank a lot Joy and your team for your help :)

Using app

1 day

Total reviews

10

Average rating

4.9

Developer Reply

Hi ORCA Retail by Pennel & Flipo, Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day! Omega Team

5 / 5 Share

Sept. 2, 2021

I used this app to give our customers the option to request a formal quote directly from the product page. Overall, I am happy with the App. It is easy to use and the look of "Add to quote" and "My quote" bottons is nice.

Using app

7 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi Canam Online Store, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

July 29, 2021

Very simple to use app, covers all my need. But best part of it was Support team, they helped me with all my needs quickly and efficiently. Good work team.

Store

Vilduja

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi Vilduja, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

July 26, 2021

I'm amazed at how super helpful the team are at Request a Quote. Their assistance with app implementation for our theme has been by far the best I have ever had with any Shopify App to date. Nothing has been too much trouble. If I could give Kaylee and her team 10 stars I would. An absolutely fantastic experience!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

Hi Trust Panda, Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work Let us know whenever you have any questions about the app. Best regards! Omega Team

5 / 5 Share

July 25, 2021

Kaylee and her support team were able to quickly turn around a new feature no one else offered, communication was outstanding. Thanks so much!

Using app

18 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi The Local Golfer, Thanks for leaving a great review. Glad to hear you've found our app easy and helpful to work with your business. That is our goal. If you need anything just reach out! Omega Team

5 / 5 Share

July 2, 2021

This is a great app! Very quick and helpful customer service! Thank you! Definitely would recommend them.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi LicenceDeals.com, We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions. Omega Team

5 / 5 Share

July 1, 2021

This app has more features than I actually require, I can see it being suitable for a number of usage scenarios. Settings, form design, email templates etc. are intuitive and well presented. The support team are responsive and efficient. In addition to the available settings, they added their quote feature to a custom theme template during free trial period. I will be repaying their commitment to an excellent product with my continued support. I encourage anyone looking for a request a quote app to start here.

Using app

2 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Nordic Sport Australia Pty Ltd, Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. All the best, Omega Team

5 / 5 Share

June 18, 2021

This app enables us to use the power of shopify with our quotation-enabled website. The support team is also very helpful and was accommodating to our queries and request.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2021

Support is awesome! Is just a matter of hours they solved an important issue about not being able to use the Form Designer. Just a screenshot and an email was enough for them to solve it! Awesome app!

Using app

2 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Sept. 12, 2021

Excellent customer support, we needed some extra fields included in the webhook and the team did it for us in just 1 day! The team continues to support us for every request we submit.

Using app

3 months

Total reviews

9

Average rating

4.7